9.7

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
719 miles

About These NHTSA Complaints:

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problem #4

Mar 022024

Bronco

  • miles
I live in Northern California and we have snow. I was driving after dark about 6:30PM and it was snowing. [XXX]. I was on the freeway to head to a high school performance and picking up passengers. I was on the road about 15 minutes and I was suddenly unable to see the road, it was dark and I thought my lights went off. I pulled over, with 3 passengers to find that my headlights were covered in snow and the light was not illuminating the road. I removed the snow and was able to exit at the next offramp about a half mile ahead. I stayed on the side roads that were a bit more protected by large pine trees. I was able to make it to safely, but I was at risk, with my passengers and other vehicles on the road. Thankfully, I was able to move my car later that night to get it home when it stopped snowing. I then called Ford in Auburn the next day and they said they were not aware of this issue but would see me and made an appointment. I then looked online and found many people complaining about this on many vehicles. It stems from the fact that LED lights do not emit heat. The heat is what keeps the snow from accumulating in the first place. The lights continue to be on, but you are only able to see a small glow under the snow until there is enough snow they are not seen at all. I was at the service department today at Auburn Ford that they looked at the vehicle and then looked online and can see other people with the same issue. Ford has not addressed this issue. They suggested I try Rain X or other non stick product. They said I can call ford and place a complaint and I did that today. Case #[XXX] I was then informed that I need to make a claim with the NHTSA to have this claim reviewed. I was absolutely terrified when the road went dark and I was not able to see and I could not be seen by other cars. THIS IS A SAFETY ISSUE!! There were no warning lamps or messages, no other symptoms or failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Grass Valley, Ca, CA, USA

problem #3

Jan 102022

Bronco

  • 700 miles
The contact owns a 2022 Ford Bronco. The contact stated while driving in inclement snowy weather, snow became stuck to the front headlights. Due to the failure, visibility was obstructed while driving at night. The contact frequently pulled over and manually cleared the headlights of snow to resume driving with greater visibility. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 700.

- Sagle, ID, USA

problem #2

Mar 012022

Bronco

  • miles
like NHTSA ID number 11490060 the headlights on my 2022 Bronco will randomly come on and go off when the vehicle is parked. When checking the position of the headlight switch it is not at any illuminated position (un-commanded). This problem has caused the vehicle battery to drain charge. The low battery shuts down the auto stop/start feature. The dealer service department is unaware of the headlight problem. They replaced the battery under the 3 year warranty. All Ford and the service departments have to do is Google "2022 Ford Bronco headlight problem". This is an ongoing problem.

- Alamogordo, NM, USA

problem #1

Aug 062022

Bronco

  • 2,177 miles
The contact owns a 2022 Ford Bronco. The contact stated while the vehicle was parked and not driven for more than 30 minutes, the headlights turned on independently. The contact stated that the failure had been intermittent however, the frequency of the failure had increased. The contact stated that the headlights warning light was illuminated. The contact stated that the four-position headlight dial could be rotated beyond the point where the markers on the dial indicated the level of lighting. The contact had not taken the vehicle to a local dealer. The vehicle had not been diagnosed and had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA ID Number: 10214159 (Exterior Lighting). The failure mileage was 2,177.

- Sevierville, TN, USA