10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
32,308 miles

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problem #5

Dec 222021

C-Max

  • miles
120 v0lt charger overheated now the unit will not charge the car same as the recalled units on 2013, 2014, 2015 my unit is a 2015 and local dealer says it is not covered why is this

- Bothell, WA, USA

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problem #4

Apr 012019

C-Max 4-cyl

  • Automatic transmission
  • 55,000 miles
The contact owns a 2015 Ford C-max. The contact stated that while driving in non-eco mode, the vehicle failed to maintain highway speeds and decelerated independently. The vehicle was taken to the local dealer origin located at 6400 N 51st ave, glendale, AZ 85301, and was diagnosed with a defective transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified but no assistance was offered. The failure mileage was 55,000.

- Phoenix, AZ, USA

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problem #3

Aug 052020

C-Max

  • 38,167 miles
When parking or stoping, turning the key off, removing the key the engine will keep running. This was reported to Ford under warranties. This is easy to catch in a closed garage but impossible to detect outside (no noise when walking away from car) 6 times in the last 3 years.

- Pittsburgh, PA, USA

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problem #2

Jan 072019

C-Max

  • 30,200 miles
Charging cord overheated and melted at the plug. Recall in place on this item, but Ford specifically mentions in recall to ensure charging cord is plugged in to dedicated and undamaged/non corroded outlet (it was-until after event) and not attached to an extension cord (it was not).

- Fort Worth, TX, USA

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problem #1

Jul 102017

C-Max

  • 38,173 miles
Vehicle is not holding ev now/later modes causing unexpected battery usage and fuel consumption. An example is traveling highway speeds (70-75 mph); vehicle will unexpectedly switch into auto mode and revert from gas/hybrid performance to electric/battery only performance which is reduced power and response again at highway speeds. This is not always the case as I have found this to happen before I enter the highway and can adjust my drive accordingly. Additionally, this happens in ev now mode which holds the electric engine to prevent gas use at all but the system will inadvertently switch to the auto mode. Condition is extremely sporadic and difficult to replicate most times will happen without throwing a check engine light code. Fortunately I do have a few instances where a code was thrown and I was able to have the dealer take a look and make some warranty repairs none of which have resolved the issue as it still comes back in the same random form. Attached are the several dealer visits to address the concern and after several visits, the transmission pump module seems to be a repeat issue. Unfortunately not sure if this is the cause of the modes not holding as it should.

- Concord, NC, USA

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