Water pump failed and needed to be replaced

- Lapeer, MI, USA

Battery exploded while driving down the street causing the car to go completely dead and roll to a stop.

- San Tan Valley, AZ, USA

The contact owns a 2022 Ford Bronco Sport. The contact stated that while depressing the brake pedal to slow for traffic or for a traffic signal, there was an abnormal high-pitched sound coming from the brakes and the vehicle was vibrating. The contact stated no warning light was illuminated. The contact stated that additionally, while driving up a grade in the road, at approximately 35 MPH, the vehicle lost motive power. The contact depressed the accelerator pedal and the vehicle failed to respond as needed. The contact stated that the engine was not revving while depressing the accelerator pedal. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the rear brake rotors needed to be turned. The vehicle was repaired. The contact stated that the failures reoccurred. The manufacturer was not informed of the failure. The failure mileage was approximately 4,600.

- Aguadilla, PR, USA

My bronco is going through coolant very quickly. If my heat wasn't working I would likely not have checked it. There was none in the resivour. There are no leaks in the lines or radiator.

- Catawba, VA, USA

Sitting in school drop off, car shut off by itself and is dead. What if that happened while driving? Completely frightening!

- Phoenix, AZ, USA

The contact owned a 2022 Ford Bronco Sport. The contact stated that while the son was driving at approximately 60 MPH, smoke was seen coming from under the hood. After driving over to the shoulder and exiting the vehicle, the vehicle was quickly engulfed in flames. The fire department was called to the scene and extinguished the fire. No injuries were reported. During the incident, the vehicle was destroyed and later towed to a nearby towing yard. The cause of the fire was not determined. The manufacturer and dealer were notified of the failure but no assistance was offered. The contact indicated that the vehicle was previously serviced for the NHTSA Campaign Number: 22V859000(Fuel System, Gasoline). The contact indicated that the vehicle had experienced that same failure listed in the recall. No police report was taken. The failure mileage was 6,000.

- Bethesda, MD, USA

Vehicle started on its own, no remote start scheduled or activity. Online forums suggested battery failure and two days later battery was dead. Battery replaced. Filed complaint with Ford seeking answers regarding safety concerns and took to Ford dealership for inspection and service. Vehicle was also in same dealership twice for maintenance service and brakes within two weeks of the mystery start incident. Ford found 15 U codes relating to battery or electrical failures, reset battery monitoring systems and returned vehicle. I don-??t have any explanation from Ford as to why or how the vehicle started, Ford has not denied it, but they have not provided any reason for me to believe the vehicle is safe to keep driving and parking in an enclosed space. I asked Ford if they are aware of the risk and they only response I received, is they asked me to keep monitoring the vehicle and if I experience any problems to bring it back to the dealership.

- Fleming Island, FL, USA

Cracked Fuel Injector. I went on the Ford Website to find the vehicle I wanted. The website stated "dealer ordered." I put a deposit on it in August and my vehicle was delivered the second week of October. I noticed several times that a gas smelled filled my cabin so when I was mailed the recall... It all made sense and I was the first one in line for recall. I also noticed that smoke would come from under the hood after it was parked. I initially thought that is was because it was very cold out and I had the heat on. I thought at first it was steam but it happened again on a normal cold day. When I went for my recall, I told the service tech that I smelled gas in my cabin several times and mentioned the smoke. They scheduled me for the recall repair. After the recall was done, I asked them why they didn't replace the fuel injector, my truck had 5000 miles on it. They said the recall will fix it. It is April now and I do not smell gas but I seen smoke come from under my hood definitely once, maybe twice since then. I am not convinced the recall fixed the problem. I also contacted ford when I had the recall done and I was given a case number. Since I read about this issue coming up again for Ford and you investigating on why they are not replacing the fuel injects, I now have another case open with Ford. I wanted the fuel injectors replaced the first time... They were under warranty...The recall did not solve the problem.

- Buffalo , NY, USA

On [XXX] I began my drive from Miami, FL to SF, CA for my next travel nurse assignment. Three hours into my drive, I stop for gas and return to the highway. I remember accelerating to catch up to traffic and moving into the left lane. Then I remember abruptly seeing brake lights ahead, braking hard, and the collision warning system going off. I was braking for several seconds and it became clear to me that I was going to crash into the vehicle in front of me. Immediately upon impact, my Bronco Sport caught fire. I felt the heat. I smelled the fire and fumes. I saw people running towards me, yelling for me to get out of my burning car. The airbag went off and I sustained minor injury to my right hand. At that point, my priority was to locate my cat inside my perfectly packed vehicle with all of my most important possessions. I grabbed my cat, my phone, and my purse and escaped as flames overtook my SUV. The Nissan Rouge in front of me sustained some rear bumper damage but overall relatively minor exterior damages. I am in awe that what should have been a minor collision turned into escaping a burning car with my cat and watching my everything burn away. I struggle with PTSD from the accident. The Bronco was well-maintained. I had the recall repaired, along with oil change and tire rotation in November, prior to driving from Southern California to my home in Miami in early December. The vehicle was deemed a total loss by the insurance company. The insurance company did not choose to pursue any investigation on why this happened. I-??ve tried to find answers and have not been successful. The Ford dealership where I purchased the Bronco has been less than helpful and even normalized that this happens sometimes. Four months later and I-??m still waiting to get refunded for all the extra extended warranties that I bought for a vehicle that I planned on having for a long time. No one seems concerned that my car caught fire instantly. This should not have happened. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI

- North Miami , FL, USA

My vehicle started with not accelerating and bogging down when going after a stop, it shakes/jerks from 1-3 gear. The rpm-??s jump all over the place and at times it will be very low speed, jerking when trying to shift. I haven-??t even had the car two years, I have two children and this happened at an intersection and scared us all. It had happened so many times I-??m scared to drive it. I took it to a ford dealership, they were able to recreate the issue and said it may be the transmission. There are now warning lights on or anything indicating what the issue is. They told me to keep driving it until a code comes up or to wait till June when they can inspect it. It just keeps getting worst.

