9.9
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 227 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Driving on the highway, the check engine light came on. I felt a loss of power in the vehicle, and couldn't accelerate. I was able to pull over put the car in park and turn it off. When I tried to turn it on, there was no power. Had to get it towed to the dealership to replace the engine.
- Chicago, IL, USA
The contact owns a 2021 Ford Bronco. The contact stated that while driving at an undisclosed speed, she depressed the accelerator pedal however, the engine failed to engage, and the vehicle stalled. The vehicle was towed to the contacts residence. No warning lights was illuminated. The vehicle was not diagnosed or repaired. The dealer was notified, and the contact was scheduled and appointment for the following month. The manufacturer was not notified of the failure. The failure mileage was approximately 6,000.
- La Vernia, TX, USA
Check engine light came on and I took it into the dealership. They found the codes and confirmed low compression in cylinder 6. Was told I needed a new engine.
- Brooksville, FL, USA
On December 4, 2021, I was accelerating to get on the freeway when my Bronco started shaking (from the front of the vehicle/under the hood) and refused to speed up. I was thankfully able to pull safely off the freeway into a vacant lot and wait for a tow. The work was completed, but I still had to wait over a month before getting my vehicle back. The entire engine needed to be replaced.
- San Luis Obispo, CA, USA
I have reported this prior (complaint number 11481579). Another total catastrophic shut down of the vehicle occurred while my son was driving causing a near miss fatal rear ending on a busy road. The vehicle loses all power and electrical for no reason while being driven. Only after 5-10 min can the vehicle be restarted. I am reporting this story to new agency so I recommend the NHTSA take issue seriously.
- Niceville, FL, USA
In November 2021, I received delivery of my new Ford Bronco 4WD Badlands vehicle. I went for a road trip with my family and friends in my new car. While driving back, the car engine light appeared on the dashboard, along with the service alert, and the car began to make noise. I pulled over and tried to restart the car, but it never started. We were in the mountains, where there was no signal for more than ten miles. We were completely stranded, along with my kids, who were 13 and 16 at the time, and one of my friends' 8-year-old daughter. We were fortunate to be with our friends and he was able to take us to a near-safe area where we could contact Ford and the dealership. After 5 hours of waiting in a safe zone, we received a towing truck. I picked up the car with the towing driver and parked it at a nearly Ford dealership. We had to book a hotel room in the area, and the next morning I went to the local Ford dealership to request an appointment to see the problem, but they said they didn't have any appointments available for another three weeks and insisted I call Ford customer service again. Ford customer service arranged for the same towing company that came last night to help haul the car to my dealership, where I purchased this car. My local Towne Ford dealership was nice enough to inspect and repair the car, but after a few days, I had a similar issue and they suggested that they replace the engine with a new one. The dealership took nearly a month to ship and repair the engine replacement. A few weeks ago, as my family and I were driving from SF to LA, my car suddenly lost power. I kept getting the message, "Powertrain Malfunction/Reduced Power fault detected, " and later, "Service Engine Soon warning, " which states that the engine control system has determined that the turbocharger is producing less boost than normal.It was shocking because I was on vacation with my family in LA, and the kids were terrified to even be in the car. this are some experiences
- San Mateo, CA, USA
my car went from 50 mph to nothing. lost power. coasted to the side of the road barely avoiding traffic. dark road, sheriff had to sit behind car so I was not rear ended in pitch dark had to be towed to the dealer. one week later dealer uncertain. likely complete engine failure maybe fuel valve less than one year old. 11,000 miles
- Englewood, CO, USA
While driving approximately 40 mph the engine just shut off and the car stopped without warning on an extremely busy road. I could not turn the car back on at all and had to have someone help me push the Bronco to the side of the road. My Bronco had only about 3,500-4,000 miles on it and is less than a year old. About 5 months earlier I did hear a strange and very faint tapping noise from the engine right around the wheel base when I drove under 35 mph. About a week or two after I noticed this noise, it then went away. When I was at the Ford dealership getting an additional key programmed for my Bronco, I asked if they had heard of such an issue or if they thought it was something they should look into. They thought it was just a new car working out new car sounds.
- Tampa, FL, USA
I was driving about 65mph on a bridge when my engine completely shut down. I barely was able to coast to the end of the bridge and was almost struck by multiple vehicles. This is a new bronco with 3000 miles on it. I see they had problems with this in the 6 cylinder but I have the 4 cylinder and this happened. Also when u got to the side of the road every single warning light in the vehicle went off. There was no warning sign. No previous issue. It just happened out of the blue and I could have been killed because of this. My wife was in the vehicle with me and was terrified. Then it took 4 hrs to get a tow truck to get us using road side assistance. Now I'm out a brand new vehicle for God knows how long and have no transportation.
- Ontario, NY, USA
Engine failed and replaced under warranty.
- Brunswick, GA, USA
Very rough idle, rpm-€™s bounce and do not stay smooth at all. Have 10,000 miles, has run rough since purchase. Getting worse as we accumulate miles. Will be taking to dealer very soon. Not throwing a code or light yet, but obviously something is wrong.
