10.0
really awful- Crashes / Fires:
- 1 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 140,875 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 1998 Dodge Ram 3500. The contact stated that the headlights and running lights failed to activate. The vehicle was taken to an independent mechanic, who diagnosed that the wiring melted to the connector and the internal switch was melted. The vehicle was repaired but the failure persisted. The manufacturer was not made aware of the failure. The approximate failure mileage was 120,000.
- Murfreesboro, TN, USA
This incident involved failure of the headlight switch as described in safety recall #819 for 1995-1997 model vehicles, resulting in smoke and melting of connector and wires. Inaction by Dodge and a copy of the complaint follows: Thank you for contacting the Ram customer assistance center in regards to your 1998 Ram 3500. Your concerns, particularly in view of the expense and inconvenience involved in this issue, are understandable. However, your request for consideration in this matter must be declined, because the vehicle in question has exceeded the time or mileage limitations of the manufacturer's warranty at the time the expense was incurred. Although a more favorable reply could not be provided, sharing your concern with us is appreciated. Thanks again for your email. [xxx] customer service representative Ram customer assistance center for any future communications related to this email, please refer to the following information: Reference number: [xxx] email case number:[xxx] reply link: www.Chrysler.com/wccs/brand_forms/us/reply.jsp?trk_id=kmm7555581V19546L0km& original message follows: ------------------------ us customer service - Dodge brand site brief description: Recall #819 headlight switch failure comments: Although my dealer rep said that recall #819 did not apply to my vehicle, I experienced an identical failure on November 23, 2011 after driving the vehicle for 16 hours with the headlights on. The headlight switch connector and several wires were burnt. Because it is obvious that this issue was not resolved for my vehicle (I am the original owner), I believe that Dodge should provide support for the repair. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Anacortes, WA, USA
While consumer was driving at 50 mph, rear ended a trailer which didn't have any type of lights. Also, driver's side air bag did not deploy.
- Clarksville, TX, USA
- Coden, AL, USA