10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 1997 Dodge Ram Van 3500:

Unsubscribe any time. We don't sell/share your email.

problem #8

Aug 181998

Ram Van 3500

  • Automatic transmission
  • miles
Intermediate shaft was defective, causing steering column to break. After contacting dealer. Consumer had the intermediate shaft replaced twice within 20,000 miles. The driver side mirror was loose. Because of the noise in the steering while turning, the clock spring was removed and the steering wheel reinstalled. The problem still existed. Rear speaker was inoperative and replaced.

- Owings Mills, MD, USA

problem #7

Feb 142002

(reported on)

Ram Van 3500

  • miles
Air bag light is always illuminating on dashboard.

- Saltillo, TX, USA

problem #6

Jun 012001

Ram Van 3500

  • miles
When turning steering wheel to the left or right there is a clicking noise. Consumer took vehicle to dealer, and they stated is sounded like it may be the clock spring. Consumer felt that airbags may not deploy in an emergency situation.

- Walls, MI, USA

problem #5

Dec 122000

Ram Van 3500 4WD

  • miles
No summary listed for abov evehicle.

- Maple Grove, MN, USA

problem #4

May 042000

Ram Van 3500

  • miles
Consumer called dealer to make an appointment for air bag repairs. Appointment was scheduled for the next day. When consumer called to confirm the appointment, was told that he was not on schedule. Consumer then made another appointment for 17th. Upon arriving on that day, dealer said it would be ready by noon, but it was not. Then at the end of day, repairs were still not done.

- Bronx, NY, USA

problem #3

Sep 111998

Ram Van 3500

  • miles
When consumer turned on vehicle airbag light came on the dashboard. Consumer notified the dealership, and they fixed the problem. But two days later, the airbag light still came on.

- Oviedo, FL, USA

problem #2

Dec 031999

Ram Van 3500

  • miles
No summary listed for abov evehicle.

- Abilene, TX, USA

problem #1

Aug 201999

Ram Van 3500 4WD

  • miles
Head on collision at approx. 30 mph and air bag did not deploy

- Garden City, KS, USA