10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 5,671 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at an undisclosed speed and attempting to slow the vehicle, the vehicle failed to slow as intended. The contact also stated that the brake pedal was firm, requiring more distance than usual for the vehicle to come to a complete stop. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the front and rear brake pads had abnormal wear, causing damage to the rear rotors. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 60,000.
- Elk Grove, CA, USA
The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and there was a grinding sound coming from the vehicle. The vehicle was taken to the dealer where it was diagnosed that the brake pads needed to be replaced. The vehicle was repaired however, the failure recurred. The contact stated that upon inspecting the vehicle, he noticed that the front driver-??s and passenger-??s side tires displayed black dust around the tire tread. The contact then stated that the VIN was previously included in NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic). The vehicle was taken to the dealer where the front brake pads were replaced and the disc brake rotor however, the failure recurred. The contact then referenced TSB 22-2326. The manufacturer was notified of the failure and the contact was advised to contact the NHTSA Hotline. The failure mileage was approximately 20,000.
- Peoria, IL, USA
The contact owns a 2021 Ford Bronco Sport. The contact stated that while shifted into reverse, the brake pedal was depressed, and the contact heard a loud abnormal sound coming from the brakes. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the brake pads needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the rear brake pad issue was a known issue, but no assistance was provided. The contact was transferred to the NHTSA Hotline. The failure mileage was approximately 10,000.
- Honolulu, HI, USA
The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at an undisclosed speed, the brakes made an abnormal sound while the brake pedal was depressed. No warning light was illuminated. Additionally, the vehicle failed to stop immediately while the brake pedal was depressed. The vehicle was taken to the dealer; however, no failure was found. The vehicle was not repaired. The contact stated that he test-drove two other 2023 Ford Bronco Sports at the dealer, which also made abnormal sounds while the brake pedal was depressed. The manufacturer was made aware of the failure. The failure mileage was approximately 10.
- Katy, TX, USA
The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic), 22V191000 (Engine and Engine Cooling) and 22V859000 (Fuel System, Gasoline) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Hendersonville, TN, USA
The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Katy, TX, USA
The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic) however the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Jacksonville, AR, USA
The contact owns a 2021 Ford Bronco Sport. The contact stated that there was an abnormal squealing sound coming from the vehicle while in reverse(R). There was no warning light illuminated. The contact had taken the vehicle to a dealer where she was informed that her vehicle was not included in NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic). The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 20,000.
- Elkhorn, WI, USA
The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic). The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The vehicle was taken to the dealer, and the dealer informed the contact that the brake pads needed more wear and tear before they could perform the recall repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
- Buena Park, CA, USA
The contact owns a 2021 Ford Bronco Sport. The contact received recalls notifications for NHTSA Campaign Numbers: 21V922000 (Service Brakes, Hydraulics) and 22V191000 (Engine and Engine Cooling). However, the parts to do the recalls repairs were not yet available. An unknown local dealer was contacted and confirmed that the parts for both recalls repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for recalls repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Germantown, MD, USA
The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
- Vista, CA, USA
The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal metal-on-metal sound. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
- San Fernando, CA, USA
The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic) however, the dealer informed the contact that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and referred the contact to the dealer. The contact had not experienced a failure. Parts distribution disconnect.
- Reno, NV, USA
The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and referred the contact to the dealer. The contact had not experienced a failure. Parts distribution disconnect.
- Reno, NV, USA
The contact owns a 2021 Ford Bronco Sport. The contact stated that while reversing the vehicle at 3 MPH, there was an abnormally loud sound coming from the vehicle while the brakes were engaged. The vehicle was taken to the dealer. The dealer inspected the brakes but could not duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA. The failure mileage was approximately 900.
- Groton, NY, USA
The contact owns a 2021 Ford Bronco Sport. The contact received a recall notification for NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic) however, the dealer informed the contact that the part to do the recall repair was not yet available. The contact stated that the brake pedal would make abnormal squeaking sounds while driving. There were no warning lights illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 4,200. VIN tool confirms parts not available.
- Dallas, TX, USA
The contact owns a 2021 Ford Bronco Sport. The contact stated that the rear brake was making abnormal squealing sounds while reversing. There were no warning lights illuminated. The vehicle was taken to the dealer who took the rear brake apart and diagnosed that no issues were found. The contact stated that the failure had been reoccurring increasingly and the vehicle was taken back to the dealer approximately 4 to 5 times. The dealer informed the contact that they would not repair the vehicle under NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic) because the VIN was not included in the recall. The contact notified the manufacturer of the failure, but the manufacturer did not provide any assistance. A case was opened. The contact followed up with the manufacturer and inquired about a buyback and the manufacturer instead referred the contact to NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 1,200.
- Havre, MT, USA
The contact owns a 2021 Ford Bronco Sport. The contact stated that while pulling into her driveway, the brake warning light illuminated and remained on after she had parked the vehicle. The contact stated that the brake warning light illuminated whenever she would start the vehicle. The contact became aware that the vehicle was included in NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic) however, the dealer informed the contact that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact notified the manufacturer of the failure and inquired whether she could trade-in the vehicle, but the manufacturer did not provide any assistance. The vehicle was not repaired. The failure mileage was approximately 5,025. VIN tool confirms parts not available.
- Evansville, IN, USA
The contact owns a 2021 Ford Bronco Sport. The contact received a recall notification for NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Fort Worth, TX, USA
- Little Egg Harbor Township, NJ, USA