The contact owns a 2021 Ford Bronco Sport. The contact while her husband was driving 15 MPH, while depressing the accelerator the contact heard a popping noise coming from the engine. The contact mention her husband able to pull into a parking lot while waiting for tow assistance after seeing white smoke coming from the engine. a dealer was contacted. The vehicle was taken to the dealer to where was diagnosed that the engine failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified on the failure, and they are working to decide how much they will give for the repair. The approximate failure mileage was 90,000.

- Covington, VA, USA

My car is only 4 years old and is now in need of a brand new transmission. The power train lights are on, the emissions lights stay on, it shuts off after getting gas and won-??t restart. I-??ve been to the Ford dealer to fix -??recalls-?? and was told there was no fix for it yet and that the noises I was hearing and the problems I was having was all fine and that there should be no long term issues with my car. Now, a few months later my car is back at the dealership in need of a whole new transmission. I am so sick of the issues and constant battles with this car and being told it-??s fine and to wait for a call for the update to be ready. I am now out of a vehicle and I haven-??t even owned it a year yet.

- Charleston, WV, USA

Since I have bought this used vehicle in September 2024, it has been shutting off completely with having to restart the engine. There was a recall for the battery in January 2025 that was finally approved to be replaced maybe in May or so. Battery was replaced but it keeps shutting off. I just took it in July 7 for the fuel pump to be replaced as they said that was the final cause. I drove it home the same day when it was finished and it has been shutting off still. It has shut off while I have been at the light, in reverse and as well as putting my vehicle into reverse by itself which could cause an accident. This situation has since be unresolved. I have taken it to the ford dealership with them many times with them saying there is nothing wrong with it.

- Cape Coral, FL, USA

Vehicle: 2021 Ford Bronco VIN: [XXX] Mileage: Approximately 88,000 miles Complaint: I am reporting major safety and drivability concerns with my 2021 Ford Bronco, which is currently undrivable and in the shop at Ron DuPrat Ford in Dixon, California. Despite experiencing issues nearly identical to those covered under existing recalls, my vehicle-??s VIN is not currently included. While driving on the freeway, the vehicle suddenly malfunctioned. Without warning, it dropped into first gear at high speed, causing a rapid and unexpected deceleration. This could have easily resulted in a serious accident or even death -?" not only for my family but for others on the road. This is a major safety issue. After pulling off the road, the vehicle would no longer go into reverse and became completely undrivable. I also received multiple dashboard alerts, including: -??An electrical fault has occurred with the transmission fluid pressure sensor circuit and its associated wiring.-?? -??Powertrain Malfunction / Reduced Power-?? -??A Powertrain or All Wheel Drive (AWD)/Four Wheel Drive (4WD) fault has been detected.-?? This is our main family vehicle, used daily for commuting and travel. I am still making payments on it, and the fact that it has become unsafe and unusable at this mileage is unacceptable. If this vehicle was not built for long-term use or daily driving, that should be clearly stated not discovered through dangerous failures like this. I no longer feel safe transporting my children in this car. I strongly urge the NHTSA to investigate whether the current recall coverage should be expanded to include additional VINs like mine. This appears to be a serious safety defect that poses a risk to drivers and passengers and requires immediate attention. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Dixon , CA, USA

The contact owns a 2021 Ford Bronco Sport. The contact stated that while operating the vehicle, the instrument panel malfunctioned, with the message "Pull Over and Restart the Engine" displayed. The battery was replaced, and failure was resolved. Additionally, the contact stated while driving at an undisclosed speed, the vehicle suddenly lost motive power and stalled. The vehicle was towed to the local dealer who diagnosed that the engine was faulty and needed to be replaced. The engine was replaced, and the vehicle was repaired. The contact stated that later while driving at various speeds, the vehicle started jerking while changing gear. The vehicle was towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The transmission was replaced, and the vehicle was repaired. The contact stated that the vehicle later experienced a failure while attempting to accelerate, with the check engine warning light illuminated. The vehicle was driven to the local dealer who diagnosed that the catalytic converter was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 5,000. The VIN was unavailable.

- Citrus Heights, CA, USA

I have attached a letter that I mailed to Ford Consumer Affairs detailing the issues with this vehicle and asking them to repair the transmission. I received a response letter from them yesterday denying my claim. I am seeking advice on how I can proceed with Ford, if at all, to try to get them to fix this issue that was clearly caused by multiple recalls. I am not the only consumer reporting the exact same problem with this vehicle. Thank You, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Kingwood, TX, USA

I took my 21 Bronco Sport Big Bend in to have a different recall fixed and also have an oil change performed. I told the service technician that my coolant level was always low but I could not find any leaks under the vehicle. The service department called me and told me that there was coolant leaking into the cylinders of my engine and I needed the long block replaced. There was no indicator light for the low coolant or any type of engine light that would alert me of an issue. I eventually got a call that they had received parts for my engine replacement. The service technician told me that they are seeing a lot of Bronco Sports have this issue, but I never received a recall notice nor can I find an open recall online for this issue. I believe my family and I were put at risk due to this issue because of the potential for engine failure or damage.

