Every time road conditions are wet (rain, snow) the drive lane module gets wet and will disable entire transmission and several error codes come up stating power train failure. Hill start assist is disabled, 4wd is disabled, pre-collision assist is disabled and the Bronco Sport's drive modes for various road conditions are also disabled. Service engine soon light came on along with several messages of power train failure appeared in Ford pass app. First appeared last year and happened once during a major snowstorm and now reappearing one week ago during the first major snowfall for the area and had continued since.

- Midland, MI, USA

Over the past year my Bronco Sport has thrown two different codes, powertrain malfunction and collision assist unavailable, and put me in limp mode, 25 times. And the last several times it has gone into limp mode it is accompanied by a weird smell. It has been on the hoist several times at the Ford dealership Service Center having parts replaced to -??fix-?? this issue. But nothing they try has fixed it. They even had a Ford Corporate technician call and walk them through what to try/test/fix. It-??s been on the hoist being -??fixed-?? again a couple of times since then. They said they would fly a Ford Engineer out to -??fix-?? it over a month ago but have not done so. It-??s terrifying when it goes in to limp mode because I can-??t GO. I just pray I don-??t get slammed in to every time it throws these codes and puts me in limp mode. The most recent occurrence was just today!

- Cedar City, UT, USA

Water pump failure 12/14/2023. No warning lights/indications. Was noticed when checking oil/fluids at home. Ford told me to continue driving it at risk of overheating due to back ordered parts. 3 weeks before new parts arrives and was fixed

- Lincolnton, NC, USA

I have had my 2022 Ford Bronco Sport for two years and four months. I have maintained my car very well, doing all of the recommendations that the dealership told me throughout the years. However, out of no where on Friday, November 1st, 2024 my transmission went without any signs or symptoms beforehand. This is a two year old car, this issue should not be happening.

- Syracuse, NY, USA

I-??ve had my 2022 ford bronco sport for about 2 1/2 years I ordered it brand new and it made 8 miles on it when I drove it off the lot. Within the past month it-??s completely blacked out my radio display while I was driving and wouldn-??t come back on until it was turned off and turned back on. Now when I start it it-??s acting like the battery is going out. I wouldn-??t expect a battery to go out under 3 years. Please please can you help me with these issues.

- Tishomingo, MS, USA

While turning during slow turns, my rear differential makes a growling noise. The growl has gotten progressively louder. Another Bronco Sport owner had the same issue and traded their vehicle due to the inability and high cost of the repair.

- Jamestown, MO, USA

There is a repetitive water pump failure in my 2022 Ford Bronco Sport. After 3 replacements, they believe they know what is causing it and even though all the failures occurred under warranty they want to charge $2700 for a decontamination in the coolant lines because they now believe that is the cause. My safety is put at risk daily as I risk my engine blowing up from faulty water pumps. When I did not have the $2700 to repair the decontamination, they told me I would just need an additional water pump down the line. Service records will be attached to this report. No warning lamps or messages, just a strong smell of coolant. Also, the seals on the rear drive shaft leak, they repaired a seal. Now the rear vent tube is leaking. The warranty and extended warranty does not cover the repair. Ford refuses to fix the problem and the dealership continues to say Ford is aware of the issues with that vehicle year but they refuse to fix them.

- Pelzer, SC, USA

Water pump leak discovered at oil maintenance appointment at 25,000 miles. No service light message appeared. Water pump was replaced by dealer. Dealer notes; Degas bottle low added coolant, verified coolant leak coming from water pump weep hole. Recommend replacement of water pump. I do not understand how a two year old car already needs a water pump replacement

- Santa Rosa, CA, USA

See attached document for complaint.

- Maunaloa,, HI, USA

The contact owns a 2022 Ford Bronco Sport. The contact stated that after an unknown recall repair was performed on the vehicle, the vehicle was wobbly while driving and failed to lock securely on several occasions. Additionally, the contact stated that the vehicle failed to start occasionally. The contact was able to jumpstart the vehicle with the assistance of a tow truck operator. The power train warning light and the battery warning light were illuminated. Additionally, messages advising that the braking system was not engaged and that the parking brake was not available, and other unknown messages were displayed. The vehicle was taken to the dealer, where it was confirmed that the battery was in good condition. The dealer was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 24V267000 (Electrical System, Power Train); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 33,500.

