10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
140,275 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #8

Dec 282021

Ram 3500

  • 171,000 miles
The contact owned a 2010 Ram 1500. The contact stated while approaching their parked vehicle, the contact noticed black smoke coming in from the inside of the vehicle. The contact open the front driver side door and noticed that the driver side door control panel and the front driver seat and floor panel had melted. The contact stated there was no fire in the vehicle and cleared all the black smoke in the interior of the vehicle by having all four doors open in the vehicle. No one was injured. No fire department report. The contact was able to start the vehicle and drive to their independent mechanic who had their insurance provider come to the mechanic shop to deem the vehicle a loss due to an electrical wiring issue. The manufacturer was not made aware of the failure. The failure mileage was approximately 171,000.

- Hiram, GA, USA

problem #7

Mar 292021

Ram 3500

  • 259,300 miles
While driving, the truck just shuts off. Resulting in loss of steering, lights and power breaks.

- Parkersburg, WV, USA

problem #6

Jul 102019

Ram 3500

  • miles
The contact owns a 2010 Ram 1500. The contact stated that the switch from heat to air condition was inoperable. The vehicle was taken to (Chrysler Dodge Jeep ram315 goodman rd E, southaven, ms 38671 (662) 349-3006) where it was diagnosed that the gear actuator failed needed to be replaced. The vehicle was not repaired. However, the failure recurred. The manufacturer was made aware of the failure and informed the contact that the VIN was not subjected to a recall. The failure mileage was unknown.

- Byhalia, MS, USA

problem #5

Aug 102019

Ram 3500

  • 86,400 miles
The contact owns a 2010 Dodge Ram 3500. The contact stated that the ignition module solenoid malfunctioned and caused the key to fall out of the ignition while the vehicle was in motion. In addition, the steering would not lock when the vehicle was parked. Green Dodge (3801 wabash ave, springfield, il 62711, (217) 522-1222) and the manufacturer were contacted and stated that the vehicle was not included in a recall. The manufacturer referred the contact to NHTSA. The vehicle was not diagnosed or repaired. The failure mileage was 86,400. The VIN was invalid.

- Riverton, IL, USA

problem #4

Dec 112017

Ram 3500

  • 172,000 miles
The ignition switch is loose and have a hard time starting vehicle. When you turn the key some times the truck will not turn on power. If you move the key the vehicle will then be able to start. Once you let the key go some times it will shut off again and some times it will stay running. It will only stay running until you hit a bump, once you hit a bump the vehicle will shut off. Loosing all power, lights, and assisted braking. This happens while stationary and moving.

- Waddell, AZ, USA

problem #3

Nov 282017

Ram 3500 6-cyl Diesel

  • Automatic transmission
  • 130,000 miles
The contact owns a 2010 Dodge Ram 3500. While driving 55 mph, the engine shut off and all power was lost without warning. The contact bumped the key and the vehicle restarted. The contact was able to drive the vehicle home without failure. The vehicle was towed to scranton Dodge Chrysler Jeep Ram (1146 Wyoming ave, scranton, pa 18509 (570) 344-1261) where it was diagnosed with an ignition switch failure that needed replacement. The vehicle was repaired. The manufacturer was made aware of the failure, but offered no assistance. The failure mileage was approximately 130,000. Updated 9/18/18

- Factoryville, PA, USA

problem #2

Sep 142017

Ram 3500 8-cyl

  • 300,000 miles
The contact owned a 2010 Dodge Ram 2500. While the vehicle was moving, smoke appeared and the vehicle caught fire. The contact pulled the vehicle over to the side of the road as smoke entered the cabin of the vehicle. The contact stepped out of the vehicle, looked under the hood, and the vehicle immediately burst into flames. The origin of the fire was not determined. A police report was filed. The fire department extinguised the fire and stated that the cause of the fire may have been due to an electrical short entering into the fuel line. There were no injuries sustained. The vehicle was destroyed. A police report was filed. A dealer was not contacted about the fire. The manufacturer was made aware of the issue. The failure mileage was approximately 280,000. Updated 11/07/17 updated 11/13/2017

- Harvey, LA, USA

problem #1

Jun 272010

Ram 3500

  • 3,500 miles
The contact owns a 2010 Dodge Ram 1500. The contact stated when driving at various speeds, the electrical components of the vehicle would continuously fail and the vehicle would stall without warning. The vehicle was taken to the dealer three times but the failure could not be duplicated. The failure became progressively worse to the point where the vehicle would no longer start. The vehicle was not repaired. The VIN was not available. The failure mileage was 3,500 and the current mileage was 10,000.

- Pike Road, AL, USA