- Mccallsburg , IA, USA
July 15, 2022 - lost power on I80 during heavy traffic. I had to pull to the side as I could not accelerate. Luckily it restarted and I was able to get home. I took it in for service at the dealership the next day (engine light did not come on until the next morning). I was told it was an issue with the catalytic converter and parts were on backorder but it was safe to drive until the part came in. 3 days ago, on Saturday July 30th, I was in my driveway getting to leave and my Bronco wouldn't start, it turned over briefly and then died. The engine made a loud 'knocking' noise and then complete silence. This was a Saturday so they couldn't schedule a tow until until Monday, its been at the dealership for 2 days and they are waiting to hear back from an engineer. I know it's covered under warranty but I think a recall should be issued before someone dies. I was driving about 60-65 mph when I lost acceleration. There was construction ahead but thankfully, it happened before an off ramp. If it hadn't happened in that spot, I wouldn't have had a shoulder to pull over to.
- Bourbonnais, IL, USA
On May 17th At 6,800 miles my motor randomly experienced catastrophic engine failure and has been at the Ford dealership since. The dealership has not told me anything on how or why this happened other than the motor needs to be replaced. The dealer received the new motor on June 22nd.
- Staten Island, NY, USA
The contact owns a 2021 Ford Bronco. The contact stated while driving approximately 45 MPH he heard a ticking sound coming from the engine and then a grinding sound before the vehicle stalled. The contact stated there was no warning light illuminated. The contact stated that after coming to a complete stop there were several unknown warning lights illuminated. The contact had the vehicle towed to a dealer. The dealer had not yet diagnosed or repaired the vehicle. The manufacturer had been informed of the failure. The failure mileage was 2,812.
- Reno, NV, USA
We were on vacation in Miami, Florida in February 2022 driving in stop and go traffic when our 2021 Ford Bronco with 2.7L Ecoboost engine suddenly shut down. The entire electrical system shut down and the emergency brake was applied. We were unable to start the vehicle with the ignition button or key fob. Traffic was backing up behind us and we couldn-€™t put our hazards on to let them know we were having vehicle trouble. A pedestrian tried assisting us with pushing the vehicle but due to the parking brake being applied it wouldn-€™t move. As a last ditch effort I decided to try to start the vehicle through the Ford Pass app. Thankfully, that worked and the vehicle started. We called a dealership in Miami to see if they could look at the vehicle before we traveled on to Key West. They were unable to get us in so we traveled to Key West. The Ford dealership in Key West was gracious enough to look over the vehicle and errors we received on the Ford Pass app. They did not find anything that would have caused the issue. We were just thankful we were on a side road in stop and go traffic when this happened rather than driving on the highway at 70 mph!
- Allendale , MI, USA
Multiple times the engine has failed to respond to the accelerator pedal when engaged from a cold stop. The delayed response has happened several times while attempting to merge into moving traffic so even a 1 second delay is both dangerous and scary from a driver perspective. The vehicle was taken in for service recently and no problems were identified after mechanic testing. However, I wonder if this problem is related to the ongoing investigation of defective valves in the 2.7L EcoBoost engine.
- Ridgefield, CT, USA
Engine locked up with 1,255 miles. Seemed to be running fine, then heard a noise and unit started to deselerate and started clicking. Was lucky enough to be on a local four lane road and coasted to a school zone pull off. Tried to restart and would not catch. Starter would stay engaged with foot taken off of brake. Had the unit towed to the dealership and the engine was replaced in about a months time. Hopefully this engine is good as it seems to accelerate better much better. My dealer did repair, but my concern is the value going forward. The Bronco is still valuable for resale, but that's having all original numbers and this one no longer does and it will of course show up on a Car Fax and I'm afraid my resale value will decrease for theses reasons.
- Sutherland, VA, USA
According the the service department at the Dealership, the valves on my vehicle's engine failed and caused a complete engine failure.
- Los Ranchos, NM, USA
About 1 hour into our trip the vehicle started to shutter while at highway speed, no warning lamps or notices were indicated when the shutter started and I assumed it was a road vibration. We came to a stop sign about 2-3 miles after the shutter was noticed and the vehicle stalled at the intersection and would not restart. At that point the check engine light, in dash notifications and Fordpass app notices indicated a serious mechanical malfunction. The vehicle needed to be put in neutral and pushed to the side of the road by me and my son to clear the intersection. Ford roadside assistance was contacted and a tow truck was dispatched to take the vehicle to the closest dealership. We sat at the side of the road for 2 hours waiting on the ford dispatched tow truck. The vehicle was towed to Ford of Clermonth. The Ford of Clermont, Florida service department ran diagnostics on the vehicle the next morning(12/06/21). The Ford service technician, following Ford's diagnostic directions, determined there was catastrophic engine failure and Ford immediately authorized an engine replacement. As per the attached service invoice the Ford Service technicians determined it was a valve failure that caused the engine failure.
- Roswell, GA, USA
- New York, NY, USA