The contact owns a 2021 Ford Bronco Sport. The contact stated that while her son was at a stopped at a traffic light, the vehicle shut off without warning, and started to roll backwards. The contact's son applied the parking brake and later restarted the vehicle. The contact stated that upon restarting the vehicle, several warning lights illuminated. The vehicle was taken to the dealer and the contact was informed that the battery was drained. The vehicle was repaired under NHTSA Campaign Number: 24V267000 (ELECTRICAL SYSTEM, POWER TRAIN); however, the contact expressed concern that the same failure might return. The contact also stated that while driving at various speeds, an audible warning chime was coming from the vehicle with the temperature gauge was hot(H). The vehicle was taken to an independent mechanic where coolant was added; however, the failure returned. The vehicle was later taken to a dealer where the water pump was replaced. The contact stated that the failure recurred twice. The manufacturer was notified of the failure and the contact was given a case number. The vehicle was not repaired. The failure mileage was approximately 57,000.

- Lexington, KY, USA

The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 24V267000 (ELECTRICAL SYSTEM, POWER TRAIN); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when the parts would become available. The contact stated while the vehicle was parked and attempting to start the vehicle, the vehicle failed to start. The contact stated that there was smoke coming from the engine compartment. The Fire Department was called, and the engine temperature was checked inside and outside the vehicle and it was determined that the engine had overheated. The vehicle was towed to the dealer to be diagnosed and it was determined that the water pump was leaking, the alternator had overheated, and the battery had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was 32,468.

- Greenville, SC, USA

See attached document for complaint.

- Yorktown Heights, NY, USA

The contact owns a 2021 Ford Bronco Sport. The contact stated while driving 15 MPH, the vehicle lost motive power and stalled. The contact stated that the infotainment screen was erratic before the failure. The contact stated that the hazard lights were inoperable. The vehicle was towed to the local dealer, where it was diagnosed and determined that the water pump needed to be replaced. The mechanic informed the contact that the failure was due to a design flaw. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 61,000.

- Moline, IL, USA

The contact owned a 2021 Ford Bronco Sport. The contact stated that while driving approximately 10 MPH the warning message "System Default, Battery" was displayed. After stopping to inspect under the hood the contact discovered smoke and flames were present coming from inside the engine compartment. The fire department was called to the scene and extinguished the fire. During the incident, the vehicle was destroyed. The vehicle was later towed to the local dealer who informed that the failure was caused by a faulty serpentine motor belt. The manufacturer was notified of the failure. A fire report was taken at the scene. The failure mileage was 142,000.

- Mcdonough, GA, USA

The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic), 22V191000 (Engine and Engine Cooling) and 22V859000 (Fuel System, Gasoline) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Hendersonville, TN, USA

The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power, stalled, and then failed to restart. The loss of power train message was displayed. The vehicle was towed to the local dealer where it was diagnosed that the battery and control module needed to be reprogrammed. The vehicle was repaired. The manufacturer was not contacted. Additionally, the contact received NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 3,500.

- Nuevo, CA, USA

The contact owns a 2021 Ford Bronco Sport. The contact stated while driving 20-30 MPH, the accelerator pedal was depressed but the vehicle failed to respond as needed. The transmission warning light was illuminated. The vehicle was taken to an independent mechanic where an oil change was completed. The contact then drove across the street and parked the vehicle. Upon restarting the vehicle, the vehicle experienced a rough start. The contact was able to drive; however, the vehicle failed to respond while depressing the accelerator pedal. The check engine warning light was illuminated. A message indicating to park and restart the engine was displayed. The contact drove back to the independent mechanic where it was diagnosed that there was no engine oil. Additionally, the independent mechanic diagnosed that the engine had failed and needed to be rebuilt. The vehicle was not repaired. The contact became aware that the VIN was included in NHTSA Campaign Number: 22V191000 (Engine and Engine Cooling) which he associated with the failure. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 31,000.

- Manor, TX, USA

The contact owns a 2021 Ford Bronco Sport. The contact received recalls notifications for NHTSA Campaign Numbers: 21V922000 (Service Brakes, Hydraulics) and 22V191000 (Engine and Engine Cooling). However, the parts to do the recalls repairs were not yet available. An unknown local dealer was contacted and confirmed that the parts for both recalls repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for recalls repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Germantown, MD, USA

The contact owns a 2021 Ford Bronco Sport. The contact stated that the vehicle failed to start. There was no warning light illuminated. The vehicle was not drivable. The vehicle was towed to the local dealer, where it was diagnosed that the front belt and two coolant hoses needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 37,000.

- Lakeland, FL, USA