The contact owns a 2021 Ford Bronco Sport. The contact stated that after refueling the vehicle, the vehicle failed to start up, with the check engine warning light illuminated. The vehicle was taken to the dealer where the fuel injector was replaced under warranty. The contact then stated that while driving at various speeds, the vehicle jolted forward upon depression of the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the dealer where the contact was informed that the transmission, catalytic converter, and water pump needed to be replaced. The manufacturer was notified of the failure but offered no assistance. The vehicle had not been repaired. The failure mileage was approximately 55,000.

- Bow, NH, USA

In 2021 i purchased a brand new Bronco Sport Big Bend with the hopes that it will last as long as the previous Bronco models. Unfortunately, 3 years later i took the vehicle to a Ford dealership, and to my surprise the transmission needs to be replaced. Being a vehicle that is regularly driven by my pregnant wife is an issue that Ford needs to be accountable for. There were no engine lights on, the only warning was a noise i noticed when driving the vehicle myself in the highway. I understand that transmission failed throughout the course of the years, but to a 3 year old Ford Bronco Sport is just ridiculous and not safe at all. The vehicle is currently at the dealership, Ford has agreed to pay 5k towards the replacement but i still have to come up with more than 7k to get it fix. If i knew i would be having Transmission issues so early in the life of the vehicle, i wouldn't have purchased a new car in the first place. This is definitely a safety hazard and i am sure this is not the only Bronco Sport with a torque converter being faulty, causing the transmission to slip.

- Matthews, NC, USA

I was exiting a store parking lot when my vehicle died and I lost the steering, hazard lights, ability to put it in neutral. It wouldn-??t start, but the radio and air conditioning still was on. When I attempted to start everything would blink.

- Little Rock, AR, USA

On 1/23/24, car was serviced for an electrical fault with the fuel pump control module which was confirmed via a vehicle alert. On 6/12/24, car was serviced for a software update recall. (I believe this was in relation to the fuel injector issue.) On 7/4/24, the car would not start but kept clicking trying to start. White smoke started coming out from under the hood. Panicked, we called the fire department and my niece's husband disconnected the battery so that the car would quit trying to start in an effort to mitigate a full fire. We could smell burning and fuel. The fire department even confirmed something smelled like it had burned but there was no active fire, so they told us to leave the battery disconnected and have it towed. I had the car towed to the dealership for $249. (Of which Ford only reimbursed me $140) My car sat for 2 weeks before Ford service confirmed the fuel injectors needed to be replaced as part of the 22N18 recall, but also said the battery was bad. Prior to this incident, I had 0 issues other than the issue in January. I had no notifications of battery issues in my app, no dimming of lights, etc. I had to pay over $300 to replace the battery so Ford could do "further testing" since I was a month out of the 36 month warranty. I picked up my car on 7/26/24 and when I started it in the bay, I smelled burning and even asked a different employee who confirmed he smelled it, and we were told by the manager that it was "old fuel burning off." He assured me the car was fine. I noticed my car being slow to start and having an odd issue whenever I turned, like a rubbing sound and it still had a burning smell even though I had to pay Ford to replace the cabin air filter. This was all new. Then, 8/18/24, my car again would not start, all the electrical lit up and the brakes were locked up. My car started smoking again under the hood as it kept trying to start. We could hear sounds like it was trying to start. Again, car is being towed to Ford.

- Cincinnati, OH, USA

While driving on the highway at 65 mph the vehicle completely shut off. All electrical components stopped working as well. After the recall was -??fixed-?? it still randomly will not turn on. This car is a horrifying death trap and should be recalled completely, this is incredibly unacceptable for use and terrifying to drive. I was lucky there were no other cars around me at the time.

- Philadelphia, PA, USA

I recently had the recalls addressed (despite having any issues with the vehicle). Days later, I noticed my vehicle would occasionally not detect my key fob. Changed battery without resolution. On 6/27/24, I was driving in rush hour traffic, and stopped with the red light. When the light turned green, I went to drive, and the car shut itself down. Everything shut down. Couldn't even turn on my hazards. While waiting for a tow truck, I received a tip to use the key fob to push the start button, and that actually worked. I took it to Ford, and they returned it 12 days later with updated modules (they stated they couldn't diagnose the issue which is fascinating to me considering the nature of the recalls and all the information I am able to find online). 10 days after having it back, the vehicle hesitated to start and displayed a 4wd fault error. Contacted Ford immediately. The next morning, I started the car and the errors were gone, but I still wanted to get it checked out, so headed towards Ford. Stopped for gas on my way, but after filling up the tank, my car wouldn't start again. This time far worse than the first time, as something under the hood starting making a clanking noise, and smoke started coming out from under the hood, and smelled like electrical fire. The noise continued to get louder, and the smoke more violent. Finally cut the battery cable since the car was smoking, at the gas pump, on a busy Saturday, minutes before noon. Very scary situation, especially with kids in the car. We are OK. We are safe. But holy crap!

