2.9

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
50,000 miles

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problem #1

Aug 012018

C-Max Energi 4-cyl

  • 50,000 miles
The contact owns a 2013 Ford C-max energi. The contact stated that the convenience charge cord overheated. The contact received notification of NHTSA campaign number: 18V592000 (equipment); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Hansel Ford (3075 corby ave, santa rosa, ca 95407, (707) 623-1426) was contacted and confirmed that the part was not available for the recall remedy. The manufacturer was made aware of the failure by the dealer. The failure mileage was 50,000. VIN tool confirms parts not available.

- Santa Rosa, CA, USA

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