9.3
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 1,418 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Lane keeping assistance not updated to match roads and ran me off highway.
- Austin, TX, USA
Driving at 65 mph on an interstate highway the infotainment console suddenly shut down and then the entire vehicle lost acceleration and came to quick slow crawl. There was NO braking, accelerating or changing 2wd/4wd modes before this happened. This posed a safety hazard to driver behind me as I did not have time to apply the brake pedal, not sure if the brake lights would have worked anyways in afterthought. There were NO warning lamps, messages or any other symptoms of the problem prior to failure. It just instantly happened. The vehicle was driven with the slow crawl off the interstate to the nearest parking lot. The dealer was notified by phone immediately with no remediation. The vehicle was shut down completely and restarted after a few minutes. The infotainment console slowly turned on. This is the second time this has happened. The vehicle has been to the dealer's service center for both incidents. The dealer stated the 1st time it may be a bad battery but not sure. The 2nd time they did not see any error codes on their reader, and they left it at that. They could not replicate the safety hazard. The vehicle has not been inspected by the manufacturer, police or insurance representative. The vehicle is available for inspection upon request.
- Fitchburg, MA, USA
On Monday Jan 27 2025 i took my 2024 ford bronco in for routine maintenance and check up. Upon completion of these services my 2024 ford bronco was in terrific condition. Everything came back great they even coded it and it was good. By Wednesday [XXX] at [XXX] there was an issue with the Bronco it wouldn't detect the key fob it said no key detected on the dashboard. So I got my second key Fob and it also wasn't detected so then went to get new batteries for the key fob the car was not drivable at that time switched batteries twice still no detection. Called service at Rivertown ford to get assistance service person came to us because there was nowhere we could find the emergency fail safe that all the bronco of this year has since it's a push start button to start car. He did find the fail safe in the center console under the carpet and able to start car from there. Gary the service person told me it safe to drive back to rivertown service so they can find out what going on. Once in the service it was stated that it is radio transimission control module radio frequency failure. That it was ok to drive till they got part in. Didn't get half way home when a warning light came on that the tire pressure sensor failed so I took Bronco back immediately agian Gary service person told me it was safe to drive till they get the part ordered and in to service the Bronco. I called Ford corporation reported this issue with them Tei is the agent i spoke to from ford Corp. Case number is [XXX]. My concern is i have had plenty of vehicles in my lifetime and these services and mechanics tell you anything at times to justify the means a new car. I need to know it's safe to drive and if there is issues someone gonna pay attention take it seriously and fix it. There was no warning that fob was bad other than the no key detected and then later tire pressure sensor failure did come on. If this car is unsafe to drive or more of internal electric issue is coming address it INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI
- Hamilton, GA, USA
The contact owns a 2024 Ford Bronco. The contact stated that after parking and turning off the vehicle, the "Steering Assist Fault, Service Required" message was displayed. The message disappeared after restarting the vehicle. The vehicle was taken to the dealer, but the dealer was unable to duplicate the failure. The failure recurred while pressing the Auto Start/Stop button without depressing the brake pedal. The engine revved abnormally loud while the vehicle was parked. The messages "Steering Assist Fault, Service Required", "Pre-Collision Assist Not Available, " and "Service Advancetrac" were displayed. The ABS and battery warning lights were illuminated. The engine then inadvertently turned off, and the radio switched on and off. Roadside Assistance arrived on the scene and the contact stated that when the tow truck driver started the vehicle, the messages and warning lights were no longer illuminated or displayed. The vehicle was towed back to the dealer, but the dealer was unable to duplicate the failure for the second time. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 9,929.
- Byhalia, MS, USA
I have the following problems. 1. The lane keep sometimes jerks the wheel out of my hand while going around a corner. One time it made me drive off in a ditch. 2. The windows get stuck and won't completely role up. My car sometimes smells like plastic is burning 3. When i have the heat just on my feat it blows out of the defrost and not on my feet. I don't have defrost on just feet only
- Jefferson City, MO, USA
Since I purchased my vehicle I noticed that the left blinker would turn on sometimes when I put my right blinker on and made a right turn. Usually when you use your right blinker and make a right hand turn, as soon as your vehicle straightens out the blinker should then go off. Instead, this triggers the left blinker to turn on by itself. I am very concerned for my safety and my children's safety as others my think I am turning and I am not. I actually just got off the phone with the department and also got your email address, and will also email my concerns as well. This has been "attempted" to be fixed by Ford, and has been unsucessful. They currently do not have a "fix" for this safety problem. I purchased the bronco in july 2024 and has 10k miles on it.
- Phillipsburg, NJ, USA
- Austin, TX, USA