10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I have been trying to get my car serviced due to a "recall" that can only be done off island. This requires barge cost (to Maui and back), being present to pick up car from barge and drop off at dealership, time on Maui to allow dealership to remedy the recall, wait at least a week for the barge to return it back to Molokai, and then time to pick up vehicle at the barge once back on Molokai. I have tried to organize with my dealership that is on Maui, and they will not pay for anything but the actual "recall work". My vehicle is a little over a year with only 7800 miles on it. The expense of all of the above and the time needed without a vehicle is not something I can afford (Barge alone is approximately $1500). After several communications with Ford, they told me I had to deal with my nearest dealership, and if still having difficulty getting repairs done at no cost to contact NHTSA.gov. Thank you for any information and help you can provide me.
- Kaunakakai, HI, USA
The alarm was going off when I opened the lift gate to put bags in. The alarm would not turn off so I opened driver-??s door and stepped on brake and started the car. Alarm went off but car suddenly went into reverse and catapulted me out of the car. Driver four was open and I got pinned under the care while it continued to Move in reverse. The vehicle ran over my left lower leg both knees and R thigh. It kept moving about 35-40-?? in reverse. My brother was there and he tried to stop the care but was also knocked down by driver four and his R foot was run over.
- Dorchester, MA, USA
The display for all the support systems does not boot up properly. This means I cannot access any of the advanced systems, the radio, or any of the other related systems. This is the display in the center console/dashboard. It is not know if other systems are impacted without this display because you cannot see any of the system messages that normally appear on the screen. The camera stays on because the computer does not override.
- Milton, FL, USA
I had parked and turned off my Bronco after a 2 hour drive. When I went back outside about 30 minutes later, I started the vehicle only to get an ear piercing noise coming out of the speakers. I turned off the radio and car but it lasted about 30 seconds and then stopped. Twice again I tried to start the car and the loud noise started again and lasted 30-45 seconds. My Apple Watch registered a noise at 110 decibels. I could not stay in the car as it hurt my ears. No warning lights or anything to let me know this was going to happen. I have taken it in to the dealer and they said it was a PCM module going bad.
- Warsaw, MO, USA
On more than one occasion, the speakers have emitted an ear piercing startling noise while driving. The first time it happened, i was driving and I could not get the noise to stop despite turning off the radio. My ears ached for days. It had been only a couple days since I purchase the vehicle. I took it to Ford-??s service department. It stayed there for a few days only to be told they cannot find any issue with the car or software The second and 3rd time it happened, the radio was not on but my phone was connected through the USB port. The duration of the screeching was shorter but still disturbing enough to leave me shaking. Both the volume on the car radio and the volume on my phone were set to a very low setting. Screeching noise emitted was loudly deafening and a safety hazard.
- Dearborn, MI, USA
After having an Oil Change / Simple first time service, my Radio Screen Resets EVERY time you turn the car off. Most recently though, I was driving for about 3 miles or so, and the Reverse Camera Froze on the screen, nothing would clear it. The Radio / Power button did not work, no sound, no anything would work. I could not turn my car off as I was driving. I did place the car in park at a red light and still no change, camera stayed frozen / stuck on the screen, radio id stuck on panel (tiny screen behind the steering wheel). No Sound Nothing. All of these items worked until I took it to the Ford Dealership for Service. The Service Director states this isn't his people and this car is known for it's electronic issues.
- Fayetteville, GA, USA
While my granddaughter was driving this vehicle there was a sudden loud boom and the radio went to max volume, causing an excruciating decibel level of noise and static. Fortunately she was on a low volume road and was able to immediately stop the vehicle in the road (In shock of course) and she then tried to turn the radio off to no avail! She exited the vehicle, called her dad who was nearby and he showed up and turned the vehicle off. This ear piercing noise would not stop until several moments after the vehicle was turned off. This noise was so sudden, shocking and deafening that had she been on a high volume roadway she could have easily been been involved in a serious accident while attempting to turn off the radio (which didn't work) or get to a safe place to exit the vehicle. There was/is also the real possibility of permanent hearing loss!
- Chesterfield, NJ, USA
The floor board is missing underneath the driver's side. I can see what looks like gears. Not quite sure. Difficulty with braking. Hard to stop. I hear flapping noises coming from rear of vehicle when driving. Not quite if it's the suspension
- Olive Branch, MS, USA
I-??ve owned my 2023 bronco sport for 3-4 weeks and we just had a light rain shower earlier in the morning for the first time in several months. There was no standing water the road was slightly damp. Driving on the interstate if I drove over 45-50 the rear end started sliding or felt like it was about to hydroplane. I was so terrified at one point I was afraid of being hit from behind by traffic going the 70 mph speed limit. I tried to get up to 60-65 but the back end would begin to slip or feel like it was going to slide off the lane. Even the lane assist feature would not keep it straight. Once the Hwy dried, I was able to drive at speed limit without any problems. I called the dealer and they said no complaints had been filed - that I may want to try different tires on it. I looked on the internet and see there have been a lot of issues with the car sliding on wet roads - the traction control is supposed to be engaged when the car is cranked. I did try changing it between all wheel drive and traction control on and off but nothing helped during driving on the slightly damp Hwy.
- Pearl, MS, USA
Ford Sonic Boom: When starting the 2023 Ford Bronco Sport there was a loud bang/crack sound like an enormous piece of hail fell on the car and the windows were cracking. The car started crackling loudly through the speaker system for about 15 minutes. Car was turned off and everybody exited the vehicle and the crackling continued. Read online that this has happened to other 2023 Ford Broncos and also to the Ford F-150. They have done a software update to hopefully fix the F-150, but they have yet to do one for the 2023 Ford Bronco Sport. This can occur while starting the car or while in the middle of driving. Many have reported having to pull over as driving is impossible with the loud crackling sound coming through the speakers. The sound is so loud it can cause drivers to swerve leading to an accident and injury. Took 2023 Ford Bronco Sport to dealership and was told nothing could be done since the fix was for the Ford F-150 not the Ford Bronco. This issue also hits at random and a cause of timing has not be discovered. They could not replicate the sound at the Ford service center. No code showed on the screen so they said nothing could be done. There were no warnings that the sound was going to occur. At first we thought the airbags went off in the compartments or something had blown up outside. I have heard this occurred while people were driving and luckily I was stopped. I am very concerned if this were to happen while driving as the sound is very shocking. I have also been told if this occurred once then it will happen again.
- Napa, CA, USA
- Jacksonville, FL, USA