10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
26,120 miles

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problem #3

Jun 192010

Ram 3500

  • 35,800 miles
While towing a fifthwheel trailer I noticed smoke in the cabin and stopped the truck. Upon opening the hood I found a fire at the firewall on the right side behind the engine. Failing to be able to extinguish the flames I separated the truck and trailer and pushed the truck away from the trailer and dialed 911. The truck was a total lose and after contacting Dodge I was told that my truck had already had the recall performed (08V641000) and that they had never had any further problems with these vehicles. Clearly the recall failed to correct the problem at the very least in this case. Chrysler sent an inspector ([xxx]) out to investigate and inspect the truck, his report stated that there were no material defects found. I have a copy of that report if you need. Chrysler has refused to honor the warranty on this vehicle as well. I have a video of the incident taken by my son who was with me at the time. The vehicle is still being held at insurance auto auctions 2299 w. broadway, phoenix Arizona. There was a police report taken as well as a statement to the fire department. Police report [xxx]navajo division of public safety department of law enforcement. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Villa Park, IL, USA

problem #2

Mar 302012

Ram 3500 Diesel

  • 42,560 miles
Diesel, 5.9 while driving at 50mph the check engine light illuminated and shortly there after the engine stopped running all together. I was able to safely stop the pickup along the shoulder of the roadway. I noticed the smell of diesel fuel and the left side of the engine was covered in diesel. After my pickup was towed home I researched the symptom and discovered I wasn't alone with this issue. It seems the bolt that holds a clamp around the fuel line to the number four cylinder backs out allowing movement or vibration to this fuel line and a leak develops in the high pressure line and diesel fuel to spray into the engine. In addition to the potential fire hazard from the diesel fuel the sudden loss of power is very concerning. I found several posts on forums regarding this same issue. The parts guy at cummins said he has sold as many as 6-7 of these fuel lines per month. I can only imagine how many fuel lines were sold at the Dodge dealerships around the unites states.

- Cameron Park, CA, USA

problem #1

Feb 172009

Ram 3500

  • miles
I received a safety recall H34 for a dash silencer pad and called the dealership to have the issue resolved. They reported that the part is currently unavailable. However, the issue may "may cause an underhood fire without warning" and I am not willing to put my employees or my family in harm's way, thus this report.

- Bozeman, MT, USA