The contact owns a 2022 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V019000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated while attempting to start the vehicle, the vehicle failed to start. The contact called AAA, who was able to jumpstart the vehicle. The vehicle was taken to the local dealer, where it was diagnosed and determined that the battery needed to be replaced. The battery was replaced. The contact stated that on another occasion while exiting the vehicle, the contact became aware that the headlights failed to turn off. The batter failed for a second time. The vehicle was taken to the local dealer, where it was diagnosed and determined that the battery needed to be replaced. The battery was replaced. The contact stated that the failure persisted. The local dealer was not contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

- Burbank, CA, USA

The contact owns a 2022 Ford Bronco. The contact stated that while driving at an undisclosed speed, the power-saving mode warning light illuminated. The contact had to get a jump start on the vehicle. In addition, the contact stated that the battery had been replaced twice however, the failure reoccurred. The contact stated that the vehicle had been taken to the dealer each time, however, the contact was informed that parts were not available to repair the vehicle. The contact had paid out of pocket for the battery replacement both times. The contact stated that the battery failed a third time and needed to be replaced since January 2025. In addition, the contact stated that the failure reoccurred every 10,000 miles. The contact received notification of NHTSA Campaign Number: 25V019000 (Electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 50,000. VIN tool confirms parts not available.

- Fulshear, TX, USA

The contact owns a 2022 Ford Bronco Sport. The contact received notification of NHTSA Campaign number: 25V019000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that while starting the vehicle, the battery ceased to work as intended. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 68,000. VIN tool confirms parts not available.

- Bumpass, VA, USA

On or around 17 May 2024, spouse was driving child to daycare. Residential speed limit was 35 mph, when dashboard alerts "Power terrain, Hill Assist, Backup Camera, Front Camera, 911 Service, Please Service Now, Shift System Fault, Parking Brake INOP" illuminated and parking brake was applied by vehicle without owner input. Upon pulling into parking lot and turning off vehicle and restarting, vehicle cleared all faults and indications. Scheduled service immediately, service center implemented recalls 22S73, 24S24, and replaced faulty gateway module and reprogrammed software, additionally test drove vehicle 5 miles without duplication of discrepancy. Upon return of vehicle, on approximately 3 June, driver alerts and parking brake self-applied and would not start. Arranged tow truck to pick up vehicle, driver tried to drive vehicle onto platform, but after starting vehicle flashed warnings across dashboard and applied parking brake without input. Service center could not duplicate problem and offered no further troubleshooting or guarantees on work. Reached out to corporate to escalate issue but was unable to reach satisfactory resolution.

- Ocean Springs, MS, USA

The contact owns a 2022 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V019000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact stated that while the vehicle was parked, the vehicle failed to start. On another occasion, the rearview camera failed to display an image. The contact stated that on the third occasion, the vehicle lost motive power, stalled, and shut off. The contact stated that the -??Battery Saver Mode-?? was displayed on the instrument panel. The local dealer was contacted; however, the vehicle was not repaired because the dealer asked the contact to pay for the battery even though the vehicle was under recall. The failure mileage was approximately 62,406. VIN tool confirms parts not available.

- Greenville, SC, USA

I was approaching a stop light which turned green and as i slowed down my vehicle's power stopped. The vechicle notice said shift to park. I had to turn the car off - in the middle of a busy road - and turn it back on. it took a couple of tries. This was incredibly dangerous as cars almost hit me as the light was green. Ford knows about this recall but just sent us a notice saying to keep drving it but "be careful" and they will get a fix in the next quarter. I must drive but i do not feel like it is safe. why are people allowed to drive these cars that they know are in danger of stalling. They should all be told to stop driving these cars and give them a replacement until they can get it fixed. I have had to have the battery replaced in this vehicle several months ago despite very low mileage because the car would not start and it seems to be related to this same 12v battery issue. I frequently get "critical battery" notices from the vehicle even when I'm not in it.

- Georgetown, TX, USA

The contact owns a 2022 Ford Bronco Sport. The contact stated that the dealer had previously repaired the vehicle under NHTSA Campaign Number: 24V267000 (Electrical System, Power Train); however, the failure recurred. The contact stated that the vehicle required a jumpstart to start, and while driving at an undisclosed speed, the vehicle lost motive power. The check engine and another unknown warning light were illuminated. The vehicle was taken to the second dealer, Babbitt Ford (11 N Verde St, Flagstaff, AZ 86001), who updated the PCM software and replaced the canister purge valve (CPV), but the failure recurred. The vehicle was taken to Walmart and the battery was replaced. The failure persisted. The vehicle was towed back to the first dealer, who checked the battery and informed the contact that the battery had not failed. The contact was also informed that she had to pay for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 38,000.

