2.9

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
47,929 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2014 Ford C-Max:

Unsubscribe any time. We don't sell/share your email.

problem #3

Nov 182019

C-Max

  • 90,000 miles
The contact owns a 2014 Ford C-Max Hybrid. The contact stated that while reversing, the back-over prevention camera was inoperable. The contact stated that the back-over prevention camera displayed images upside down. The contact stated that the passenger-??s side rear door latch was inoperable and failed to lock as needed. The contact also stated that the hatchback latch failed to close without excessive force. The vehicle was taken to the dealer where it was diagnosed with a fractured cable inside the hatchback. The contact was informed that the cable needed to be replaced. The contact previously experienced electrical failure with the electrical system and the vehicle was taken to the dealer and the electrical failure was covered under warranty. The contact stated that the failure with the passenger-side rear door and the back-over prevention camera had not been diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

- Yuma, AZ, USA

Add Complaint
problem #2

May 182020

C-Max 4-cyl

  • 53,787 miles
The contact owns a 2014 Ford C-max. The contact stated that while reversing out of a parking space, the passenger's side door unlatched without warning. The contact closed the door however, the door failed to remain securely latched. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the door latch mechanism needed to be replaced. The contact referenced NHTSA campaign number: 16V643000 (latches/locks/linkages) however, the VIN was included. Grieco Ford of delray beach (3000 S federal hwy, delray beach, fl 33483, (561) 908-5708), was contacted and informed of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 53,787. Consumer stated vehicle got included in the recall.

- Lakeworth, FL, USA

Add Complaint
problem #1

Sep 012016

C-Max 4-cyl

  • miles
I received a letter informing me of the recall on the door latch, however parts will not be available until possibly the 2nd quarter 2017. Considering my latch on the back opens sometimes, I am certainly concerned for my doors opening with my kids. Having to wait is unacceptable. I should have been provided a loaner car until mine is fixed. I am very10 dissatisfied with Ford Motor Company.

- Bluff City, TN, USA

Add Complaint