When trying to start the vehicle, it would not crank. Instead, all dash indicator lights, interior lights, and exterior lights began flashing. Numerous random error messages began flashing on the dashboard screen. Then a large plume of smoke began coming out from under the hood and there was an acrid burning smell. No flames were visible so the fire department would not respond when called and advised to have it towed. After much difficulty loading onto a tow truck (the parking brake would not disengage--dash indicated a parking brake fault as one of the many errors--so it had to be dragged onto the flatbed tow truck) the vehicle was towed to the local dealership in Dothan, AL. Per the dealership, there was an underhood fire involving the starter and battery. We are unable to inspect the damaged components. They stated they are unable to remedy the smoke smell that has permeated the vehicle despite the disabling lung conditions of one of our family members. We have tried numerous times over the last 9 months to get the dealership to perform service required by NHTSA Recall # 22V859, but they keep stating the parts are unavailable. They will not say whether this underhood fire is directly related to the recall already in effect.

- Webb, AL, USA

The contact owns a 2021 Ford Bronco Sport. The contact stated while at a stop light, the vehicle shut off with several unknown warning lights illuminated. The message "Service Collision Assist" and "System Powering Down" were displayed. After the engine cooled down, the contact was able to restart the vehicle. The vehicle was taken to the dealer who was unable to find a cause for the failure. The contact stated that the failure had reoccurred. The vehicle was not repaired. On another occasion while driving 15 MPH and slowing down, the vehicle lost motive power with several unknown warning lights illuminated. The contact attempted several times to restart the vehicle, but the vehicle would not restart. The contact was able to push the vehicle off the roadway and had the vehicle towed to the dealer. The vehicle was not diagnosed. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 30,000.

- Albuquerque, NM, USA

Transmission locked in park while attempting to move off of a traffic light. Brakes locked up, unable to start car. Was stuck in the middle lane on a busy street.

- Austin, TX, USA

I currently am at 14,000 miles on my2021 Bronco Sport. I have had no issues prior to what happened to me on August 9th. While I was at a light my car went completely black with no warning and I was not able to put on hazard lights or put it in neutral to get off the busy highway. I had to call 911 as cars were zipping up close to mine and I was only able to wave my arms to get them to see my car was unoccupied. I was screamed at, honked at all while frantic trying to explain to the 911 operator that I needed a deputy to come and put his lights on behind my car to prevent an accident. My car sat in the middle of the highway with no warning lights on until a tow truck arrived. We then found out there is a way to release the gear and put it into neutral so we could push it to the side of the road. The car was towed to the house where I then had to have another tow truck come get it and tow it to the dealership where i was already waiting for a part. (Differential) At this point it has now been 8 days and i have no updates on what actually happened to my car but in my discovery I have read that this is a more common occurrence than not. Just while waiting in the Enterprise waiting room, waiting for my rental I met a girl with the same exact issue. How many others is this happening to and when will Ford recall this model car before someone is killed? I want answers and want to make sure when they say my car is fixed that it truly is fixed. I am scared to death to drive it now that I even have purchased road flares so I am ready for the next break down, because I truly believe it will happen again.

- Key Largo, FL, USA

On 2 occasions, 7/30/23 and 8/13/23, my 2021 Bronco suddenly stopped working with no warning whatsoever. I had no way to put on any Emergency Flashers because there was no power. The same day as the first incident, the car was brought to my local Ford Dealer and they couldn't find any problem. When they inspected it the next morning, it started right up.I had been driving the car for 2 weeks and it happened while I was driving again on 8/13/23. It died the exact same way, with no warning and no way for me to alert other drivers around me. My vehicle is currently at the Ford Service Department and they are trying to find the problem.

- North Hollywood, CA, USA

The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at an undisclosed speed, the contact stopped at the stop light. When the light turned green, the contact depressed the accelerator pedal, and the vehicle lost motive power and stalled. There was no warning light illuminated. The vehicle was towed to the dealer; however, the vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000.

- Stratford, CT, USA

I was driving down a city street in Sacramento and the car just suddenly stopped- engine and everything was off. I could not get the car to turn back on. Emergency lights would not come on, it was if the entire electrical system was out. I was in the middle of the road, so needed to put hazards on to warn others and I could not. Cops came to place flares to warn other drivers after 35 minutes. No warning codes or anything to let me know what was happening. Having car towed. 10 minutes before tow truck arrived, vehicle started, so I was able to move it to a safer place. But the car was inoperable for about an hour and a half.

- Sacramento, CA, USA

Ford Bronco Sport completely stalled at a traffic intersection nearly causing an accident. All power was off, including lights, doors, and starter. Taking car to dealer on Monday, closed during the weekend.

- Homestead, FL, USA

While driving on the interstate at 65-70mph, my Bronco Sport lost all acceleration randomly. The engine would rev, but there was no acceleration. I had no indication of errors (no engine light, etc.) Before this happened, I was using the adaptive cruise control. I had to pull over and power cycle the vehicle to fix the issue. This was while traffic was busy with cars flying by me. I have not taken it to a dealership or had it diagnosed yet, but this shouldn't be something that happens anyways. Not only was this scary, it was a huge safety risk as it could have caused a wreck.

