10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
58,620 miles

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problem #2

Jan 092015

Ram 3500

  • 240 miles
Purchased van from dealer. While driving the next day, front brakes started to squeal rather loudly. This continued and got louder....the van sounded like a school bus. I took the van over to the dealer because now there was a lot of brake dust on the front tire rims. I was informed that this was a problem and I couldn't be helped with the issue. My brakes are wearing down quickly and squeal loudly. There is so much brake dust that my rims look black if not washed. I feel that Dodge/crysler should replace my brake pads free of charge and check my rotors for wear and replace if necessary also free of charge since this is a standing issue. If my brakes fail, this may cause a serious accident. Also, it is rather embarrassing to drive a new van that Dodge is trying to promote and it sounds like this.

- Winchester, VA, USA

problem #1

Apr 112015

Ram 3500

  • 117,000 miles
Loaded at 18000 lbs gvw while towing a tandem axle trailer the vehicle died. Upon losing all electrical power the engine died causing the loss of power assisted brakes and power assisted steering. Fortunately the speed of the vehicle was around 5 mph. I'm 6 foot tall and over 200 lbs and I was unable to steer the vehicle to the side of the parking area. Upon leaving the vehicle I immediately smelled electronics burning. I opened the hood and immediately disconnected the positive post of the totally integrated power module (tipm). I then removed the tipm to find a hole burnt through the side and the circuit board covered with black soot. I had the vehicle and trailer towed to corbin ky where there were no Dodge dealers willing to work on a vehicle of this size. Nor would they store the trailer for me while conducting the repair. I choose to have the vehicle and trailer towed over 600 miles to my home in Michigan. I called my local dealer whom took the VIN number to order an new one. After over 2 weeks waiting on the tipm (which turned out to be remanufactured) the truck is still not operable. If I had been traveling at interstate speeds with a loaded vehicle I likely would not have survived this incident. Prior to this happening I had many issues with the lighting on the truck. The low beam on the passenger side would be inoperable while the drivers high beam is the only one that would work. Also, the taillights would stop working on one side and the turn signals would flash quickly. Not seeing this as a huge safety issue I simply took it the dealer to reflash the tipm. After getting it back with half the lights inoperable, the ac didn't work anymore. Now the vehicle is worthless and all sense of security and safety is gone. I can no longer confidently take my family anywhere in this vehicle.

- Fort Gratiot, MI, USA