10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 5,947 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Every time road conditions are wet (rain, snow) the drive lane module gets wet and will disable entire transmission and several error codes come up stating power train failure. Hill start assist is disabled, 4wd is disabled, pre-collision assist is disabled and the Bronco Sport's drive modes for various road conditions are also disabled. Service engine soon light came on along with several messages of power train failure appeared in Ford pass app. First appeared last year and happened once during a major snowstorm and now reappearing one week ago during the first major snowfall for the area and had continued since.
- Midland, MI, USA
I've experienced 3 of these Vehicle Network Communication Errors while driving, two of which were recent and after the problem was supposedly fixed at the dealership. Most recent event failure event occured 11/14/24 during rain. This is a frightening and serious problem. The car is back at the dealership now, awaiting inspection again since their first fix wasn't a fix. While driving there are sudden alerts as half a dozen errors flash/display sequentially on the dash, including warnings as Pre collision assist unavailable, Hill Assist, Service AdvanceTrac, the wrench symbol with See Manual, etc. Then the dash and controls go totally black and the screen displays the Vehicle Network Communication Error and everything (except the engine and wipers apparently) shuts down, No defroster, spedo, tach, heater, turn signals, exterior lights? Basically driving becomes very unsafe and scary, without safety. I have pictures and a video my wife took while riding with me the second time this happened. When I get home and shut off the car, wait awhile, it partially resets itself but still displays the wrench symbol and service Advance Trac idiot lights illuminated. Overnight it seems to reset totally, until the next episode. Its exhibited thie failure when sunny and dry and also when it rains, so seemingly not an environmental cause. This is extremely dangerous since no defroster or lights/signals, gauges, spedometer. So far the engine has kept running so I can at least head home and get off the road. I see there is an NHSTA investigation on Broncos for power loss. Please add my complaint for investigation of this serious defect. I would be glad to discuss further if helpful. Thanks!
- White Lake Charter Township, MI, USA
Driving on the highway for an hour the speed control kept switching from the speed limit to 20 mph and rapidly decelerating my vehicle. I would reset the speed then everything would repeat, it started 2 weeks ago with one instance. It happened 8ish times between Idaho falls Idaho and Pocatello Idaho
- Rexburg, ID, USA
Driving the vehicle in the dark on the interstate at 75 MPH and vehicle dash and all lights except front day time driving lights turned off. Almost hit a deer that was dead in the road. This is a recall that was already -??fixed-?? in the spring. Local Ford dealer not worried about safety and says they are backed up can-??t get the vehicle in to diagnose recall again for another week. I live in Rural Wyoming and have to drive 35 miles both ways for work. This vehicle is completely unsafe to drive.
- Buffalo, WY, USA
I-??ve had my 2022 ford bronco sport for about 2 1/2 years I ordered it brand new and it made 8 miles on it when I drove it off the lot. Within the past month it-??s completely blacked out my radio display while I was driving and wouldn-??t come back on until it was turned off and turned back on. Now when I start it it-??s acting like the battery is going out. I wouldn-??t expect a battery to go out under 3 years. Please please can you help me with these issues.
- Tishomingo, MS, USA
Overnight my electrical system went from working perfectly to not at all. I couldn-??t unlock my car using the fob or the unlock button on the driver door and had to manually access the inside of the vehicle. When inside, no lights of any kind were on, the welcome screen was black, and no dinging that typically happens when the driver door is open. When I attempted to start my vehicle (I have a physical key, not a press to start) the car had no response, just silence. I have dealt with dead batteries before and could hear clicking when trying to start the car but I have never experienced complete silence like this. It was as if an EMP hit my car. My vehicle had all recalls fixed and evaluated with no issues. I am awaiting inspection from the dealership.
- Salem, OR, USA
The contact owns a 2022 Ford Bronco Sport. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the low battery warning light illuminated. The vehicle was towed to the dealer where it was determined that the 12-volt battery had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 37,600.
- Brandon, MS, USA
See attached document for complaint.
- Maunaloa,, HI, USA
The contact owns a 2022 Ford Bronco Sport. The contact stated that after an unknown recall repair was performed on the vehicle, the vehicle was wobbly while driving and failed to lock securely on several occasions. Additionally, the contact stated that the vehicle failed to start occasionally. The contact was able to jumpstart the vehicle with the assistance of a tow truck operator. The power train warning light and the battery warning light were illuminated. Additionally, messages advising that the braking system was not engaged and that the parking brake was not available, and other unknown messages were displayed. The vehicle was taken to the dealer, where it was confirmed that the battery was in good condition. The dealer was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 24V267000 (Electrical System, Power Train); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 33,500.