- Littleton, CO, USA

The contact owns a 2021 Ford Bronco Sport. The contact stated that while the vehicle was being serviced, the mechanic informed the contact that coolant was leaking from the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was 36,594.

- Katonah, NY, USA

The contact owns a 2021 Ford Bronco Sport. The contact stated that while approaching a stop light, the vehicle stalled. The contact pushed the vehicle off the roadway. There were no warning lights illuminated. The vehicle was towed to the local dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was contacted and referred him to the NHTSA Hotline and another dealer. The failure mileage was approximately 19,000.

- San Benito, TX, USA

This morning I was driving to work going approximately 45 mph and the engine in my 2021 Ford Bronco shut off/stalled. Thank GOD there was no one behind me at that time. The dash board lit up and a message appeared saying "put the car in park and restart the engine" There was nothing touched on the car... not the gear shift... nothing to cause the car to shut off. I will contact the Dealership asap but what also concerns me is that fact that I have been trying to get a separate issue resolved regarding a recall. The dealer ship is still trying to get the part to remedy the recall but I dont think the two issues are related.

- Warrington, PA, USA

Catastrophic engine failure

- San Antonio, TX, USA

2nd time in a month this car has shut off completely while in motion. Both times in an intersection. No power to even turn on hazards to let traffic know I was stuck. Finally gets some power and hazards are able to come on but they are faulty and glitch, do not stay consistently on. Ford had no answers for me a month ago and just sent me home.

- Rancho Cucamonga, CA, USA

While driving the vehicle the warning system activated and the entire car shut down. I was stranded in an intersection of a busy street during a heavy traffic period. I was unable to start the vehicle, use my hazards, or put the car in neutral to push it to a safe location.

- Brookshire, TX, USA

I had recall done a few months back regarding my breaks. Breaks always sound horrible when my vehicle is cold. When the recall was done they sound even worst. Ford parts are the worst. Im embarrassed every time I leave my driveway. Due to the loud noise. I took my car to marina Ford on October 2022 because the engine sounds horrible. It shakes. I feel like I will get stranded. The dealer tech told me they did not have anything available until January 2, 2023. Once January came they told me they did not provide rental cars. Im scared to drive my vehicle. I drive for a living with people with disabilities. We are put in danger every time I drive. I have several videos on how my engine trembles, I am putting myself and my consumers at risk. Please help me resolve my problem. Ford is not helping me since there family own dealers. I would appreaciate a response. Thanks

- Los Angeles, CA, USA

This car has had so many recalls on it and it does not stop. Gibbons Ford does not have windshield wiper clips; there is constant recalls on this car. What are my options?

- Clarks Summit, PA, USA

Catastrophic engine failure on major highway. The warning message was " Your engine is shutting down "

- San Antonio, TX, USA

this has happened twice to me. First time, I was driving around a roundabout - and the engine kicked off and there were a lot of alerts across the screen. I was safely able to coast off the road and onto the side where I sat for a little bit trying to restart it. After pushing the start button several times - it started back up and I was on my way. Most recently, last week - I was driving on the highway and the engine died and so many alerts were going across the screen. I couldn't pay much attention to the errors because a semi almost rammed my back end. I was on an incline on an off ramp and was trying to coast to the side as much as I could. It was too scary to monitor what was happening on the screen. I sat there trying to restart the Bronco and after several tries - it started back up and I was able to drive away. The Bronco is at the Dealership right now for them to look it over. No warning messages or anything - the engine shut down and then the alerts started. It appeared to be like every alert that could come up. There were so many. I also have the squealing and loud brakes. On back up.... they scream bloody murder. It is so embarrassing.

- Appleton, WI, USA

Per Master Tech Bo at CamelBack Ford in Phoenix, AZ - He stated he had a 2021 Bronco Sport in his shop for 3 months with the same issue mine has had now 3 times and mine has been "Repaired" twice. He could not find out why the vehicle was stalling/losing power while in motion. I proceeded to look for an answer and had asked if that Bronco Sport he is referring to is still in his shop.. his answer was no. I asked then what was the issue, his response was a failing Guide-Pin in the transmission not being an exact sit in the fitting position. I had my vehicle towed to Chapman Ford of Scottsdale, AZ for the 3rd time. They started a Inspection/Diagnoses on my vehicle without knowing at all why my vehicle was towed in. Then proceeded to not listen to my request of inspecting the transmission assembly and denied service to my ensure if my family is (ASAP) - as safe as possible - in this vehicle and stated "It is SUPPOSEDLY drivable" (Recorded Line). They said my vehicle "Stalled" and did not lose power (like they were there when I was moving 20 MPH) because of the fuel level! They reported (Recorded Line) vehicle was brought in with ESTIMATED 26 Miles like this is a non-sufficient amount of fuel. ** Let me be the first to say the estimate is not an estimate I have gotten this car down to the 10 Miles left warning indicator message and felt no problems regarding to a low fuel amount. First open case with ford Motor Company was Closed at their discretion for their reasons the day it was opened First Case Number: [XXX] Second Case Number was also closed the day it was open due to the dealerships report after looking at nothing and the car is SUPPOSEDLY DRIVABLE! Second Case Number: Please reach out as I did not save this one but will obtain as soon as possible. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Phoenix, AZ, USA