10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I got in my car to find a 12-?? long crack in the windshield. Upon inspection, I noticed a small chip in the top black part of the windshield that appears to have caused the crack. I had driven it the previous day and was not aware anything had hit the windshield. It has been extremely cold and the vehicle was exposed to snow. The crack is so large that it impedes the drivers line of sight and cannot be repaired. The windshield needs to be replaced and the ADAS needs recalibration. Clearly the part is faulty or the design is faulty, but this windshield is impacting safe driving.
- Fredericksburg , VA, USA
Car was parked and windshield cracked from driver side over half the windshield. No damage indicators.
- Greenwell Springs, LA, USA
I purchased my 2022 Ford Bronco Sport in February last year. Approximately two months after purchasing it, my windshield was cracked and it was replaced. Approximately three months after replacing it, a rock hit it while I was driving on the highway and it cracked again. Both times, the crack spread across the whole windshield. My co-worker went to her car at our job, came back into the building and asked me if I knew my car rear window was broken. I went to my vehicle and found my rear window was totally shattered. My supervisor reviewed our video surveillance footage and saw nothing. My rear window just shattered. I replaced it. I filed three auto claims last year with a $500 deductible. My windshield replacement cost's $1,900 to $2,100 if I pay out of pocket. Today, 03/23/23, I was driving to work, something hit it hard (assuming a rock) and it now has a small chipped hole and a large s shaped crack on it. I will have to replace it again. Can you help with having Ford put better glass (stronger windshield glass) in their vehicles? I'm afraid of having my auto insurance cancelled or not renewed by State Farm for filing too many auto glass claims. I'm waiting for my agent to call me and discuss my concerns.
- New Orleans, LA, USA
- Reeds Spring, MO, USA