10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #5

Apr 292023

Bronco

  • miles
I was out offroading in remote desert of Oregon for hours. I stopped with the engine on to hook up my air compressor to refill the air in them before returning to pavement. Truck idled until timeout time and started back up without problem. Drove less than a mile and bronco started sputtering while attempted in move forward. Completed my turn onto the highway and realized there was a problem. Had barely enough time to get to the shoulder where the vehicle wouldn't start again. Pulled negative battery cable to reset, no help. It was very clear there was fuel delivery issue. Tank was full when I started my adventure and was still over half full when the fuel pump/module died. Luckily I just got back into cellular range and was able to call for a tow. I was on a blind corner as well. There really wasn't much time to get the vehcile to safety thus this complaint. Ford replaced the fuel pump and module, with the same part numers. There has since been a part modification. There are others who have had thier fuel pumps fail.

- Boise, ID, USA

problem #4

Jul 082023

Bronco

  • miles
While sitting in the Bronco talking on the phone in a parking lot, it shuddered and then stopped. It could not be restarted. Had to have it towed to the dealership. Current diagnosis is that there is a faulty fuel pump.

- Houston, TX, USA

problem #3

Sep 172022

Bronco

  • miles
my car went from 50 mph to nothing. lost power. coasted to the side of the road barely avoiding traffic. dark road, sheriff had to sit behind car so I was not rear ended in pitch dark had to be towed to the dealer. one week later dealer uncertain. likely complete engine failure maybe fuel valve less than one year old. 11,000 miles

- Englewood, CO, USA

problem #2

Apr 152022

Bronco

  • miles
Whilst traveling at highway speeds on the Jersey Turnpike, black smoke suddenly started emanating from the rear of the vehicle. All power was suddenly lost from the vehicle, with the accelerator pedal being nonfunctional. I was able, even though the vehicle was starting to fill with smoke and leave a trail of smoke behind, navigate across the lanes to the hard shoulder. The engine had of course ceased to run. At this time I exited the vehicle to assess the situation. Upon finding no obvious defects and the smoke having cleared, I reentered the vehicle, to see what the engine would do when the key was turned. The engine would not turn over, with only items running off of battery power. Basically the car was dead. At this time I called a AAA for a tow of the car. Unfortunately AAA can't tow on the New Jersey Turnpike, so a local tow company had to be called, to transport the car to a local exit. After the car was deposited in a car park close by, I then reached out to AAA to transport the car to my local Ford dealer. The Bronco was taken to Stamford Ford, in CT, where after inspection, we were told the car had suffered a "catastrophic failure". The vehicle took over one month before it was returned, as the whole engine had to be rebuilt.

- Greenwich, CT, USA

problem #1

Jun 092022

Bronco

  • miles
On June 9, 2022, while traveling on an Interstate Highway at about 80 mph, the engine sputtered and died without any warning light activation. The vehicle failure caused an extremely unsafe condition which caused me to navigate without power, in moderate traffic, from the #1 lane, across the #2 lane and onto the shoulder. The failure caused me to perform this high risk maneuver in front of an approaching big rig traveling in the #2 lane. The vehicle was towed to the nearest Ford dealership where an inspection determined the fuel pump had failed. The fuel pump was replaced but the dealership did not know if the replacement had been redesigned to prevent such catastrophic failures in the future. The loss of power was sudden and immediate without any prior warning messages and/or warning lamp activation.

- Pleasant Hill, CA, USA