10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 42,463 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I bought a car in Jan 2020 which has been sitting a few/couple years and I found 3 recalls on it. 1999 Dodge Stratus 2.4. I emailed U S customer care/ Dodge customer care and got mail back stating yes on 3 recalls and a dealer in reno nv to call. I called and service and parts dept said yes on recalls. Bring it in to check and advise to fix. Got mutil mails from customer care stating they had car under last owner and I told them I was new owner. Next mail was, claim/S are closed. I asked why now 3 times and no answer except a take survey. No service or repairs have been done on this car other then to find out there was 3 recalls and now customer care doesnt want to do anything to fix this car. I dont understand how one day there is and the next day claim closed. The only difference is I am a new owner. One recall is for a fix power steering hose so car wont catch fire. I am have got nowhere with all my tries to get car recalls fixed. According to web sites the 3 recalls are listed as incomplete still to date. Meaning not taken care of to my understanding.
- Reno, NV, USA
With no ryme or rythem, the winsheild wipers fail to turn on, power locks fail to work and turn sygnals fail. Engine stalls and will not restart while in traffic for at least 30 seconds. These conditions happen while on the roadway and with children in the car, loss of ignition, winsheild wipers or turn sygnals can cause an accident or death.
- Federal Way, WA, USA
Vehicle fire
- Guaynabo, PR, USA
The vehicle is located at a junk yard. Upon inspection, I realized it burned exactly as mine (already reported engine compartment fire). Steve chan ask me for the vehicle VIN number
- Guaynabo, PR, USA
Multiple failures, continually steering problems. Engine leaked oil, no A/C or heated, ect. The consumer stated that the steering wheel was loose. The consumer attempted to make a left turn and hit the curb due to the loose steering wheel. The consumer stated that there might be a problem with the right side axle.
- Detroit, MI, USA
Head gasket leaking oil much oil. Repair cost was excessive. Car is garaged and maintained very well.
- Blaine, MN, USA
Informed that head gaskekt was blown, extended warranty expired by 14 miles. Suspect inaccurate odometer reading.I noticed my odometer increase amount when driving oddly this occurred right arouned my warraty experation. Possibly suspect odometer tampering. Reviewed milage history and noticed a large milage amout in unrealistic periods of time. I caluclated known milage distance and compared odometer reading, appeared to be inacurate. I further feel that I was sold the wrong vehicle at purchase time. Dh odo. Please advise and assist a.
- Riversid, CA, USA
- Reno, NV, USA