2.6
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 56,194 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My door latches broke for second time, in two year. Ford say it is my problem, because repairs were done.
- Lillington, NC, USA
The driver's rear door lock does not close the door. The car was returned to the service on a previous call related to locks. The work was reportedly done. After observing the wear of the lock elements, it looks like they are original locks. Maybe the dealer charged the car manufacturer for the repair and never replaced the locks with the correct ones. I am afraid to use the car when the back door does not close.
- St. Petersburg, FL, USA
The inner door panel on both rear doors warps and sticks to the bottom of the door frame making it impossible to open the rear doors. The only option from Ford was to replace both door panels which cost $400 each + labor. Ford is aware of this issue specifically on the 2013 model but has not issued a recall.
- Spokane, WA, USA
My rear passenger's door latch on the driver's side is not working properly. It is keeping the door closed but not even to lock the door. When I lock the doors with the key fob it beeps twice which would indicate a door is not closed properly and is not securely locked. Although on the dash it is not indicating a door is not closed.
- Tampa, FL, USA
Car, parked in driveway, failed to start because of a dead battery. Hood latch in vehicle failed to work (after being replaced once <1 year before). Could not open hood to access dead battery. Had car towed to dealer. Dealer was unable to open the hood. Was advised by dealer that hood cannot be opened without breaking front grill and paying for extensive repair. If hood handle malfunctions, there is no secondary access to open the hood. Repairs cost in excess of $1300 to replace hood latch cable assembly ($200) and the hood latch handle ($60), as well a the repair of body damage incurred by body shop breaking the grill to access the hood latch. Vehicle was unavailable for use for 22 days. Product defect: Hood latch is prone to failure and not accessible during emergency. If pull handle breaks in car, hood cannot be opened without major body damage. No access from under or front of car is available. Expensive damage must be done to the vehicle, then repaired due to this design flaw.
- Florence, TX, USA
When we arrived home from a short drive, the driver side, rear passenger door would only open 4 or 5 inches. After passenger exited (another door) we tried again. Sitting in the passenger seat when attempting to open it, this time it opened only an inch. It appears the inside panel is loose and is preventing hinge from operating.
- Roseville, MN, USA
The rear hatch becomes unlatched when a bump in the road, even a small raised one, is driven over. I have informed the local dealer of this. The hatch door does not fully unhinge to open.
- North Little Rock, AR, USA
- Dublin, OH, USA