1.7

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
94,450 miles

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problem #2

May 222022

Ram 5500

  • 183,000 miles
The contact owns a 2011 Dodge Ram 2500. The contact initially received notification of NHTSA Campaign Number: 14V635000 (Engine and Engine Cooling, Fuel System, Diesel). The contact took the vehicle to the dealer and the recall was serviced. Recently, the contact stated that he noticed a fuel leak coming from the fuel heater. The vehicle was taken to an independent mechanic where it was discovered that a plug on the connector had melted due to a defective O-ring. The mechanic linked the failure to the recall. The dealer was contacted by both the mechanic and the contact and both were informed that the recall was a one-time free repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 183,000.

- Fleetwood, PA, USA

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problem #1

Jan 252012

Ram 5500 6-cyl Diesel

  • 5,900 miles
Driving on a highway that I drive 3-4 times a week, without warning the truck shook very violently. Could not keep in my lane, it shook until I came to a complete stop. I inspected wheels and related parts could find no issues. I carry a wheelchair with me as I have broken my neck in 8 places with nerve damage and can not be operated on, I can walk for very short distances only. If I had been in traffic I could have hit another vehicle and due to my physical condition could have been paralyzed or worst. My truck cost $57,000 and I have only made 5 payments. I purchased this unit because it rode good for my condition, plus could carry my wheelchair. I am now afraid to drive it. I spent money on new because I needed dependability as I can not walk if it breaks. Plus much of the time my pain levels are very high and I just want to get to my destination or home as driving causes me a lot of extra pain. My truck has never been off road or abused as I am 56 years old and try to take care of my truck. I have read on the internet others are experiencing this problem and some dealers work with them some do not, but the only repair is buying after market parts. I am on my own and can not leave the truck at a dealer and still have the issue.

- Essex, IA, USA

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