- Sarasota, FL, USA

My 2021 Ford Bronco Sport has had its water pump replaced twice. Most recently, in April 2024. In June of 2024, that water pump also failed. My Ford dealer then discovered "catastrophic" damage to the turbo and engine, including a possible cracked engine as the result of the vehicle overheating because of the lack of coolant circulation. This obvious defect in the Ford water pump resulted in a serious safety risk and potential for the engine to completely overheat and catch fire, threatening the occupants inside.

- Yorktown Heights, NY, USA

June 2024, I received mail for safety recall notice re: 24S24/NHTSA 24V267. July 16, 2024, went to ford to have it fixed. Ford said everything works good. [XXX] @1450, Me and my son [XXX] old) drove to freeway in [XXX] and my car just suddenly stopped. No electrical power at all. Even the hazard lights doesnt work. Need to call 911 for safety. I was in the middle of the freeway for about 15 mins. Speed limit in the freeway is 65 miles/hr. I was so scared because I have my son with me and anytime somebody might hit our car. I had to call towing and sent to the livermore ford dealership. (Thats where i bought my car). My bronco sport will be paid off this november 2024, now im scared driving in the freeway especially i drove 40 miles one way, going to my work. What if it will happen again" Especially if it happens at night time" I work 7pm-7am. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Hayward, CA, USA

Previous NHTSA ID Number. 11596944. Recall fix was run earlier this month. Car died at stoplight two days ago. Fix run again at dealership. Car died at red light again today. Was able to put car in park. Tried to restart. Multiple flashing warnings. Was able to get hazards on this time. Had car towed back to dealer. They are calling Ford. Second time this happened at busy intersection. This time at interstate on ramp. Bus driver attempting to turn got out of bud and offered to push the car but we could not get it in neutral. Tow driver had towed in a bronco sport right before us with the same issue. Someone is going to be seriously injured. Service guy showed me record of previous error messages. There were about twenty. I have a video of the screens flashing today.

- New Orleans , LA, USA

In March 0f 2024, while traveling down the highway at 65 mph, vehicle lost power suddenly, engine shut off, and loss of power steering with no warning, no check engine lights, no change in temperature to motor. Vehicle was towed to dealership in which they advised the engine was locked up and later determined the turbo had failed, likely leading to the engine failure. The 2021 Ford Bronco Sport only had 30,000 miles so it is apparent this motor and or turbo has some type of fault. Dealership did not cover under warranty as vehicle had branded title from front bumper damage that did not effect the engine.

- Blanchard, OK, USA

Vehicle experienced complete shut down in the middle of the road while stopped at an intersection. Could not turn on hazard lights or put the car in neutral to move out of traffic. Car made a loud thumping noise when I attempted to restart. Vehicle was towed to dealership where I was initially told the battery just needed to be charged and it was ready to pick up. When I went to the dealership to retrieve my vehicle, it would not start and had the same error messages on screen and made the same loud thumping noise. Vehicle is currently still at the dealership and no answer as to when it will be fixed or what the issue is. Today is day 5 without my vehicle.

