10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 90,764 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2010 Dodge Ram 3500. While driving 60 mph, the vehicle decelerated to 10 mph on its own. There were no warning indicators illuminated. The vehicle was towed to an independent mechanic who diagnosed that a new camshaft was needed. The mechanic also suggested that the contact take the vehicle to a dealer. The contact called pine belt Chrysler Jeep New Jersey (88, 1400 ocean ave, lakewood, NJ 08701, (732) 719-4651), but they refused to service the vehicle for free because it was out of warranty. The vehicle was not repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was 92,000.
- Lakewood, NJ, USA
The contact owns a 2010 Dodge Ram 3500. While driving 55 mph, the engine shut off and all power was lost without warning. The contact bumped the key and the vehicle restarted. The contact was able to drive the vehicle home without failure. The vehicle was towed to scranton Dodge Chrysler Jeep Ram (1146 Wyoming ave, scranton, pa 18509 (570) 344-1261) where it was diagnosed with an ignition switch failure that needed replacement. The vehicle was repaired. The manufacturer was made aware of the failure, but offered no assistance. The failure mileage was approximately 130,000. Updated 9/18/18
- Factoryville, PA, USA
My husband and I totaled our 2010 Dodge Ram 3500 less than 24 hrs after pick up the truck from the lythia Dodge which they had for 5 days straight prior to the accident. For the steering, check engine light and the brakes. In 18mos my truck was in the shop 6 times, for repairs {unacceptable}. we were driving on a arterial St at about 35, when I heard a snap. We suddenly went into oncoming traffic where we sideswiped a sm SUV. Went thru two fences and crashed into a huge shop traveling about 210 yards. My husband was cited for neg 2. he stated he came to in the shop, the officer reported he feel asleep. My vehicle was a total loss. The auto source from the ins. For the payoff, had a list of recalls for my vehicle one of them was for the tie-rod. We recalled seeing the trucks tie-rod had been broken at the scene. So I tried to get my ins to investigate. They said his ticket was what they had to use for deciding fault.so I contacted Chrysler they wouldn't talk to me they gave me a care no and said an investigator would come in 5 days, he came and got all the picts they wanted downloaded the brain history, everything they could want. Then told me he could only give this info to Chrysler, denying me any of it. Later Chrysler informed me by letter that the tie-rod failure age was from the accident not the cause of it. I ask if the would consider the work orders that lythia had gave me {that clearly states they were beyond specification, never warning me of the dangers} and the picts. I took. I couldn't afford to fax them and they refused me an email address to send them. That evidence was not considered. They have not settled this with me only refused their liability. The airbags never deployed, and brakes were not applied. I got 3 notices for recall N49, 1 yr after the accident. Multiple recalls at that time, do a recall search by now VIN now and nothing comes up.
- Spokane Valley, WA, USA
- Riverton, IL, USA