- Lancaster, SC, USA
June 28th, 2024; the entire car turned off on its own while I was waiting for a red light. The engine was primarily off from the auto-start feature, like normal, except after I let go of the brake the entire car just shuts off. The start button would not press, the brake pedal was insanely stiff to press, and the dashboard had all the lights turned on an off, and I couldn't change gears whatsoever. Many displays on the dash appeared, parking brake was forced to turn on, pre-collision feature disabled, "System off to save battery" on the main screen, etc. I was in the middle of traffic, so I was putting myself and others in danger while my car suddenly shuts off without prior warning. There was never an indication that this would happen, and I only had the car for a year and a half, so I would think the only problem would be the system itself. I managed to turn the car on by putting the key fob on the center console where the Bronco can read it, and it immediately turned on after an hour. The dealership did check it out right after and said it only needed a small system update. Ever since, the car was fine until July 24th: the car did not start again. I was home and my car was parked, so no danger this time. However, I tried laying the key on the console again, including my spare key, but no luck. I had originally thought it was the battery in my key that was low, but it was working fine like always. However, when I locked the car, the horn and lights were faded, and weren't as strong as it should sound. Although this is the second occurrence in about a month, I've only had the dealership inspect it once. I am available for inspection after August 1st. Thank you.
- Tallahassee, FL, USA
Car stalled twice within a weeks time. Service dealer is reporting it as a battery issue when this seems to be a common problem online in forums. The car doesn-??t give any sign or warning it just comes to a stop whether it be an intersection, highway, etc and does not allow you to place car in neutral because of its state.
- Dallas, TX, USA
The contact owns a 2022 Ford Bronco Sport. The contact stated that the vehicle had previously been repaired under NHTSA Campaign Number: 24V267000 (Electrical System, Power Train); however, the failure reoccurred several times. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. Additionally, after the vehicle was restarted, the vehicle lost motive power. No warning light was illuminated. The vehicle was towed to the dealer, but the cause of the failure could not be determined. The vehicle was not yet repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was 18,960.
- Escondido, CA, USA
Battery exploded while driving down the street causing the car to go completely dead and roll to a stop.
- San Tan Valley, AZ, USA
The contact owns a 2022 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 24V267000 (Electrical System, Power Train). The contact stated that when the vehicle was started, there was a loud popping sound coming from the engine compartment with a clicking sound near the fuel tank. The contact-??s husband inspected the engine compartment and noticed that the battery had exploded. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 55,000. Parts distribution disconnect.
- Burleson, TX, USA
On Monday [XXX], I was driving my vehicle home when I received the following error messages while driving: -pre collision assist not available -service advancetrac -check park aid -service vehicle soon -front camera fault service required -front camera fault service required -shift sys fault service required I was able to make it home and got my car towed to Washington Ford (Washington, PA) the next day. Ok Wednesday [XXX], I received the following message from Washington ford -?? Your vehicle is done and ready to pick up. The concern was related to a reprogram of the power steering control module. --Andrea Baumgardner Washington Ford-?? I picked up the vehicle on Wednesday. On Thursday night, I was driving home after 12am when I received all the same above error messages that I noted as well as losing power steering and control of all my lights (headlights, turn signals, hazard lights). I had the car towed again the next day back to Washington Ford. Since then they have not been able to duplicate the problem and that there-??s nothing more they can do. I was told -??my vehicle is ready to pick up-?? but couldn-??t guarantee it was safe to drive In April of 2024, Ford recalled 456,000 Ford broncos for -?? because the vehicles may fail to detect a low battery charge, which could lead to a loss of engine and electrical power while driving.-?? Which is the exact issue I had with my vehicle two times in 3 days, however my vehicles VIN wasn-??t included in that recalled. On May 13th, 2024 expanded the recall and my vehicle was included this time. I was told there was no remedy for the recall at this time and they were expecting a new update on May 29th, 2024 but in the meantime they are not offering me a rental car and told me my only option is to get a rental car myself if I feel that the car is unsafe to drive. I can not afford a rental car. So my only option ford leaves me is to drive a vehicle that they can not guarantee is safe to drive since they aren-??t able to duplicate INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INF
- Mcdonald, PA, USA
When driving down the highway at 80 MPH, vehicle lost all infotainment and instrument panel. This happened several times, battery and alternator were tested and returned nothing. Upon completion of the drive, the vehicle would not start and the alternator had to be replaced. Approximately 3 months prior the drive train lost power and the turbo had to be replaced.
- Buffalo, WY, USA
Sitting in school drop off, car shut off by itself and is dead. What if that happened while driving? Completely frightening!
- Phoenix, AZ, USA
The contact owns a 2022 Ford Bronco Sport. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle briefly jerked, after which the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle was able to restart; however, upon shifting the vehicle into drive, the vehicle shifted into reverse instead. The vehicle returned to normal functionality, but the failure became a regular occurrence. An unknown warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V267000 (Electrical System, Power Train), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 11,000.
- Plano, TX, USA
Vehicle started on its own, no remote start scheduled or activity. Online forums suggested battery failure and two days later battery was dead. Battery replaced. Filed complaint with Ford seeking answers regarding safety concerns and took to Ford dealership for inspection and service. Vehicle was also in same dealership twice for maintenance service and brakes within two weeks of the mystery start incident. Ford found 15 U codes relating to battery or electrical failures, reset battery monitoring systems and returned vehicle. I don-??t have any explanation from Ford as to why or how the vehicle started, Ford has not denied it, but they have not provided any reason for me to believe the vehicle is safe to keep driving and parking in an enclosed space. I asked Ford if they are aware of the risk and they only response I received, is they asked me to keep monitoring the vehicle and if I experience any problems to bring it back to the dealership.
- Fleming Island, FL, USA
- Camp Lejeune, NC, USA