3.0
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 47,757 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I was driving on the highway and my car shut off without warning. The steering wheel locked up, the shifter locked, the brake locked. There was no safe way to bring the vehicle off the highway. I coasted off the highway into the grass. There was a Sierra 1500 that was behind me that was fortunate enough to avoid hitting me. The Fiat dashboard had no warning lights on, such as check engine, oil low, or any other indication that something was wrong. The dealership's response was it needed an oil change. There was no addressing the fact that my car was burning through oil at an accelerated rate and that the car itself turning off and locking up while in operation is "not a defect" or "a safety hazard". I spoke with the Fiat dealership that I purchased the vehicle from and they informed me that there is nothing they can do as the factory warranty has expired. The factory warranty expired 1/1/2020. 127 days later, my car has this incredibly dangerous defect. Fca claims that no buy back option available due to the warranty expiration. They offer to have service attempt to fix the car but the issue is with the engine, not just changing the oil. There is no other engine that can be placed in this car to completely fix my vehicle. If another tigershark engine is placed in my car, there is no way to determine if it is defective until the car shuts off again unexpectedly while driving which can result in a fatal accident or injury. Fca's resolution is to continuously bandaid the situation. They are not offering to buy back the vehicle due to the manufacturer defect. I also have an efg warranty though the dealership I purchased the car from that is useless in remedying this situation also. The dealership points the finger at fca to fix this while fca points the finger at the dealership to remedy this situation. My car with the tiger shark engine is not safe to drive.
- Taylor, TX, USA
The pieces near the back of the steering wheel keep falling off. I have had them replaced once and now they are loose again.
- Charlotte, NC, USA
I purchased a 2016 Fiat 500X in December 2016. I am a home care nurse so I drive a lot. I have had this same issue since buying this car and it's been in and out of the shop. It is now out of warranty and I am having to pay out of pocket. Here is the story: When it rains heavily, in Arizona, my electronics in my car go haywire. According to autonation, I have had the car in approximately 9 times. My power steering becomes disabled and my airbags become disabled. This time, I was driving down 7th street at 7:30am and this happened. I was luckily able to get the car to stop. No one seems to care what is eventually going to happen to me, is that I get killed. This car is a lemon. I need help before I die.
- Peoria, AZ, USA
I am having issues again with my Fiat stalling on me while driving down the road. This has been happening for a year 1/2 now and no solution via the dealership service department. I was almost rear ended on the interstate due to my car shutting off. This is time I was on the interstate going 70mph. I have had my car towed to the service dealership in the past for this same issue. They had it for a month and same thing keeps happening. This is unsafe and terrifying for me to drive with my two kids in the back.
- Oklahoma City, OK, USA
My tie rod has bent 2 times now. I have done nothing to it. The first time is that my whole tire fell off when I was driving. The next it just barely not even a year after my tire fell off I was driving in the snow and my drive mode stop working. Once I parked I look at my tire and saw it was cockeyed. I did not hit anything. I was only going max 5 miles an hour. It has been a year from hell with my car.
- Bountiful, UT, USA
I was making a slow turn in a parking lot and the car turned itself off while driving. The radio remained on and dash lights/gear lights were illuminated but the car was completely unresponsive otherwise. I realized it had turned off so I restarted it & it continued to drive normally. About 50 miles later I was driving 35mph and a warning light came on stating "drive mode unavailable" then another saying "service engine". I took it to the dealership where they said it just needed some updates, gave it the updates, and sent me home. About 50 miles later the drive mode and service engine lights came on again. About 50 miles later they turned off on their own, and another 20 miles later they came back on again. The car seems to drive normally but the different drive modes such as "traction +" aren't accessible. It's been between 60-80 degrees outside & clear on each occasion. It hasn't turned itself off again since the first time.
- Los Angeles, CA, USA
- Newport News, VA, USA