- Saint Francis, WI, USA

I bought my Bronco back in January this year (2024) and everything worked great. Then fast forward the end of May (2024) and my car when I got in it and crunk it up told me my MyKey had been activated. I said what is a MyKey never heard of it before in my life. I did some Google searches and tried to figure out. Once I figured it and couldn't get it off of there myself I took it to a Ford dealership. They told me the MyKey had to have the admin key and they would have to cut one etc and then the labor all together would be 400 dollars. I was floored how did this even happen" Who put the MyKey on here" It restricts the speed which you can go, only allows the radio so high, and you have to be buckled for the radio to play its crazy. So I call the dealership which I bought it from, Hendrick, my car was used and had about 39k miles on it. They don't know about MyKey either they sell used cars, but their main cars are Chrysler, Dodge, Jeep Ram. The used car guy said he would pay 200 for the key but not the labor that we had our car long enough it was time we took responsibility for it. Fast forward I reach out to Ford. The lady at Ford who said she was just a media specialist says oh just pay the money and keep the receipt. That if Ford does a recall in the future you will be reimbursed. I told her that this response was unsatisfactory as it creates a safety issue. I told her I was taking the car to Ford for recalls that needed to be fixed the next week and I would asked them how it got set. She didn't know how it got set either. The previous Ford dealership said he didn't know and that it could have been the previous owner but he couldn't confirm. So I went to the Ford dealership in Auburn this time to have the recall fixed and the lady at thr service center said yes the MyKey is only activated off the Ford app. My wife nor myself had the Ford app at the time this started which means the previous owner still had access to my key and set these limits. Google show more

- Alexander City, AL, USA

On May 25, 2024 at about 12:30 am, The vehicle suffered a classic recall 24V267000 unexpected and sudden complete loss of engine and electrical power in traffic, going into default park setting with parking brake. The vehicle could not be pushed out of traffic on a busy expressway feeder road at night. Police had to be dispatched to warn oncoming traffic of the stalled vehicle with intermittently working hazard lights. The vehicle had to be towed. Sames Ford McAllen preformed the recall reprogramming on May 31 and released to vehicle. On the first trip AFTER the BCM and PCM recall protocol had been performed the vehicle suffered the exact same failure in traffic on a busy street. The vehicle again was towed to Sames Ford, where it remains today. The recall protocol failed to remedy to serious and dangerous defect.

- Edinburg, TX, USA

The contact owns a 2021 Ford Bronco Sport. The contact stated while in reverse(R), there was an abnormally loud sound coming from the rear of the vehicle. The vehicle was taken to the local dealer on several occasions. The contact stated that unknown repairs were performed on the vehicle, but the vehicle was not repaired. The local dealer was unable to determine the cause of the failure. The contact stated that the vehicle remained unrepaired until further repair information was provided. The manufacturer was made aware of the failure. The failure mileage was approximately 9,000.

- West Islip, NY, USA

While idling stopped at a red light the engine suddenly shut down/stalled and the electrical system simultaneously went haywire. Specifically the dashboard alert system rapidly cycled through/flashed warning alerts for the forward collision system, then -??out of fuel-?? then a failure with the antilock brake system. At the same time the computer touch screen went black and indicated -??system restart.-?? The dash alerts kept cycling through the same alerts mentioned above and wouldn-??t stop. I tried three different times to restart the vehicle without success. Stranded on a busy roadway, two different vehicles behind us had to take evasive action to avoid hitting us from the rear. The vehicle was towed to the dealer, who has called back to say the engine starts fine now. They will conduct further diagnosis.

- Germantown, TN, USA

I was driving and the car turned off while driving without warning. Luckily I was not in an area of high traffic but if I had been then it would have caused a serious crash. Car would not start again even after being jumped. Had to have towed. Ford told me there were no recalls related to this incident when I called customer service today only to find online other owners have had serious issues similar to this as well.

- New Orleans, LA, USA

Bronco was sitting at a red light and lost all power with no warning. All electrical went down including hazard lights. The bronco would not start back and to to be towed.

- Erwin, TN, USA

The contact owns a 2021 Ford Bronco Sport. The contact stated while driving approximately 10 MPH, the vehicle started losing motive power. No warning light was illuminated. The contact engaged the electric parking brake to move the vehicle to the side of the road. A mechanic was contacted and was able to restart the vehicle. The dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 41,000. The VIN was not available.

- Wendell, NC, USA

The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at approximately 45 MPH, the vehicle lost motive power with a charging system warning light illuminated. The contact attempted to park the vehicle and the vehicle was turned off. When the contact attempted to restart the vehicle, the vehicle failed to restart. The vehicle was in a parking lot and was going to be towed to an impound lot. The dealer was not contacted, and the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 95,000.

- Baltimore, MD, USA

The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at various speeds, the vehicle lost motive power and failed to accelerate as needed. The contact stated that the check engine and low engine oil pressure warning lights were illuminated. The vehicle was taken to a local dealer who could not find a cause for the failure. The vehicle was not repaired. The manufacturer was made aware of the failure; however, the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 79,000.

- Louisville, KY, USA