10.0

really awful
Typical Repair Cost:
No data
Average Mileage:
32,000 miles
Total Complaints:
2 complaints

Most common solutions:

  1. not sure (2 reports)
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problem #2

Sep 012020

500e

  • Automatic transmission
  • 32,000 miles

Two months ago my 2017 Fiat 500e just stopped in the middle of the road. I was barely able to coast it to the side of the road. The dashboard started going crazy with error codes. It all seemed very random and intermittent. I was able to 'reset' the car by disconnecting/reconnecting the 12v battery a few times. But after 10 minutes of driving it died again. I tried resetting the battery again and after about 2 dozen attempts, I got it to start up. But again, after 10 mins or so it stopped.

After calling around I was told that only one dealership still did warranty work on the 500e. So I had it towed the dealership. It took about 2 weeks for them to decided the ABS module was the cause. The replaced the ABS module but then they told me it didn't fix the problem. My car is STILL in the shop after 2 months. Currently the dealership says they are waiting for Fiat/Chrysler to get back to them with a solution. I've been told by the service manager that it's likely Chrysler will buy back my 500e.

At this point, I hope they do. I drive over a 100 miles a day for work and I don't feel like even if I got the car back I could rely on it.

- Jeremy L., Tacoma, WA, US

problem #1

Sep 012020

500e

  • Automatic transmission
  • 32,000 miles

click to see larger images

car shut down while driving

While driving, the car suddenly stopped and quickly slowed itself down and I barely was able to steer it to the side of the road. It would not start again. I was able to disconnect the 12v battery a few times and get the computers to reset and could start the car again. However, after about 10 mins of driving it stalled again.

I had it towed to the local Chrysler dealership that works on the 500e. They had it in the shop for 2 and a half months trying to figure out what was wrong. They replaced the ABS/RBS module which didn't fix the problem. Then they traced all wiring and found a loose connection to the BPCM (Battery Pack Connection Module). They fixed the connection and was able to clear all errors.

I drove the car home from the dealership, then 2 days later I was backing into my driveway and it stalled again. Blew a RBS error and the car wouldn't start. Let the car sit overnight and was able to get the car to start again and backed it fully in to my drive way, but the RBS error remained.

I had the car towed back to the dealership where it is now.

- 3li.luc, Parkland, WA, US