The contact owns a 2021 Ford Bronco. The contact stated while driving 55 MPH, the contact heard an abnormal popping sound from the rear of the vehicle. When the contact stopped at his destination, he observed that the rear removable soft top had come loosened, and the plastic clips used to hold the soft top in place had fractured due to the force of the air blowing over the roof of the vehicle. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The contact stated that the failure had occurred for the second time and had been previously repaired a year prior. The manufacturer was informed of the failure. The contact researched online and related the failure to Technical Service Bulletin Number: 23-2091 Loose Exterior Fabric on Rear Window (Structure). The failure mileage was 42,725.

- Golden, CO, USA

The contact owns a 2021 Ford Bronco. The contact stated while driving 45 MPH, the rear window clips fractured, causing the window to detach and fall onto the roadway in traffic. No warning light was illuminated. The vehicle had been diagnosed by the dealer and determined that the failure was the depillar clip. The vehicle had not been repaired by the dealer because the part was not available. The manufacturer was made aware of the failure and determined that the part was not yet available. The failure mileage was approximately 19,000.

- Napa, CA, USA