1.1

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
160,000 miles

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problem #1

Sep 282020

Aerostar 6-cyl

  • 160,000 miles
I found two incomplete recalls. I called the dealer 9/28/2020 at [xxx] and spoke to [xxx]. she put the VIN in her system, saw the two recalls and said the parts would be ordered. No response. I call [xxx] 10/5/2020 at the same number and she said about the same thing. Then I called 10/8/2020 and another service advisor printed out the issue with my phone number [xxx] and said [xxx] would call me after lunch. No response. I tried calling the Ford customer service 800 392-3673 and after pressing '#' for two commercials, the recorder hung up. The vehicle has been running fine, but these are two recalls that are concerns. (00S56 & 99S02). Thank you very much. [xxx]augusta, ga information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Augusta, GA, USA

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