Difficult to get the gearshift out of park. A recall has been done on the ignition/parkshift interlock for an issue "the ignition/park shift interlock system may become inoperative.". the dealership service technician said that the part that has failed is not the same as the part that was replaced under the recall and wants over $2,000 for a new steering column or over $1,000 for a junkyard steering column. Chrysler customer assistance center agrees with the dealership but nobody can explain how the ignition/park shift interlock is not related to the ignition/park shift interlock.

- Ben Wheeler, TX, USA

The contact owns a 2001 Dodge Ram van. The contact stated that the vehicle would not shift out of park until after several abrupt attempts. The contact did not take the vehicle to the dealer or a local mechanic for diagnostic testing. The contact called the manufacturer and filed a complaint. The failure mileage was 105,000.

- Savannah, GA, USA

Transmission problems started in Sept. Of 2002 - upshift and downshift w/O reason, check engine light comes on - O/D light comes on, trans downshifts and stays there - can't take it off unless you pull to side of road and actually shut off ignition and recycle it. Complete overhaul of trans in late Dec. 2002 / Jan. 2003. End of Jan. 2003 - more of the same. Jul 2003, both front universals went out while vacationing in Canada. Dealer most accomodating in smiths falls, Ontario - but still cost $300 plus. Trans. Problems again (Nov. 2003) dealer has it for 3 days so far and have no answers....what to do"?"

- Effort, PA, USA

My boyfriend bought a 2001 Dodge Ram in November of last year. After having the truck only four months the transmission had to be completly replaced. Two days ago we noticed a problem with the shocks. He brought it to the dealership and they told him all of the shocks need replacing, as well as other things such as the axel and what not. This is only seven months after buying the thing. The people at the dealership are rude and very unhelpful. They honestly could care less about the inconvenience they have caused us.

- Dover, NH, USA

The transmission is not shifting properly. Went to my mechanic after the check engine light came on. Electronic testing indicated two problems: (1) tune up was needed; (2) sensors in transmission indicated problem. When I bought the truck at anderson Dodge in bloomfield hills, Michigan, I was not informed of the 7-year/70,000 mile warranty on the power train. I found this out only after contacting the Chrysler (Dodge) web site that I had the 7/70,000 warranty. This was to late as I had already taken the truck to multistate transmission in waterford, Michigan (on M-59)((huron street)). The dealership only informed me that I had a 3 year/36 month or 36,000 mile warranty (bumper to bumper) warranty on the vehicle, whichever came first. Much to my surprise, when trying to contact Chrysler (Dodge) on the computer, did I find out that I actually had the 7/70000 warranty. It was to late to take it to a dealership as multistate transmission on M-59 (huron street) in waterford, Michigan already had the truck and dropped the trans for repairs. Results; rebuild the trans due to torque converter and sensors. Problem was that there was a seal inside the transmission that was defective according to multistate. I have also had conversations via the internet with chris, sr. Customer service representative and he was not very helpful. He even asked for my phone number(s) where I could be contacted and he has not contacted me as of this writing. I continue to try to contact him but he fails to return an answer for the messages that I have sent him. I have the copies of all conversations via the internet and can send to you if so needed. I even had a union secretary friend of mine who stated that the customer service reps were members of the union, which she is a secretary to see if she could help. She informed me that if I had taken the truck to a Chrysler (Dodge) dealership, that they would have possibly paid for half of the repairs.

- Waterford, MI, USA

My transmission consisitently acted up from about 15,000 mile to the present. At 38,000 miles after numerous trips to the dealership the tranny finally stopped completely. Now 11 months and 20,000 miles later it is going out again and chrylsler says they will only pay for part of it this time leaving me with about 2,800 in repairs.

- Charlotte, NC, USA