- Onalaska, TX, USA

What component or system failed or malfunctioned, and is it available for inspection upon request" Three times this vehicle has had the water pump replaced. 2/20/2023 at 20285 miles, it was replaced with the original part HX7Z8501A, which I also had to source the part myself from another dealer, as mine told me they had no ETA and could not locate one. 9/6/2023 at 38232 miles. It was replaced with the redesigned part HX7Z8501B. 2/6/2024 at 50137 miles. It was replaced again with the redesign part HX7Z8501B. The service advisors at the dealer stated they have never had to replace one three times before mine. Ford advised me that I need to report to NHTSA. How was your safety or the safety of others put at risk? Car could overheat. Has the problem been reproduced or confirmed by a dealer or independent service center? D'orazio Ford in Wilmington IL has done the three repairs Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Dealer service center Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" Coolant smell, low coolant, coolant sprayed in engine bay

- Joliet, IL, USA

My car lost power on the highway. I took it to the dealership. They had the vehicle for 2 months and said it was repaired under warranty/recall. The same day that I received the car back, the same problem occurred. They kept it for a few days and said they could not determine the issue and released it back to me yesterday. This morning, it lost power again, while i was taking a left hand turn into oncoming traffic. I was almost t-boned. There is an huge safety issue here that is being brushed off and I-??m afraid I will end up in a terrible accident.

- Tacoma , WA, USA

The car intermittently will stop and wont accelerate, usually when in drive-?? on inclines, after slowing down. Dealer can-??t diagnose the problem and it-??s getting worse. It jerks and it-??s dangerous to drive.

- Philadelphia, PA, USA

My truck with dead at a turning light, it's still UNKNOWN what happened. I had 2 people try to give it a boost and it would not turn on, the gears were locked, and it had to be pulled on the tow truck. The brake lights signal was flashing, and the engine light was on the dashboard along with the battery light. I could not get it to turn on and there was no sound to the engine. the radio was working and none of the lights went dim.

- Forest Hill, TX, USA

Our Car lost power and engine failed to start in the middle of traffic today. [XXX] This article shows what is happening to our vehicle and I-??m making the complaint today. This needs to be recalled! Very dangerous! My wife was driving and is 6 months pregnant with twins and thank god we were not on the highway and I was with her. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Fort Worth, TX, USA

At approximately 2000 miles, I had vehicle fueled, engine was off. After fueling was complete, put foot on break, pushed button to start every caution light imaginable lit up on dashboard, obviously, indicating something was wrong electronically. Vehicle said it was overheating. Brake pedal was all the way to the floor, bronco was not running, never started. Service station attendant lifted hood, didn-??t visibly see anything wrong after approximately 5 minutes vehicle was able to start no issues. It was maybe 60? outside, I drove 5 miles from my home. Bronco was picked up, taken in dealership, was not able to replicate. It-??s a year old I have 4500 miles on it and worried about future issues while driving.

- North Branch, MI, USA

My Bronco has power failure in the middle of driving, entire car shuts off screen reads it goes in power saving mode and everything locks up and it will not start back up. My safety and my entire families safety is put at risk because I'm losing power to my car and it stops working if this happens on a busy highway it could be fatal. Yes, I've had it towed to the Ford house every single time this has happened. They attempt to fix it but give it back and within two days it happens again. I don't believe they know how to fix it. Ford House has had my car off and on for two months it should have been inspected by everyone at this point. No warnings when it happens it just stops working. This all started within the last two months. I purchased my 2022 Bronco brand new drove off the lot with 12 miles. At this point I don't feel safe putting myself or my family back in this vehichle. It needs to be recalled!

- Wichita Falls, TX, USA

Upon receiving the notice that my Ford Bronco Sport was subject to a recall in February 2023, I called my local Ford dealer to schedule a service appointment. The dealer stated that FoMoCo is only supplying dealers with "2 repair kits per week" and that they "could not provide an estimate" on a wait time for getting the repair completed. It is now July 2023 and after reaching out to the dealer twice, they are still unable to provide an estimated wait or schedule an appointment.

- Abbeville, LA, USA

The contact's daughter owned a 2022 Ford Bronco Sport. The contact stated that an intermittent fuel odor would emit from the vehicle without warning. The contact had inspected the vehicle and did not detect any leaks or defects. The contact stated that while his daughter was stopped in a parking lot, an "engine compartment hot" warning message appeared on the instrument panel as an unknown color smoke began to emit from the vehicle. The vehicle quickly caught fire soon after the smoke began. The fire department arrived at the scene and extinguished the fire. A fire report was filed. The contact's daughter sustained mental anguish as a result of the fire. Due to the failure, the vehicle was towed to an independent tow yard where it remained in their possession for an investigation. The manufacturer was notified of the failure but offered no assistance. The vehicle was destroyed. The failure mileage was approximately 2,700.

- Dudley, GA, USA

Brought vehicle in to address a safety recall (NHTSA Recall Number 22V859) on 3/11/23 to the Groove Ford Dealership in Colorado. At this point in time, the recall was showing from Ford as "Remedy Available". Traveled back to dealership several hours later at my own cost to find out they did not have parts in stock and was told parts would be in in a few days. I have called several times since then, and have been told no one knows when parts actually will be in stock to address this safety recall. Contacted Ford Corporate last week and was told my case would be escalated and someone would reach out within 2 business days. I am now contacting Ford again as no one has reached out to me to get this corrected.

- Lone Tree, CO, USA