10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Sliding door does not latch properly causing the door adjar light to illuminate, door guide is misaligned or weak causing it to crack and break.
- Sacramento, CA, USA
I already submitted this form earlier today, but I realized I made some errors on the form so here is an updated form with the correct information. As I explained on the first form, there are two related problems which have been occurring with our Ford Aerostar mini van. The first problem is that the sliding side door does not close properly because the door guide-track is defective and has broken at the point where it attaches to the vehicle body behind the latch strike-pin. We had this repaired in December of 1998, but it has broken again only 15 months after the first repair. The other problem is failure of the electrical system, which is related to the door defect, because sometimes when the door is not latched properly, the door-ajar light comes on and makes a terrible grating/buzzing noise and at the same T ime causes all the electrical systems to fail. The turn signals, windshield wipers, fan, radio, etc all freeze-up. This has happened twice while driving, and twice the ignition froze and I could not start the van. I had to turn off the key and restart it to get everything working again. These electrical failures are clearly linked to the sliding door problem because the only occur when the door-ajar light is flashing and making that grating sound when the door is not properly closed.
- Sacramento, CA, USA
No alarm for the side door entry. Side doors cannot be opened with a key. Wheelchair tie down system is installed sideways--should be facing forward.
- Washington, DC, USA
Sliding door not closing properly due to failure of the door track.
- Tampa, FL, USA
Door ajar warning buzzer inoperative.
- Carlsbad, CA, USA
- Dayton, OH, USA