- Washington, IA, USA

Husbands Ford Bronco sport has had a constant smell of exhaust that fills the interior of the vehicle since purchased. Dealer said there was a -??recall and fixed the problem-??. It only lasted 2 days until it began again. My husband gets lightheaded and dizzy while driving and has to stop and roll his windows down. He almost passed out while driving home with our children. Dealership says -??this is a common problem and Ford doesn-??t have enough parts at the moment to fix it and it will be around 2-3 months until they do.-?? Also, the car has suddenly stopped while driving or won-??t start back up. It has to sit for a day or so and then it will start. Tried replacing the battery and it didn-??t work. We-??ve had to leave it sitting in random parking lots several times.

- Winchester, KY, USA

The water pump has been replaced twice already and the water pump needs to be replaced again at 105,000 miles. This will be the fourth water pump this vehicle has. The originally came with, two replacements, and now the one that it needs because it is leaking like the previous three. The turbo charger failed and was burning oil. That was replaced. A month later it is back at the dealership being replaced again

- Toledo, OH, USA

My car has left me in the middle of the road twice in 2 weeks. I am scared and nervous can-??t understand what-??s going on, I am with my kids and no one to help. Every light comes on and off and it won-??t start, the first time my ex husband jumped it with his jumping cables and it came right back to life, but this second time, we jumped it for about 5 times and nothing. Towing truck came in the night the day after it happened and he jumped it and it started, drove my car really carefully back home and now I-??m scared to use my car because I-??m afraid it-??ll leave me in the middle of the highway or what-??s worse it can cause an accident and my kids inside. I couldn-??t even imagine how devastating that would be. Please help me to find a solution for this matter _ Sincerely, A mom with 3 kids driving to her job and kids sports every day and she needs a reliable car.

- Montpelier , VA, USA

The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power inadvertently. The contact was able to pull over to the shoulder of the roadway. The vehicle was able to restart and operated as needed. The contact stated that the failure had been recurring while driving. No warning light was illuminated. The vehicle was taken to the dealer, where the failure could not be duplicated. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 25V019000 (Electrical System); which included the VIN; however, the part to do the recall repair was not yet available. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 49,000.

- Whitewright, TX, USA

I was unaware of any previous recalls before I purchased my Bronco Sport used. There is an active recall that has no remedy for the battery. I am actively having issues with my fuel system. It was inspected more than once. Diagnostics returned zero issues 3 times and no warning lights. I insisted further inspection this time which revealed bad purge valve, charcoal canister full of fuel, coolant leak resulting in water pump replacement needed. No warning lights. No codes, active or stored. Due to the absence of codes, they will not replace my fuel injectors per customer satisfaction program 22N18. Was not ever informed that recalls 22S73, 22S21, and 21C31 were either inspected or completed on my vehicle as it was not ever disclosed to me and the Ford website only state "scheduled maintenance" was performed. I still cannot obtain documentation of those previous service records so that I may be informed on what could have led to the current issues I am having with this vehicle. I have 3 kids I drive around and do not feel safe putting them in it anymore due to official documents issued by Ford that state my car could either lose power in the middle of driving it, or catch on fire due to a cracked fuel injector.

- Forest Grove, OR, USA

My vehicle is 4 years old and have had 6 recalls ! this is not a safe vehicle and I want my money back.

- Santa Fe, NM, USA

Immediately after the driver started the car, many notifications popped up on the dashboard including: cross traffic system fault, service vehicle soon, full accessory power active, hill start assist not available, service AdvanceTrac, Engine Coolant Over Temperature, and Cross Traffic System Fault. The gauge showed fuel empty and other dashboard indicators were illuminated such as engine, battery, oil, seatbelt, airbag, faulty blindspot monitoring, and traction control. Driver took pictures of these notifications and indicators for documentation. Driver turned off the car and discovered recall # 25S02 for the vehicle. Owner recognized the notification explosion from similar experience on May 5, 2024 in reference to recall # 24V267000. In May 2024, the notification system showed all of the above alerts before the vehicle shut off and lost power. At this time, the vehicle was traveling at 60 mph on the interstate. Driver was fortunately able to exit and get to a parking lot before losing steering control. Vehicle would not restart, even with a jump. The vehicle was towed to dealer, however, dealer would not honor the issued recall as it was "not yet active". The dealer replaced the battery and alternator (deemed to caused by faulty battery included in recall) at expense to the driver. Driver was not reimbursed. The manufacturer was notified for May 2024 incident and again after February 4, 2025 incident. Vehicle was towed on 2/5/25 to dealer for service. Despite the active recall, there is "no current remedy" for the problem. Driver is expected to pay all costs (i.e., tow, service parts, rental car) to HOPEFULLY be reimbursed by the manufacturer once the recall solution is released. The fact that the same issue occurred with a second recall under a year is a huge inconvenience and safety risk. Current recall states, "vehicles in this recall were previously repaired under 24V-267 and will need to have the new remedy completed".

