10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
If I reported this before I apologize. Car overheated on 10-14-02. Pulled aside let cool down. Drove home checked under hood. Coolant in reservoir, oil in engine. Started car the next day, no heat from heater, temperature gauge did not move off of cold. Shortly thereafter, car decelerated and oil pressure light went on. Pulled to side of road, called for tow. Car towed to another dealership. Compression test done, they said blown head gasket. Two days later, car towed to selling dealership, authorized tear down of engine. They state car overheated, severely damaged engine to point where some component was crystalizing. They said nothing about a blown head gasket. Dealer refuses to help. Daimler Chrysler refuses to assist and will not even look at the car. Have made calls to chrsyler corporation customer service and filed complaint, wrote a letter to Chrysler. Then sent a fax to Chrysler only response was through dealership and message left on answering machine. "won't assist you won't look at car.
- Kawkawlin, MI, USA
Car was serviced on 09/07/02. On 10/14/02, looked up to see temperature gauge in the "H" running hot. No warning, no dashboard light warning. Pulled to side of road, car cooled off drove home. Popped hood, coolant in reservoir and checked oil, oil in engine. Next day, 10/15/02, started car, started fine. Noticed the temp gauge was not moving off the "C" for cold, no heat coming from the heater started off to work. Was doing about 68, when car immediately started to decelerate and immediately the little "red genie looking oil lamp light" went on. Immediately pulled to side of road as car was obviously loosing power. Called for tow truck. Car was towed not to the selling dealership because of on-going service problems, but to another dealership. I authorized them to check the engine. They did a compression test and told me "blown head gasket." But they could not tell if any more significant damage was done without tearing down the engine. Car was towed two days later to selling dealership. Engine was torn down. Their response, "engine overheated" doing severe damage to engine. No mention of a head gasket being the cause of the engine overheating. Dealer offers to do nothing. It is now November 3, 2002 and I still have not been given any opinions or prices to repair this vehicle. Daimler Chrysler was notified. I received a call from the dealership and daimler Chrysler on behalf of the district manager who say "they will do nothing to assist; won't even come look at the car. I now have a 3-1/2 year old car that is undriveable. This is a car that has had its share of engine related problems in the past. In researching the internet, the NHTSA, the center for auto safety and just under Dodge defects, I note that the Stratus, cirrus and neons have a long, long history of head gasket problems.
- Kawkawlin, MI, USA
After several attempts to stop oil leaking from my car, it was discovered that the car needed the head gasket replaced. The manufacture states this part is out of warranty. I have seen where several people of complained about this very problem and I am wondering what recourse I have to get my money refunded. I have spent $700 in repairs.
- Cuyahoga Falls, OH, USA
Cracked head gasket as of 09/04/2002 problem was not diagnosed until 10/08/2002.
- Dallas, TX, USA
Routine oil change noted a severe leak that they suspected was the infamous "head gasket leak" that the Stratus are famous for. Took to dealer who agreed and repaired under my extended warranty.
- Gahanna, OH, USA
The vehicle caught fire while the ignition was turned off.
- Ponce, PR, USA
No summary listed for abov evehicle.
- Stratford, CT, USA
Engine stalls intermittently while traveling at any speed. Dealership has been unable to determine cause for this problem. Please provide any additional information / attachments.
- Charlotte, NC, USA
No summary listed for above vehicle.
- Jacsksonville, FL, USA
Had cam sensor fixed on 4/2/2001, car began to make a loud noise and sputter, then would slow down. Car finally stopped and stalled and won't restart.
- Bealeton, VA, USA
No summary
- Jacksonville, FL, USA
Vehicle stalls at low speed of 40 mph & up to high speed of 70 mph. Also, stalls while turning and coming to a stop position. Been in/out of dealer shop on three occasions, and problem is reoccurring.
- Port Saint Lucie, FL, USA
- Bellevue, NE, USA