8.4
pretty bad- Typical Repair Cost:
- $3,000
- Average Mileage:
- 48,800 miles
- Total Complaints:
- 5 complaints
Most common solutions:
- replace entire fuel system (2 reports)
- drain your fuel filter occasionally (1 reports)
- new motor (1 reports)
- replace all injectors (1 reports)
My Truck died in Wichita Falls Texas. It was towed to the dealer and they determined that the whole fuel system had water and rust in itriThey refused to cover it under warranty. They claimed contaminated fuel, which I have learned is their standard response to get out of fixing their warranty claims. My water in fuel light never came on and I have since learned that this is a common problem with dodges. There is a recall on many models including mine, but they won't cover my truck even with this recall. I have retained a lawyer to sue Dodge, and I would like to encourage anyone with these types of problems to join me. I think it is going to take a big group of people to get their attention and start standing behind their trucks.
- mikeadk, Rochester, TX, US
I am having the SAME problem as a few other people who have put posts on here. I had to have my truck towed to Roger Williams Dodge in Weatherford, TX. After review of the problem I got a call from the service writer asking me for my service records and explaining to me that my motor is gone and I will have to have another one. I asked about warranty and he said that I have a 50 / 50 chance of getting my truck fixed under warranty and that they see it as " not their fault that I have contaminated fuel". Well I looked at my warranty and no place does it state that they won't warranty my motor b/c of bad fuel. Seems to me that they need to re-think the fuel filters they put on their diesels and stand behind their product. I also have friends who have had and are having the same problem with their trucks. One person had to threaten to sue in order to get his truck bought back! I have immaculate service records. And they want to blame me for their sh*tty fuel filter system? If this were a Ford or Chevy I would not be writing this.
- turnnburn68, Weatherford, TX, US
My truck died on the side of the road. I had it towed to Hamilton Diesel. There they determined that the fuel injectors were bad. I found out through Hamilton Diesel that it should be covered under the warranty on my vehicle. So, I paid to have it towed to Maxwell Dodge on FM 620 in Austin, TX. The assholes there say that my fuel was contaminated and that it would not be covered under the warranty. They also took nearly two weeks to determine this (all the meanwhile I have no vehicle to go to work in and am broke and pissed). They pulled the fuel tank off of my truck and because there was sediment in the bottom it is therefore contaminated. I challenge anyone who has driven their vehicle through more than 10 tanks of gas to pull their fuel tank off and not find sediment. That is why there are filters on vehicles. If sediment causes your vehicle to die on the side of the road then why has it never happened to me ever before?! Anyhow, Dodge suggests that I should claim it on my insurance. So, me starving now (from not being able to work) and desperate I call them, make the claim and they go check out the truck. Now, Dodge gives them the lovely bill of $9,945.50 to replace the entire fuel system. I don't know if my insurance is going to pay that or not, still waiting. Dodge is pulling a copout so they don't have to bear the cost of replacing their SH*TTY fuel injectors. Plus, I would get rid of the truck but it is worth nothing. I highly advise buy anything but Dodge and under no circumstance set foot in Maxwell Dodge on FM 620 in Austin Texas. They will see you coming, attack, and kill. I have also heard from 5 other unfortunate Dodge owners that Mawell Dodge of FM 620 in Austin, TX has pulled the same exact sh*t on them. We are tired of it Dodge. Funny how the whole population seems to be getting contaminated fuel. How ever did we make it before now? If you live in or near Austin Texas and have any diesel and need work done to it I highly suggest Hamilton Diesel. They do it for half the price of Dodge and don't jack you around.
- waylon, Lago Vista, TX, US
My complaint is that although my truck was still under warranty, Dodge claimed that my injector problem was due to "dirty diesel". I buy my diesel at the same places everyone else buys their diesel. This is a BS, cop out claim on the part of Dodge, and them not wanting to fix THEIR BAD INJECTORS. I have never had this problem before with my other trucks...Fords and Dodges. This will end up costing me around $6000 when all said and done to get the damn thing fixed. I would sell it and get another make, however, the lovely thing is worth $16,000, and I still owe twice that. Don't buy this truck with this motor.
- Mitch F., Brackettville, TX, US
I don't know why you people think any car company should be responsible for you buying contaminated fuel. Have you tried going back to the fueling station where you bought the fuel that caused the problem and asking them to be responsible for the cleanliness of their product? Water contamination is a common problem that's why Dodge put a drain on the fuel filter. Did you regularly drain the petcock on the bottom of your fuel filter housing? Do you regularly change fuel filters? These are simple easy tasks. It is definitely incumbent on the owner to drain condensation from the fuel filter occasionally. If you didn't do this then how is Dodge liable.? Good luck in your legal actions.
- dhamblet, Olympia, WA, US