7.0
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 8,500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I'm a hearing impaired driver/owner of Ford '95 Contour gl (low-incomer, average $21,000 a year). I've bought this car in 1997 from a minneapolis-area Ford dealership (quality auto dealership in bloomington, Minnesota). At the time, I had less than $10,000 to pay for a recent used car(one that is within 2-3 years after it came on the market). I tried out few cars and the white 1995 Ford Contour gl. The dealer insisted that '95 Ford Contour gl was a good buy at an affordable price. I was willing to trade up my old car to reduce the price but it was still too high for me since it didn't included other fees like the title and registration license. After a short, persuasive negotiation, I got the dealer to agree to mark down to $9995 and I accepted that. So I bought the car. After a few days, I was experiencing a problem with it, so I had it towed back to the dealership and later told me that the whole engine was bad and need to be replaced. I was stunned but they were willing to do the repair for free. It took me a week to get my car back. Everything went fairly fine for the next couple years. In 1999, the air-conditioner in my car stopped working and it was too expensive to repair at the time. I moved to columbus, oh in Jan. 2000. For the last 3 years, that car has become a trouble for me. One repair after the next. The biggest repair cost I've paid out was $2060.43 to replace a flywheel. I have tried to take good care of my car by taking it to jiffy lube for oil/check-ups every 3-6 months faithfully and I'm still having trouble with my car. Right now, it is at another Ford service because there may be defected wiring coils in my car (a dealer recall that I'm not aware of). I have kept all the service maintenance papers in file for all the repairs and services on my car. I wanted a new car and I'm not very happy. I'm tired of paying for the repairs. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Columbus, OH, USA
Abrupt loss of steering power when driving through puddles, recurring issue. Found description after internet search (tsb 97-11-2). Date cited is most recent event. Dealer and Ford acknowledge issue but will not install kit to prevent recurrence at their expense.
- Houston, TX, USA
Would be driving vehicle or making a turn when vehicle would stall. Would have no prior warning. Also, steering would lock up. Have taken to dealership.
- Ann Arbor, MI, USA
Driving through wet roads steering will lock up, lasting for about 15 seconds, and causing a loss of control. Dealer has replaced sway bar and serpentine belt, but defect keeps occurring. Cause is still unknown.
- Pompano Beach, FL, USA
Experienced loss of steering, brakes, & electrical while driving vehicle in wet conditions.
- Honolulu, HI, USA
Steering failed 3 times, resulting in loss of control.
- Columbia, MD, USA
Steering is temporarily lost after driving through puddles.
- Lexington, KY, USA
While driving consumer is unable to control steering, during raining weather. Tt consumer states the problem is with the pulley-crankshaft.
- Georgetown, SC, USA
When driving through a puddle of water, the alternator light comes on and the steering seizes up.
- Lutz , FL, USA
- Santa Barbara, CA, USA