9.3

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,500 miles

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problem #1

Feb 012013

C-Max 4-cyl

  • 1,500 miles
The dashboard on the passenger side is misaligned, bent upward and out, not meeting the door panel/top of dash properly as does the drivers side. This misalignment creates a gap between the dash and door panel, normally less than a pencil width, of nearly a hands width. Also, the gap between top of the dash, normally flush with the other dash moldings, is popped up 1/2 inch or more. This inconsistent alignment is verified by viewing other C-max vehicles. My concern besides the quality of fitment is the airbag alignment during a crash. Is this misalignment an issue for airbag deployment to the correct angle and if so would this cause injury beyond the incidental injury caused by normal airbag deployment..

- San Antonio, TX, USA