- Lancaster, SC, USA

June 28th, 2024; the entire car turned off on its own while I was waiting for a red light. The engine was primarily off from the auto-start feature, like normal, except after I let go of the brake the entire car just shuts off. The start button would not press, the brake pedal was insanely stiff to press, and the dashboard had all the lights turned on an off, and I couldn't change gears whatsoever. Many displays on the dash appeared, parking brake was forced to turn on, pre-collision feature disabled, "System off to save battery" on the main screen, etc. I was in the middle of traffic, so I was putting myself and others in danger while my car suddenly shuts off without prior warning. There was never an indication that this would happen, and I only had the car for a year and a half, so I would think the only problem would be the system itself. I managed to turn the car on by putting the key fob on the center console where the Bronco can read it, and it immediately turned on after an hour. The dealership did check it out right after and said it only needed a small system update. Ever since, the car was fine until July 24th: the car did not start again. I was home and my car was parked, so no danger this time. However, I tried laying the key on the console again, including my spare key, but no luck. I had originally thought it was the battery in my key that was low, but it was working fine like always. However, when I locked the car, the horn and lights were faded, and weren't as strong as it should sound. Although this is the second occurrence in about a month, I've only had the dealership inspect it once. I am available for inspection after August 1st. Thank you.

- Tallahassee, FL, USA

The contact owns a 2022 Ford Bronco Sport. The contact stated that the vehicle had previously been repaired under NHTSA Campaign Number: 24V267000 (Electrical System, Power Train); however, the failure reoccurred several times. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. Additionally, after the vehicle was restarted, the vehicle lost motive power. No warning light was illuminated. The vehicle was towed to the dealer, but the cause of the failure could not be determined. The vehicle was not yet repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was 18,960.

- Escondido, CA, USA

Rubbing noise in tail end of vehicle. Ford has a TSB (24-2185) for this problem. Dealership states it is not covered under the powertrain bc they are not replacing the entire differential but replacing certain parts.

- Chesterfield, VA, USA

The contact owns a 2022 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 24V267000 (Electrical System, Power Train). The contact stated that when the vehicle was started, there was a loud popping sound coming from the engine compartment with a clicking sound near the fuel tank. The contact-??s husband inspected the engine compartment and noticed that the battery had exploded. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 55,000. Parts distribution disconnect.

- Burleson, TX, USA

When driving down the highway at 80 MPH, vehicle lost all infotainment and instrument panel. This happened several times, battery and alternator were tested and returned nothing. Upon completion of the drive, the vehicle would not start and the alternator had to be replaced. Approximately 3 months prior the drive train lost power and the turbo had to be replaced.

- Buffalo, WY, USA

Sitting in school drop off, car shut off by itself and is dead. What if that happened while driving? Completely frightening!

- Phoenix, AZ, USA

The contact owns a 2022 Ford Bronco Sport. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle briefly jerked, after which the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle was able to restart; however, upon shifting the vehicle into drive, the vehicle shifted into reverse instead. The vehicle returned to normal functionality, but the failure became a regular occurrence. An unknown warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V267000 (Electrical System, Power Train), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 11,000.

- Plano, TX, USA

My vehicle started with not accelerating and bogging down when going after a stop, it shakes/jerks from 1-3 gear. The rpm-??s jump all over the place and at times it will be very low speed, jerking when trying to shift. I haven-??t even had the car two years, I have two children and this happened at an intersection and scared us all. It had happened so many times I-??m scared to drive it. I took it to a ford dealership, they were able to recreate the issue and said it may be the transmission. There are now warning lights on or anything indicating what the issue is. They told me to keep driving it until a code comes up or to wait till June when they can inspect it. It just keeps getting worst.

- Onalaska, TX, USA

The automatic transmission was leaking (at about 12K miles) a heavy amount of fluid. I noticed a foul/burnt smell while driving with the heater/ac/vent on and that occurred around [XXX] I noticed a puddle of fluid on my driveway around [XXX]. The car is currently at Aaron Ford of Escondido, CA, and they confirmed the problem. The dealer is waiting for parts to arrive to repair/seal the transmission. My safety was put at risk because the leak could have rendered the transmission inoperable and could have caused a serious accident while driving. Only the dealer has inspected the vehicle. There were no warning lights/alerts on the dash. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Escondido, CA, USA

Defective water pump caused coolant leak and the serp belt to deteriorate at 30,000 miles. Previous years of this vehicle have been recalled for this issue but mine was not recalled. The service department refused to fix the damage caused to my car under warranty. The water pump was replaced under warranty but I had to pay for the serp belt.

- Flint, MI, USA