- North Charleston, SC, USA

Driver was driving on the interstate. The car flashed several electrical system failure issues and notified that the alternator no longer functioned and that the system would then pull from the battery. The battery light came on and then flashed several warnings along with sounds. Driver was luckily able to exit the interstate and make it to a parking lot off before vehicle lost all power. Once parked and turned off, the accessories like radio and dashboard screen and lights were still functioning. The car would not start until we jumped it. Afterwards the car would not switch gears and then again flashed the electric system was experiencing failure. This and along with some whirring sounds from under the hood (what I could hear from driver seat), gave me enough reason to stop trying altogether to avoid further issues. After turning the car off, the dashboard flashed errors saying that features like electric braking, lane assist, and others were not available. Car was towed to dealership. Owners notified Ford dealership of recall # 24V267000 for the vehicle on 5/5/24. Dealership said it was not yet active recall (although issued by Ford on 4/11/2024), refused to pay for new battery and alternator needed (caused by the defunct battery- part of the recall). Owner paid out of pocket and was not reimbursed for replacement parts covered by the recall. The vehicle shutting off abruptly while driving at a high speed could have caused injuries or deaths.

- North Charleston, SC, USA

I bought a 2021 Bronco Sport Brand new and ever since the car has been a problem. The rear axle wasn-??t getting enough lubricants so it was grinding and I didn-??t know what it was at the time but I took it to a Ford dealership and was told after spending 200$ on diagnostic testing that absolutely nothing was wrong with the vehicle. The vehicle kept doing the same thing grinding noises so I took it in again and got the same results now mind you this is way before my power train was up. The car felt so unstable and unsafe it got to the point where I had to just leave it at the dealership until Ford could help me with some financial assistance. While at the dealership Ford told the mechanic to check the transmission and upon checking the transmission the mechanic found a problem. The total of repairs came up to over 10k for a vehicle that doesn-??t even have 65k miles on it. I was sold a brand new lemon. This was my first new car purchase and it has literally been the worst experience in my life. The brakes were recalled the fuel injection system now the battery which I-??ve already spent 500$ on a new one last year has guess what? Been recalled as of 1/17/2025. So after thousands of dollars in rental car and Uber rides which I have yet to be reimbursed for my vehicle is still at the Ford dealership has been there for over 3 months out of 10k in repairs Ford offered to pay only 4,100. What a rip off buying this junk was. I really thought Ford would do the right thing and take care of its customers but I was wrong dead wrong. Biggest mistake of my like.

- Antioch, TN, USA

The evaporative emissions system failure involving the purge valve and vapor canister purge valve is a recurrent issue on this car and has been reported by hundreds if not thousand of bronco sport owners. All recall for 1.5L and I am sure the badlands have the same parks and is not included in the recall. less than 60,00o mile with a check engine light on. The safety issue that arises from this is that we are emitting more fuel vapors into the atmosphere. Please add recall to cover Badland if they contain same parks as 1.5L!!!! Also the windshield wiper pump did not work. I can not clean the windshield wen needing to see out of it. i have to pull over and clean at local gas station.

- Adairsville , GA, USA

This has been an ongoing issue since I purchased the vehicle in July 2024. It has become so bad that the vehicle is nearly un-driveable. FORD states it is a non-issue, non safety related and there is no know fix at this time. FORD has been buying vehicles back due to this "secret recall" but after numerous calls and visits to both dealers and the Ford customer care line, nothing is being done. And while FORD might state it is an "inconvenience", when driving on the highway and a cylinder just randomly shuts down, the vehicle loses power and backfires and vibrates it is a safety concern. I have been EXTREMELY patience and professional in all my dealings with FORD on this matter, yet they refuse to offer me any help or come to a resolution in my case.

- Sarasota, FL, USA

The car has now on three separate occasions lost power while driving. As I slow down coming to stop or reducing speed car will completely lose power and then struggle to restart. Both occasions were on busy roads. Additionally, when you put fuel in the car it does not turn on right away it smells like fuel is burning and fumes enter into the cabin. When you push start after fueling it struggles to turn car on to drive. There is full accessory power but no power to drive the car even when giving it gas. It requires multiple attempts at starting the vehicle and it will tremble and shake once it starts running and stutters as if about to shut off even when you start driving it. Today it powered down again while driving and we avoided and accident but it is becoming dangerous to drive the vehicle due to its unpredictable shutting down.

- Fort Lauderdale, FL, USA

The vehicle has been in the shop since day one with many many problems! The TURBO failed under warranty so they replaced it without doing proper procedures. A few months later the turbo failed again out of warranty but this time cracked the head causing damages I can not afford!! The vehicle is sitting at the dealership not fixed!! I want out of this lemon!!! I tried getting them to buy it back when I took it to the shop three different times due to break issues they could not fix but a Ford representative told me it "had too many miles" I work out of this vehicle and have not been able to work now for three months!! Note...after the first TURBO was replaced I told the dealership the vehicle was loosing antifreeze but all they did was pressure check the radiator. A few months later engine failure due to turbo failure!!

- Freeport , FL, USA