While slowly backing into our home garage, the vehicle accelerated brakes were not working and smashed into the side of the house, put the car in drive to move it. It accelerated forward over correcting and drove into our power box and came to a halt. No brakes were working and the wheels/steering locked up.

- Windermere, FL, USA

Accident Statement -?" Instrument Panel Cluster Failure & Collision While driving my 2025 Ford Outerbanks, the Instrument Panel Cluster (IPC) screen suddenly went completely black without warning. At the time of the malfunction, I was attempting to merge into traffic on my left with my left turn signal activated. Simultaneously, an 18-wheeler in the lane beside me was merging to his right. The sudden loss of my IPC screen meant I could not see my speedometer, warning indicators, safety messages, or any visibility cues needed to safely judge traffic speed and spacing. This created an immediate hazardous situation and made it extremely difficult to manage both my own speed and the surrounding traffic patterns. As I recognized the danger, I attempted to brake and avoid a collision. During this moment, my steering wheel began to shake slightly-?"possibly due to the lane-keeping or lane-safety system responding. Despite my efforts to correct and avoid impact, the 18-wheeler collided with my vehicle. At the time of the crash, I had no visibility of any dashboard warnings, alerts, vehicle speed, or safety notifications due to the IPC failure. My insurance representative has inspected my vehicle and deemed it a total loss.

- Nashville, TN, USA

The display panel for the speedometer and gas would not work or display anything.

- Dundalk , MD, USA

I was driving the vehicle on high mountain pass roads in Colorado. Anytime I would approach approximately 11,400 feet of elevation. The vehicle would instantly lose all power with no warning lights of any kind. All gauges were in the normal operating range. Vehicle would barely move 2 mph. Created a very unsafe condition on narrow steep dirt roads in the mountains. As soon as I turned around and descended approximately 100 feet in elevation the power came back instantly and vehicle operated normally. This happened on three occasions. The roads we were on were narrow, off-road vehicle mountain roads, and it created an extremely dangerous situation. I contacted Ford and they have not heard of this issue and there are no recalls associated with it. I spoke to a Ford bronco ambassador, who was also on the trail system with a lot of other off-road vehicles, including Broncos and they had never heard of this happening. This vehicle is Six months old. Ford says there are no codes set on my computer and since they cannot duplicate this where I live in Phoenix because there are no roads high enough I don-??t know where to turn.

- Mesa, AZ, USA