10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 67,115 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The dash on this truck has cracked and fallen in, exposing the wiring inside the dash to the sun. The wiring insulation is not rated for exposure to direct sunlight (uv exposure) and is decomposing, putting the truck at risk of a fire initiating inside the cab at highway speeds, due to exposed wiring shorting to ground. Dodge refuses to remedy it, despite numerous attempts to resolve the issue with them. It is my understanding that this is a widespread issue, yet the nhtsb has not forced Chrysler/Fiat into a recall, claiming that it isn't a safety issue. Do you need to see death before you act?
- Alvin, TX, USA
The contact owns a 2001 Dodge Ram 3500.the contact stated that the dashboard had slowly disintegrated over the last two years. The dealer and the manufacturer were notified, but no repair was perfoemed and the contact was advised to keep the dashboard covered. The failure mileage was 99,000 and the current mileage was 182,000. The VIN was unavailable.
- Las Vegas, NM, USA
The dash in my truck is falling apart, there is a large hole in my dash that is a huge distraction while I'm driving, the rest of my dash is going to fall apart at any time now. I have contacted Dodge about this, they will not repair it, I believe it is a manufacturer defect. And thus should be repaired by the manufacturer. I do not know of any other manufacturer that has this kind of problem.
- Carrollton, TX, USA
Dashboard has broken up like a jig saw puzzle.
- San Dimas, CA, USA
Multiple cracks in the dash have occurred, forming sharp edges and points that are hazardous in case of hard stops or accidents. The manufacturer refuses to acknowledge danger, stating this is a cosmetic issue, but the sharp, hard plastic is indeed a safety hazard. A mandatory recall and replacement of the dash plastic should be ordered.
- Colorado Springs, CO, USA
The dash is falling apart. It has large cracks in it and pieces falling out.
- Gaffney, SC, USA
While driving down a hill the brakes went out. The contact was able to get it safely off the highway. This occurred on August 15, 2005. The contact took vehicle to a mechanic. They said that it was due to the way that the van was built. He said that it caused the battery to leak and burn a whole in the brake line. The vehicle is still at the mechanic's shop. The contact was concerned that someone else could have an accident due to the problem with the vehcile's structure.
- Seattle, WA, USA
Vehicle is pulling to right at all times, taken to dealer 3 times. Dealer did alignment, did not remedy the problem. While driving vehicle parted to the right. Consumer applied brakes and attempted to maneuver vehicle to avoid a light pole, however vehicle would not stop nor turn thereby hitting a tree instead. Consumer sustained minor injuries. Dealer found right front caliper frozen and would not release. Right front brake caliper replaced. Center console latch inoperative. New center console lid replaced.
- Greeleyville, SC, USA
15 passenger van welds on floorboard filled up with water because seal was omitted from factory. Dealer has been contacted.
- Chalk Hill, PA, USA
- Yreka, CA, USA