Purchased the Bronco Sport brand new in September 2021. Almost from the outset, the vehicle has been a nightmare. We just purchased our third battery. The vehicle died at an intersection and had to be towed to the dealership. They replaced the battery but it again failed. We have experienced numerous electrical issues with the vehicle as well as with the brakes and the power train. We have had the shift system fault notification come on several times. We took it in to the dealership who made some repairs and the notification went away for awhile. However, most recently, we were driving the vehicle down the interstate when it suddenly would not accelerate. We were very lucky to be able to maneuver the vehicle onto the shoulder. After a few minutes, the vehicle started and we were able to drive it home very slowly on side roads. We took the Bronco Sport to the dealership again and notified them of the multiple trips we had made there to fix this code issue. The dealership did a diagnostic and had a transmission specialist look at the car. The conclusion was that we needed a brand new transmission to the tune of $11K. Additionally, the dealership stated that we likely had rear differential issues as well - the subject of one of the many recalls on this lemon of a vehicle. We have not had the diagnostic performed as we are waiting on Ford to let us know if they will buy back the vehicle. Again, we purchased the car new and it has about 80K miles on it. There is no discernible reason for the transmission to fail on a car this new which has primarily been driven to and from work. A quick Google and social media search shows this is a pervasive problem with the 2021 Bronco Sport - many owners are experiencing electrical, power train and transmission issues. NHTSA needs to investigate this matter before someone is seriously injured or killed because of the failure of Ford in manufacturing the 2021 Bronco Sport.

- Cypress, TX, USA

The contact owns a 2021 Ford Bronco. The contact received notification of NHTSA Campaign number: 25V019000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle accelerated independently. The contact stated that after depressing the brake pedal several times, the vehicle was able to come to a stop. The message "Brakes Applied - Acceleration Reduced" was displayed. The contact had experienced the failure approximately 10 times. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 30,000. VIN tool confirms parts not available.

- Westminster, MD, USA

See attached document for complaint.

- Fayetteville, NC, USA

Vehicle experienced power terrain failure causing vehicle to stop while driving in the middle of the road meanwhile cars avoid hitting my vehicle. I had my [XXX] old in the backseat at the time and this incident could have caused injury or possibly death. Vehicle has also experienced accelerator issues. Vehicle would lag 3-5 seconds for vehicle accelerator to speed up when pressing on accelerator. Fortunately no major accidents, but I am concerned that the issues I have experienced thus far with the Bronco 2021, it can potentially cause a major accident that can possibly cause injury or death. Through Ford Pass app I do recieve warning messages of mechanical issue at time of incident. Vehicle has been inspected and mechanical issues corrected at the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Calexico, CA, USA

I bought my Bronco back in January this year (2024) and everything worked great. Then fast forward the end of May (2024) and my car when I got in it and crunk it up told me my MyKey had been activated. I said what is a MyKey never heard of it before in my life. I did some Google searches and tried to figure out. Once I figured it and couldn't get it off of there myself I took it to a Ford dealership. They told me the MyKey had to have the admin key and they would have to cut one etc and then the labor all together would be 400 dollars. I was floored how did this even happen" Who put the MyKey on here" It restricts the speed which you can go, only allows the radio so high, and you have to be buckled for the radio to play its crazy. So I call the dealership which I bought it from, Hendrick, my car was used and had about 39k miles on it. They don't know about MyKey either they sell used cars, but their main cars are Chrysler, Dodge, Jeep Ram. The used car guy said he would pay 200 for the key but not the labor that we had our car long enough it was time we took responsibility for it. Fast forward I reach out to Ford. The lady at Ford who said she was just a media specialist says oh just pay the money and keep the receipt. That if Ford does a recall in the future you will be reimbursed. I told her that this response was unsatisfactory as it creates a safety issue. I told her I was taking the car to Ford for recalls that needed to be fixed the next week and I would asked them how it got set. She didn't know how it got set either. The previous Ford dealership said he didn't know and that it could have been the previous owner but he couldn't confirm. So I went to the Ford dealership in Auburn this time to have the recall fixed and the lady at thr service center said yes the MyKey is only activated off the Ford app. My wife nor myself had the Ford app at the time this started which means the previous owner still had access to my key and set these limits. Google show more

- Alexander City, AL, USA

The contact's mother owns a 2021 Ford Bronco Sport. The contact stated that while the vehicle was parked with the engine turned on and the transmission shifter in the park position, the engine began to rev and the vehicle suddenly experienced unintended acceleration and crashed into a brick building. During the incident, the braking system malfunctioned and did not stop the vehicle, and only the driver's side leg air bags were deployed. No other air bags in the vehicle were deployed during the crash. The driver sustained bruising to both legs, a left leg laceration, and a neck injury. The front passenger sustained a neck injury and the rear driver's side passenger sustained a torso bruise from the seat belt. All occupants received medical treatment at the scene. A police report was taken. The vehicle was destroyed and towed away. The contact indicated that the collision avoidance system had also malfunctioned and did not prevent the crash from occurring. The manufacturer and local dealer were not notified of the failures. The failure mileage was unavailable.

- Normal, IL, USA

Driving the vehicle between on a highway and, repeatedly, the control panel would completely shut down with the warning that the battery was running low on power. It doesn-??t make sense since the vehicle is less than two years old.

- Laredo , TX, USA

Traveling with cruise control set at 78mph. Service engine light came on without warning and vehicle couldn-??t maintain speed. Exited highway to determine what was wrong. Pulled into gas station parking lot and the power brakes failed. The vehicle had two recalls for brakes serviced on 7/7/22. The vehicle is being towed to a dealership as the vehicle had less than 12,400 miles and has been owned less than one year. Any/all components available for inspection. If driver had not had wherewithal to exit highway when they did, there certainly could have been a fatality incident.

- Jakin, GA, USA