The component that failed is the lug nuts. They are swollen. Had them replaced when I got new tires in December, 2022 because mechanic could not use the ones that came with the previous tires. He said I would be driving on broken lug nuts because of how he had to take off the lug nuts that came with my Ford. On May 17/2023, took my car to A ford dealership for an oil change and inspection. They could not rotate the tire because of the swollen lug nuts.

- Brookfield, WI, USA

My vehicle fails to properly turn off after it has been put into park. As a result, I believe the regular battery is being drained at an alarming rate. If my vehicle sits overnight 8-10 hours, it is very likely that the battery will be dead and the car doors will not open. At first I thought it was just a manufacturer error with the batteries, but once I had purchased three batteries in less than 6 months. At this point, It seems to be an electrical draw issue that I am uncertain how to resolve as these cars are barely 10 years old.

- Los Angeles, CA, USA

I wanted to file a complaint about a recall notice. I received a notice that there was a safety recall on my car, the notice is dated July 2022. It states parts should be available by the fourth quarter of 2022 which is now. I just checked on the NHTSA website and it states there are parts available. I have yet to receive a notice to contact someone to get my car repaired. This recall involves the shifter. October 29th we were out running errands. I got back into my car, turned it on, and put it into drive and nothing happened when I put my foot on the gas. I tried reverse and the other drive positions and nothing. I had to turn my car off and then back on again and it finally went into drive. Since this recall involves the shifter, I am worried that my car might not shift into gear when I need it to. Am I able to just contact a ford dealership to get this repair done, or do I have to wait for the letter? Thank you for your help.

- Nanticoke, PA, USA

What component or system failed or malfunctioned, and is it available for inspection upon request" I have a 2013 Ford C-Max SE that is having terrible white noise and static from the speakers. I see that this is common with the SYNC system and not limited to C-Max models How was your safety or the safety of others put at risk? I have not had a diagnostic run but I have seen so many listservs with the speaker issue. The car will be quiet and then blast static to the point of having to pull over to get the car over to get it to stop. It's so loud sometimes that it is hard to drive. Has the problem been reproduced or confirmed by a dealer or independent service center? I am taking the car in on November 10th for an inspection. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I am taking the car in on November 10th for an inspection. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" No, this has gradually be increasing in severity over the last few months.

- Beaverton, OR, USA

This Vehicle has given us numerous numerous issues and left us stranded it has been a safety issue for my family we recently had to have law enforcement involved to try to save us from where we got stranded due to the unreliability of this vehicle and after already having a transmission replacement and having the car right now in the shop for approaching one month and they still cannot find the issue There has been one problem after another forward keeps giving me the run around when I contact them directly and the dealership Is just giving me extremely generic responses and telling me that their staff is not available this week and that they have many other customers to have to worry about and that I basically can go rent a car if I have a problem with not having a vehicle, I do not want to continue to have to risk my life or the life of my wife or children because of the lack of ownership from the dealership and the manufacturer in this situation I keep losing out and being told to just wait and wait, please help! There is a current safety recall also, butbi feel like this entire vehicle is a safety concern at this point for my family and myself.

- Belfair, WA, USA

The backup camera image is intermittently reversed, or it sends an error message telling me to contact the dealership, or it simply displays a black screen and is it available for inspection upon request. My safety and the safety of others is put at risk, because it is nauseating and disorientating if I glance at the screen while trying to back up and it is easy to hit anyone or anything behind me as I back up as my brain tries to process the upsidedown image. The problem has been reproduced or confirmed by a dealer and an independent service center. The vehicle, or camera image has not been inspected by the manufacturer, police, or insurance representatives. There were no warning lamps, messages, or other symptoms of the problem prior to the failure. The car was parked for 2.5 weeks while I was on vacation and it first appeared on my first drive upon returning.

- San Diego, CA, USA

Im considering buying this car, does Ford still have an obligation to inspect and repair this car if there is a problem" The recall states is from Sept 2014, is there a time period in which they no longer have to honor doing the inspection and or repair if needed"

- Joppatowne, MD, USA

While driving, the Cmax displayed a red hazard, STOP SAFELY NOW, and lost all propulsion. The car was unable to be moved and is stranded in the driving lane.

- Honesdale, PA, USA

The plug on the charging cord partially melted (see photo). I took the cord to my Ford Dealership (Sayville Ford, Sayville, NY) and was told that the cord was not eligible for replacement but they could sell me a new one for $420.! I subsequently looked up the Ford recall number (18S24) and called Ford and was told that because the cord had previously been brought in to the dealer (2019?) and found to be undamaged, it was not eligible for replacement.

- Brookhaven, NY, USA

Car will not turn off. There-??s a recall for this for 2015 models but it needs to be expanded. This also affects the gas gauge, which has been frozen at the same level near full even though the gas tank is almost empty. I now have to guess if I need gas or not.

- Rancho Cordova , CA, USA

While driving to work the car started to accerlate on its own. My foot was not on the gas and I had put my foot on the brake pedal to slow the car down. My work is only 3 miles away but for that 3 miles I had to ride the brake because the car wanted to speed up. The highest it got to was over 35 mph until I applied the brake harder. I even took my foot off of the pedals completely to make sure I wasn-??t accidentally pressing both pedals. There were not obstructions or floor mats bunched up under the pedal.

