10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 56,148 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I own a 2008 3500 diesel megacab dually. I was driving along I-70 in Colorado at about the speed of 75-80 mph and had to step on the gas pedal all the way down to get around a semi-truck and as soon as I did this the gas pedal got stuck. I know it wasn't stuck to the floor-mat because I visually saw that it wasn't. I had to slip my shoe off and pull the gas pedal up with my toes due to the shoe not being able to get behind the pedal. By the time I managed to pull the gas pedal back my truck had sped up to about 110-115 mph.. this is the second time that this has happened to me. Previous to this incident about a week and a half earlier this happened to me in denver as I was be driving through the city. I thought it was the floor-mat then, so I ignored the fact that this had happened but this second time around I did look down to see if it was or not the floor-mat and it was not the floor mat.... I did not have the cruise control on at either time.. im going to try to contact Chrysler and the dealer to try and see what they believe it might be.. odds are they will think I'm imagining things !!
- Vail, CO, USA
On a misty morning our truck began to skid as we attempted to accelerate after yielding to exiting traffic on an access road on ih 10. My husband tried to control the skid by steering into it, but we just kept skidding out of control. He purposely remembers not applying the brake in an attempt to lessen the loss of control. We continued the skid across 2 lanes of access road to the right, then spun around 180 degrees and skidded back across 3 lanes of access road to the left. We came to stop facing oncoming traffic after hitting a concrete retaining wall first with the right front of the truck and then with the right rear of the truck. I remember hearing the tires continuing to spin and smelled burning rubber. This caused over $6500 damage to the truck and has caused our insurance rates to increase. After months of discussing the wreck and replaying it in our minds, we have determined that probably, as my husband clinched the steering wheel and tried to control the spin, that the cruise control was engaged and set which made us continue to travel at the set speed instead of slowing and allowing him to regain control of the truck. The cruise control on/off button and the set button are both located on the steering wheel. This is the first vehicle that we have ever had or seen that has the on/off control for the cruise located on the steering wheel. Most vehicles have this either on the blinker lever or even on the dash board. We feel certain that the cruise control was inadvertently turned on when my husband tightened his hold on the steering wheel. I feel that this is an unsafe location for this control. We were very lucky that in our travels across all lanes of traffic, not once, but twice that there were no other cars on the road that morning or this would have been a multi car pile up. No change has been made to the truck's cruise control. We plan to have it disconnected. In attempt to prevent others from having a wreck, we are reporting it.
- San Antonio, TX, USA
- Westcliffe, CO, USA