- San Diego, CA, USA

First the battery was drained and needed replaced. Then message on center navigation screen displays -??System Off to Save Battery. Please turn ignition off or start engine-?? when entering the car before trying to start it. Then I was notified of a recall that needed to be done. The recall was for -??the body control module bcm and powertrain control module pcm calibrations may be unable to detect a sudden change in the 12-VOLT battery state of charge during a drive cycle.-?? The safety risk of this recall was as follows: -??If the bcm and pcm calibrations are unable to detect a sudden battery degradation during a drive, the vehicle may be unable to restart after an auto stopstart event or may experience a stall while coming to a stop at low speed. The vehicle may also lose 12-VOLT accessories, including hazard lights. A loss of motive power can increase the risk of a crash.-?? The Ford Service Center did a software update to resolve this recall. Then the car started displaying a message on the dashboard front screen -??Charging System Service Soon-?? and the battery light would be on. I also got a notification from my Ford app saying -??Charge System Fault-?? -??Indicates that there is a 12V charging system fault-??.The car was taken to the Ford Service Center immediately and they said it just needed reprogrammed. The issue seemed to be solved on the short 5 minute drive home. The next day the car displayed the same -??System Off to Save Battery-?? message on the middle navigation screen and -?? Charging System Service Soon-?? message on the front dashboard screen. While driving the entire front dashboard electrical system turned off right after flashing multiple messages -??front camera & pre collision assist not available-??, no headlights and power steering went out, This happens randomly but happens every single time the car is driven. It is no longer safe to drive at night with no lights and no way to see any displays. Ford has been contacted with no response and service center will not see it.

- Westlake Village, CA, USA

The contact owns a 2022 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V019000 (Electrical System); however, the part to do the recall repair was not yet available. The contact was concerned about the potential danger to herself and others. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Mount Sinai, NY, USA

The electrical system seemed to be experiencing temporary failure at stop lights. It initially seemed to be associated with the auto start/stop feature. However, one day the system would turn on (dash, radio, and air) however the engine would not turn over. The 3rd main incident was after purchasing a new battery (one week after doing so, to be exact) and the car wouldn't even open with a key fob. Everything was dead and the system said it only had a 20% charge left after being jumped and driven. My safety was at risk as I have a long commute and had the first battery incident happen nearly 1.5 hours from my home. My safety was also at risk for each of the three times that my car stalled at red lights, not knowing why or how to retart my car during heavily trafficked times. When stating my issues to the dealership (I've been having the stalling at lights issue for 5 months) they brushed the facts aside. When telling them my battery was dead after it being a week old, they said it was probably installed wrong (even though battery was replaced at reputable establishment and not personally installed) The issues started around August or September. I had called the dealership (as I've had all work done at the dealership I purchased the vehicle from other than the replacement battery). The engine light was on the time I was stranded at work (when I was able to get the radio on, but not able to get the engine to turn over). Shortly before the complete power failure, I had a "charging system error" light flash on and disappear. All of these issues were brought to the attention of the dealership in a timely manner. I had assumed they were related to the last recall that was in July, but I was given generic and un-sympathetic or relevant answers and was told I'd just have to keep paying diagnostic fees each time there was an issue and for each separate issue, even thought they all seemed centered around electrical/power issues.

- Melbourne, FL, USA

Every time road conditions are wet (rain, snow) the drive lane module gets wet and will disable entire transmission and several error codes come up stating power train failure. Hill start assist is disabled, 4wd is disabled, pre-collision assist is disabled and the Bronco Sport's drive modes for various road conditions are also disabled. Service engine soon light came on along with several messages of power train failure appeared in Ford pass app. First appeared last year and happened once during a major snowstorm and now reappearing one week ago during the first major snowfall for the area and had continued since.

- Midland, MI, USA

I've experienced 3 of these Vehicle Network Communication Errors while driving, two of which were recent and after the problem was supposedly fixed at the dealership. Most recent event failure event occured 11/14/24 during rain. This is a frightening and serious problem. The car is back at the dealership now, awaiting inspection again since their first fix wasn't a fix. While driving there are sudden alerts as half a dozen errors flash/display sequentially on the dash, including warnings as Pre collision assist unavailable, Hill Assist, Service AdvanceTrac, the wrench symbol with See Manual, etc. Then the dash and controls go totally black and the screen displays the Vehicle Network Communication Error and everything (except the engine and wipers apparently) shuts down, No defroster, spedo, tach, heater, turn signals, exterior lights? Basically driving becomes very unsafe and scary, without safety. I have pictures and a video my wife took while riding with me the second time this happened. When I get home and shut off the car, wait awhile, it partially resets itself but still displays the wrench symbol and service Advance Trac idiot lights illuminated. Overnight it seems to reset totally, until the next episode. Its exhibited thie failure when sunny and dry and also when it rains, so seemingly not an environmental cause. This is extremely dangerous since no defroster or lights/signals, gauges, spedometer. So far the engine has kept running so I can at least head home and get off the road. I see there is an NHSTA investigation on Broncos for power loss. Please add my complaint for investigation of this serious defect. I would be glad to discuss further if helpful. Thanks!

