10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 101,506 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2010 Dodge Ram 3500. The contact stated that the ignition module solenoid malfunctioned and caused the key to fall out of the ignition while the vehicle was in motion. In addition, the steering would not lock when the vehicle was parked. Green Dodge (3801 wabash ave, springfield, il 62711, (217) 522-1222) and the manufacturer were contacted and stated that the vehicle was not included in a recall. The manufacturer referred the contact to NHTSA. The vehicle was not diagnosed or repaired. The failure mileage was 86,400. The VIN was invalid.
- Riverton, IL, USA
Traveling on highway between 60 to 70 miles an hour driving over a rough part of road, pot whole, or bump the front tires start wobbling severely causing loss of control of vehicle until I reduce speed to 40 miles or under then I'm able to steer off to side of road. Have to come to a complete stop before tires stop wobbling I've been to dealership four times and spent over $5000 dollars and the problem still exist
- Canyon Country, CA, USA
The contact owns a 2010 Dodge Ram 3500. The contact stated that the power steering seized when making turns at slow speeds. The vehicle was taken to thomas Chrysler Dodge Jeep (67791 mall rd, St clairsville, oh 43950, (877) 268-3302) and they upgraded and replaced the steering box, but the failure recurred. The vehicle was taken back to the dealer and they replaced the power steering pump to troubleshoot the failure. The manufacturer stated that the vehicle was out of warranty and they would not assist. The failure mileage was 46,000. Consumer stated power steering goes out and cannot turn.
- New Martinsville, WV, USA
While my dealership has taken care of my 3 issues here, I want to let folks know: Front end steering. 2 yrs after purchase, I started to have front end steering shimmy. The first time, the tie rod became loose, and was replaced by the dealership. 2nd time, I was backing out of my driveway, (loose sand) and the tie rod end literally snapped in 2, rendering the steering useless. Reading the ladies story about her husband being ticketed for falling asleep when I have had it happen to my truck I thought I needed to speak out. Drive line issue: The support bearing on the drive shaft, went while driving with out notice. Luckily I was driving down my drive way which is about 500 feet long and wasn't going but about 15 mph. It had to be towed in and was covered under warranty. I love my truck and currently have 136K miles on it. The fuel mileage wasn't impressive but minor mods have brought it closer to 20 mpg when empty. I think I still have pictures of both the snapped tie rod and when it was wore out. Luckily I wasn't going fast when the snap happened, but the sand shouldn't have torqued the tie rod so hard to snap it when backing out of the drive way.
- Pinconning, MI, USA
Vehicle was in motion on highway, doing approximately 67 mph, the drivers front wheel hit a bump in road and the front end started to shimmy and vibrate uncontrollably."the death rattle".when this happens, you have no control of the vehicle.I believe this was the steering issue in the 2015 Ram buy back.why are these defective trucks still being sold?
- Ft.Lupton, CO, USA
Similar to online reports of past Dodge Ram truck "death wobble, " truck wobbles and shakes dangerously despite numerous fixes and adjustments to tires/alignment and other. Tire rod snapped off, luckily while not on the freeway. We had to have it towed out of our driveway and had to stop mid-trip on our way to Wyoming to purchase new tires. Ram 3500 2010.
- Valley Springs, CA, USA
The contact owns a 2010 Dodge Ram 3500. While driving various speeds, the front of the vehicle shook violently. The contact stated that the vehicle had a condition widely known as the "death wobble". the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 150,000. The VIN was not available.
- Conroe, TX, USA
While driving home from work one evening my truck started making the most awful grinding sound coming from the front passenger tire. Then my ABS light and serv 4WD light came on the dash. A few seconds later the tucked bobbled and weaved and I could no longer steer it. When I got out to look at the problem the wheel itself was resting on the hub assembly. Previous to this I've had to replace front end parts like crazy. New ball joints and I joints annually. Brakes twice a year, and it will eat up tires on the front. Also the truck will not stay aligned. I've contacted Chrysler and first they were very helpful, but then they started to give me the run around. I've had to have their tie rod end recall fixed several times as well.
- Bastrop, LA, USA
My husband and I totaled our 2010 Dodge Ram 3500 less than 24 hrs after pick up the truck from the lythia Dodge which they had for 5 days straight prior to the accident. For the steering, check engine light and the brakes. In 18mos my truck was in the shop 6 times, for repairs {unacceptable}. we were driving on a arterial St at about 35, when I heard a snap. We suddenly went into oncoming traffic where we sideswiped a sm SUV. Went thru two fences and crashed into a huge shop traveling about 210 yards. My husband was cited for neg 2. he stated he came to in the shop, the officer reported he feel asleep. My vehicle was a total loss. The auto source from the ins. For the payoff, had a list of recalls for my vehicle one of them was for the tie-rod. We recalled seeing the trucks tie-rod had been broken at the scene. So I tried to get my ins to investigate. They said his ticket was what they had to use for deciding fault.so I contacted Chrysler they wouldn't talk to me they gave me a care no and said an investigator would come in 5 days, he came and got all the picts they wanted downloaded the brain history, everything they could want. Then told me he could only give this info to Chrysler, denying me any of it. Later Chrysler informed me by letter that the tie-rod failure age was from the accident not the cause of it. I ask if the would consider the work orders that lythia had gave me {that clearly states they were beyond specification, never warning me of the dangers} and the picts. I took. I couldn't afford to fax them and they refused me an email address to send them. That evidence was not considered. They have not settled this with me only refused their liability. The airbags never deployed, and brakes were not applied. I got 3 notices for recall N49, 1 yr after the accident. Multiple recalls at that time, do a recall search by now VIN now and nothing comes up.
- Spokane Valley, WA, USA
Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6) city of ottawa has four (4) Dodge Ram 5500 units, bought in March 2010 with VIN numbers listed below, all have been plagued with steering problems which drifts at speeds over 70 kmh and is difficult to control when facing consecutive small bumps - so much that in my test ride I was afraid I could end up in the opposite lane of traffic and cause a head-on collision. My personal concern is that if new or inexperienced drivers face such steering, it could cause accident, damage or even fatality if it goes unchecked. Unfortunately the dealerships (southbank and capital Dodge) seem to have very little knowledge of the root cause and no capacity to do real analysis and testing on these units. Chrysler corporate has been contacted via 1-800 phone calls and fleet emails and files were opened on all our units but that has been the extent of their cooperation, and even the local service managers have not heard from Chrysler's engineering or the district service manager who usually tends to such calls. VIN# [xxx], city of ottawa's unit B5-3359, 4WD, at southbank Chrysler, test driven per above, deemed not safe at high speeds. VIN# [xxx], city of ottawa's unit B5-3360, 4WD, has been at capital Dodge, it has had some repairs done, and was also test driven and steered normally. Dealer has yet to share with us the details of the repairs or retrofits performed. We suspect steering box was replaced. VIN# [xxx], city of ottawa's unit B5-3358, 4WD, at southbank Chrysler, the steering box was replaced, and then unit was deemed acceptable. VIN# [xxx], city of ottawa's unit B5-3357, 2wd, although a few complaints from users re steering, but mechanics accepted the unit.
- Ottawa, 00, USA
- Parkersburg, WV, USA