- Fort Rucker, AL, USA

The car was parked and turned off, I came out to the car and found the electrical charging cord had caught on fire at the base of the handle that inserts into the car. The area melted/disintegrated. It was covered in soot. The charger had been plugged into the car for about 1 hour. Fortunately my car or home did not catch on fire. This charger was a replacement from the recall in 2018.

- Irvine, CA, USA

I have received 3 safety recall notices regarding the door latches, one in January 2017 (recall notice 16S30), one in August 2020 (notice 20S30), and now again in December 2020 (notice 20S30). I have responded twice and supposedly the latches were fixed or replaced by the dealer. Now that I have received the third notice of required dealer inspection, I am very worried that the previous repair had not been done, or had been done incorrectly. Ford will not respond, other than stating I must bring the car to the dealer. This is very concerning from a safety point of view and is time consuming and expensive when missing time from work. They provide a website to check the latch numbers on each door, however, after entering the numbers, the website states that the vehicle must be inspected by the dealer. The representative on the phone said to refer to the website.

- Fort Lauderdale, FL, USA

When I turned off my car. My radio would not shut off no matter what I did. This in turn drained my battery.

- Kansas City, KS, USA

Very loud popping initially. Deafening pops that sound like your windshield was hit with a high velocity object. At first you cant tell where the sound is coming from. It does resemble the sound of a speaker blowing. It does not always occur when the radio or bluetooth audio is being used. In the beginning after it pops the blue tooth will not work for a few minutes to a few days. The sounds are terrifying and distracting. I believe it does place one in an unsafe predicament. You are not sure if you hit something or something has struck you. You feel like your windshield is broken. On other occasion it is clear that the speakers are cracking and again it very loud and dangerously distracting

- Bardstown, KY, USA

Bought the car in May 2017. No problems until October 2019 car didn't crank everything dead. Took it to one dealer and they laughed at me. They replaced the 12V still didn't run. Had it towed to riverside Ford October 2019. They worked on it didn't get the car back until Dec 13, 2109. Paid the bill in full. And drove the car home. Two weeks ago. Dead again. My car is sitting in my yard because I can't afford to take it back to riverside Ford or any other dealer to be fixed. What can I do now?

- Byron, GA, USA

Why does the 2013 cmax energi not have a trunk safety pull? when battery dies you cannot open the trunk to get to the battery in the trunk. This is a serious safety issue that has stranded my car in parking lot at night and now in my garage. I cannot put my car in neutral, because the cmax does not allow you to change to neutral when the battery is dead. Stranded car owner. Needed to get groceries for my parents, so this is the last straw. Under a stay at home order, so do not want to call tow truck, cannot tow out anyways since cannot get it in neutral. I have replaced my battery several times, this shouldn't be happening.

- Deltona, FL, USA

The liftgate and latch should have been on the recall list and/or listed on the extended warranty but is not currently on the lists. Ford corporate refused to repair the vehicle at their expense and still has not reimbursed me for the expense. The liftgate opened unexpectedly and without warning on a few occasions: 1. the liftgate opened while I was driving on the freeway at 45 miles per hour. 2. the liftgate opened while I was driving on the street at 25 miles per hour. 3. the liftgate opened on December 17, 2019 while I was backing out of a parking space in a parking garage and hit the structure of the parking garage, causing damage to the liftgate. On Friday January 24, 2020 the liftgate ajar warning signal appeared on the console inside the vehicle. When I checked the liftgate it was not open or slightly ajar. This is all hazardous and should be considered a safety issue that needs to be corrected.

- San Francisco, CA, USA

The 120 volt connivence charge corg provided with the vehicle may overheat. Ford Motor Company will modify or replace the with a new charge cord that helps prevent the overheating and a possible fire. Almost 2 years after this recall Ford has not notified me of a repair. The local dealership does not aknowledge theie involvement in this recall and feins ignorance and no willingness to find out any resulation.

- Midlothian, VA, USA

Purchased 2013 cmax used from a car dealer with 39,000 miles on it in 2018. Been driving it for 1.5 years- now has 58,000 miles.. suddenly warning red triangle appeared with audio alert to stop the car immediately. I was driving on I-95 in the middle lane at 60 mph. Could feel the car had lost power, able to get to breakdown lane and had the car towed-to dealership. They found "nothing wrong." Car returned to me- second incident 3 days later, while turning into shopping center, again, felt the car lose power, red triangle/warning. Stalled in lot- it was a Sunday. Turned the car off- when I turned it back on engine warning light was on.I called the Ford dealership, and spoke to a sales person who told me it was safe to attempt to drive the car- able to drive it home ( slowly)- then to dealers the next day- warning light still on. Dealership unable to find the root cause of the problem and Ford giving limited support to the dealership. Car still in the shop X 1 week- service advisor states it would not be safe for me to take the car until they find the cause because it could do it again at any time. Consumer stated she would like complaint to be deleted. The Ford fixed the problem, it was a wiring shortage in the wiring harness.

- Stratford, CT, USA