- White Lake Charter Township, MI, USA

Driving on the highway for an hour the speed control kept switching from the speed limit to 20 mph and rapidly decelerating my vehicle. I would reset the speed then everything would repeat, it started 2 weeks ago with one instance. It happened 8ish times between Idaho falls Idaho and Pocatello Idaho

- Rexburg, ID, USA

Driving the vehicle in the dark on the interstate at 75 MPH and vehicle dash and all lights except front day time driving lights turned off. Almost hit a deer that was dead in the road. This is a recall that was already -??fixed-?? in the spring. Local Ford dealer not worried about safety and says they are backed up can-??t get the vehicle in to diagnose recall again for another week. I live in Rural Wyoming and have to drive 35 miles both ways for work. This vehicle is completely unsafe to drive.

- Buffalo, WY, USA

I-??ve had my 2022 ford bronco sport for about 2 1/2 years I ordered it brand new and it made 8 miles on it when I drove it off the lot. Within the past month it-??s completely blacked out my radio display while I was driving and wouldn-??t come back on until it was turned off and turned back on. Now when I start it it-??s acting like the battery is going out. I wouldn-??t expect a battery to go out under 3 years. Please please can you help me with these issues.

- Tishomingo, MS, USA

Overnight my electrical system went from working perfectly to not at all. I couldn-??t unlock my car using the fob or the unlock button on the driver door and had to manually access the inside of the vehicle. When inside, no lights of any kind were on, the welcome screen was black, and no dinging that typically happens when the driver door is open. When I attempted to start my vehicle (I have a physical key, not a press to start) the car had no response, just silence. I have dealt with dead batteries before and could hear clicking when trying to start the car but I have never experienced complete silence like this. It was as if an EMP hit my car. My vehicle had all recalls fixed and evaluated with no issues. I am awaiting inspection from the dealership.

- Salem, OR, USA

The contact owns a 2022 Ford Bronco Sport. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the low battery warning light illuminated. The vehicle was towed to the dealer where it was determined that the 12-volt battery had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 37,600.

- Brandon, MS, USA

See attached document for complaint.

- Maunaloa,, HI, USA

The contact owns a 2022 Ford Bronco Sport. The contact stated that after an unknown recall repair was performed on the vehicle, the vehicle was wobbly while driving and failed to lock securely on several occasions. Additionally, the contact stated that the vehicle failed to start occasionally. The contact was able to jumpstart the vehicle with the assistance of a tow truck operator. The power train warning light and the battery warning light were illuminated. Additionally, messages advising that the braking system was not engaged and that the parking brake was not available, and other unknown messages were displayed. The vehicle was taken to the dealer, where it was confirmed that the battery was in good condition. The dealer was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 24V267000 (Electrical System, Power Train); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 33,500.

- Lancaster, SC, USA

June 28th, 2024; the entire car turned off on its own while I was waiting for a red light. The engine was primarily off from the auto-start feature, like normal, except after I let go of the brake the entire car just shuts off. The start button would not press, the brake pedal was insanely stiff to press, and the dashboard had all the lights turned on an off, and I couldn't change gears whatsoever. Many displays on the dash appeared, parking brake was forced to turn on, pre-collision feature disabled, "System off to save battery" on the main screen, etc. I was in the middle of traffic, so I was putting myself and others in danger while my car suddenly shuts off without prior warning. There was never an indication that this would happen, and I only had the car for a year and a half, so I would think the only problem would be the system itself. I managed to turn the car on by putting the key fob on the center console where the Bronco can read it, and it immediately turned on after an hour. The dealership did check it out right after and said it only needed a small system update. Ever since, the car was fine until July 24th: the car did not start again. I was home and my car was parked, so no danger this time. However, I tried laying the key on the console again, including my spare key, but no luck. I had originally thought it was the battery in my key that was low, but it was working fine like always. However, when I locked the car, the horn and lights were faded, and weren't as strong as it should sound. Although this is the second occurrence in about a month, I've only had the dealership inspect it once. I am available for inspection after August 1st. Thank you.

- Tallahassee, FL, USA