10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
57,340 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2013 Ford C-Max:

Unsubscribe any time. We don't sell/share your email.

problem #5

Dec 082023

C-Max

  • miles
I pulled over to take a phone call. The car was in park but idling. When I finished the call, I put the car in drive and released my foot from the brake. The car began to accelerate as if I was pressing the accelerator, but I was not. I checked the make sure there was no obstruction near the pedals. There was nothing there, no random object, no floor mat, nothing. I tried to release my foot a few more times and it continued to accelerate without any pressure on the accelerator. I put the car in park, noticed there was a wrench image lit up on the dash and then turned off the car. When I started it again, the wrench was gone and the car drove normally. I called the service center to make an appointment to have the car looked at. The earliest appointment is in 19 days.

- Malden, MA, USA

problem #4

Apr 042021

C-Max

  • 76,600 miles
Turned the car on in a parking lot and saw the check engine light was on. Had totally lost power steering and acceleration, and braking was extremely difficult. Rolled down the parking lot and was able to stop the car with the parking brake and turn it off. Turned it back on and the power steering and brakes and accelerator were back. Drove the car home and tried turning it on and off a few more times. Power steering seems to be completely gone. Check engine light is on.

- Pittsburgh, PA, USA

problem #3

Jun 092020

C-Max 4-cyl

  • 80,000 miles
While driving, the car stalled and displayed a message that said to slow down and pull over safely. The driver was not able to accelerate. There were no other warning signs prior. This was particularly dangerous because it occurred while driving on a highway.

- Washington, DC, USA

problem #2

Feb 162018

C-Max

  • 70,100 miles
Unintended acceleration while parking the car in our garage, the car suddenly accelerated, jumped a 7 inch step and crashed into the wall. When put in reverse, the car accelerated backward with the brakes applied hard. It took about 20 feet to stop the car.

- Fort Wayne, IN, USA

problem #1

Dec 012014

C-Max 4-cyl

  • 60,000 miles
While driving on the highway, a warning light came on instructing me to pull over to the side of the road and stop. When I did pulled over, I set the gearshift in "park" mode, and turned off the car. I restarted the car and didn't have any more problems that day. Subsequently, I noticed that while driving down the road the engine ( both electric and gasoline) shut off suddenly and I lost all power momentarily, then turned on as if nothing was wrong. The car has been doing this more and more frequently lately and I discovered that when I position the gearshift just past the drive mode, the problem stops. In other words, when the gear shift is set just past park, the car never loses power. When I took the car in for repair in January 2015, I was told that the gearshift was not covered by the warranty and furthermore the part is not available until the beginning of March (it's on backorder).

- Durham, NC, USA