10.0

really awful
Crashes / Fires:
0 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
8,389 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #18

Apr 102004

Aerostar 6-cyl

  • Automatic transmission
  • 151,000 miles
Consumer attempted to get the vehicle recall 99V029000 repaired. However, the dealer kept giving the consumer excuses why they could not fix the ignition switch.

- Goldsboro, NC, USA

problem #17

Jan 011996

Aerostar 4WD

  • miles
On our ignition key turn the ignition can be turned on without a key in it and it rotates round and round. On our sliding door the screws keep falling out @ the door keeps coming off track and it always shows door ajar. I think this is unsafe and both need a recall on them.

- Elysianfields, TX, USA

problem #16

Mar 251999

Aerostar

  • Automatic transmission
  • miles
Consumer received recall notice, however dealership can not do recall repair (not notifed) by manufacturer on repair procedure. (99V-029)

- Lower Burrell, PA, USA

problem #15

Dec 211999

(reported on)

Aerostar

  • miles
Recall # 99V029000 Ford/ignition switch electrical short; dealer does not have parts to correct recall. Owner has contacted dealership in may/September and December. Van was given back to owner with the air bag pulled out and the wires disconnected. Dealer stated that parts are on order from Ford but Ford is not sending the parts. This has been going on since the beginning of the month.

- Pawling, NY, USA

problem #14

Dec 131999

(reported on)

Aerostar

  • miles
You can pull the key out and the van will stay running. Crank the van and all the lights such as ABS brake, airbag, oil, ect. Lights stay on and you have to turn the van off and then crank it again and the lights usually go off.

- Ona, FL, USA

problem #13

Apr 041999

Aerostar

  • miles
Received recall notice 99V029000 in mail. Contacted dealer. Took vehicle on date. Mechanic repaired vehicle. Vehicle has not worked properly since recall repairs done. Prior to recall, ignition switch worked fine.

- Georgetown, SC, USA

problem #12

May 181998

Aerostar

  • miles
Vehicle experienced failure of the recall component prior to notice resulting in fire (99V-029), consumer is being denied recall claim. Mjs

- Marietta, GA, USA

problem #11

Mar 251999

Aerostar

  • Automatic transmission
  • miles
Received 1st recall notice and had no time for repairs. Received 2nd recall notice 99V029000 & notified dealer. Took off to take vehicle to dealer. After arriving was informed no parts were available. Could have been told no parts befor making appointment. Owner very upset. Vehicle was finally repaired.

- Springfield, MO, USA

problem #10

May 271999

(reported on)

Aerostar

  • miles
The key cylinder turns completely around, making insertion of the key difficult cause unknown.

- Mt Veron, OH, USA

problem #9

Apr 261999

Aerostar

  • miles
Consumer not able to receive recall repair due to lack of parts (99V-029). Mjs

- Elgin, IL, USA

problem #8

Jan 011999

Aerostar

  • miles
When putting the key in the ignition switch the key would get stuck. Consumer had to have someone go under the dashboard to get the key out. Also, consumer had to get two different switches put on the vehicle. But problem has returned, and the dealer can't determine the cause.

- Chrysler Beach, TX, USA

problem #7

Mar 291999

Aerostar

  • miles
Dealership does not have parts available for recall # 99V-029, regarding ignition switch.

- San Antonio, TX, USA

problem #6

Mar 201999

(reported on)

Aerostar

  • miles
We heard on the news that there is a recall involving Ford Aerostars, model year 1995. The recall was for ignition switch shorting out. Can you E-mail me with information concerning this recall. 99V-029000. Thank you.

- Apo, NY, USA

problem #5

Sep 051998

Aerostar

  • miles
Started vehicle, within 5 seconds van filled with smoke and caught fire under dash. Final diagnosis from sam swope Ford in elizabethtown is that ignition switch shorted and burnt up wire harness under dash.

- Elizabethtown, KY, USA

problem #4

Sep 051998

Aerostar

  • Automatic transmission
  • miles
Started vehicle, noticed the ignition switch was sluggish - sticking upon starting vehicle. Approx. 5 seconds later vehicle steering column and dash began to smoke intensely, filling vehicle with smoke within 10 seconds. Jumped from vehicle and put out under dash fire with cup of coffee. Frightened children badly.

- Elizabetht, KY, USA

problem #3

Aug 141998

Aerostar

  • miles
When attempting to start vehicle key was placed in the ignition switch and vehicle caught on fire under the dash area of the vehicle, . also smoke filled the passenger's compartment. Also consumer has lost some electrical functions. Consumer has yet to contact the dealer. Please provide any futher details.

- Las Vegas, NV, USA

problem #2

Oct 101996

Aerostar

  • miles
When putting the key in the ignition, it would not turn. The switch was replaced in Oct of 96. The switch will be replaced again on November 5, 1997.

- Covington, KY, USA

problem #1

Aug 011995

Aerostar

  • miles
Ignition switch failed.

- Corona, CA, USA