10.0
really awful- Crashes / Fires:
- 0 / 3
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 9,795 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The headlight switch malfunctioned and caused the tail lights and instrument panel light to go out without warning. The vehicle was recall once for this problem and repaired but the problem has reocurred. Manufacturer stated since the recall was repaired once, they will not repair it again free of charge.
- Depew, NY, USA
Headlight switch terminals and wiring harness terminals experienced heat damage. The instrument panel, tail lights and parking lights failed. Robin Ford dealer, 100 N. mcdade blvd, glenolden, pa indicated that there is a recall for this problem on the 96 Ford Contour but my VIN does not apply to the recall. My VIN is [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Ridley Park, PA, USA
Consumer received a recall notice and made an appointment with the dealer to have repairs, the dealer stated that the vehicle was not in their computer to have this work done, consumer has paid for the repairs. (99V10300)
- Oakland, CA, USA
Consumer stated that instrument panels were inoperative, consumer's received safety recall 99S14 regarding instrument light failure, consumer took vehicle and recall notice to dealership, dealership was reluctant to honor recall, after speaking with management, dealership finally honored recall, when consumer returned home with vehicle, they noticed a leak which resulted in recall repair.
- Rancho Cordova, CA, USA
Consumer states received recall 99V103000 notification. Dealership repaired other recalls, but informed consumer parts were not available to repair headlight switch recall, and he should return in 7 days. When consumer returned to dealership he was informed that vehicle had already been serviced for this recall, and any work would be performed at consumer's expense. Please provide any additional information / documentation.
- Brooklyn, NY, USA
Consumer stated that instrument panels were inoperative, consumer's received safety recall 99S14 regarding instrument light failure, consumer took vehicle and recall notice to dealership, dealership was reluctant to honor recall, after speaking with management, dealership finally honored recall, when consumer returned home with vehicle, they noticed a leak which resulted in recall repair.
- Rancho Cordova, CA, USA
Recall 99V103000. Remedy did not correct problem. While vehicle was being driven instrument panel and tail lights completely went out.
- Pembroke, MA, USA
Panel lights and tail lights failed, part (F5rz-14A411-ba) was replaced in 8/99 according to recall (99V-103), part failed 1 year and 5 months later, owner would like to be reimibursed for repairs on 1/12/01.
- Elmira Hei, NY, USA
Vehicle has been at the dealership for a nine week period waiting for the recall component part to arrive (99V-103).
- Alexandria, VA, USA
Received recall notice 99V103000; took vehicle to dealer last year. Mechanic barely looked at switch & declared okay. Now having problems as recall indicated. Took vehicle back. Informed by mechanic switch just suppose to be inspected & not replaced. Recall notice indicated to replace switch & then inspect it later.
- Savannah, GA, USA
While driving tail lights/odometer lights, and parking lights went out. Consumer took vehicleto dealer, and they replaced a switch. Consumer did not know which switch, on Nov 1, 2000 same problem occurred. Took vehicle to another dealer, and they replaced headlight switch, and a F5rz14A411, head lamp switch.
- Willington, OH, USA
The terminals at the headlight switch and wiring harness connectors failed prior to recall notice 99V-103 causing the vehicle to shut down. Nlm
- Memphis, TN, USA
The terminals at the headlight switch and wiring harness connectors failed prior to recall notice 99V-103 causing the vehicle to shut down. Nlm
- Memphis, TN, USA
Consumer has defective parts, such as. Headlight switch is ticking noise inside of the vehicle, and all dashboard lights are out.
- Yeadon, PA, USA
Prior to recall electrical connector at head light switch failed (99V-103).
- Anniston, AL, USA
Consumer recall workk on 99V-103 head light switch performed, however after repair temprature gauge failed and head lights not aligned properly consumer not satisfied with repair.
- Holliston, MA, USA
The first noticable symptom was that my dashboard lights went out. I then learned that, although my headlights, brake lights, turn signals, and ememgency flashers still functioned, my running lights were also out. Upon taking the car into the dealership, I was informed that my headlight switch had shorted and caused damage to the interior wiring harness. To add further insult to injury, I had to purchase an entire wiring harness regardless of whether or not I wished to have the damage harness repaired or replaced because the needed parts could not be obtained separately. This has all been reported to Ford Motor Company and they are looking into the matter. I have only reported my case to the NHTSA after finding a listing in your online investigations database for action number PE98063 and thought that my story may pertain to this investigation. Thank you for your consideration.
- Baltimore, MD, USA
Recall # 99V103000 lighting: Switch:button:ring:head lights; owner received recall notice in July, 1999. Owner has brought vehicle to dealership twice for recall. Once in July, and again on December 4th. Dealer does not have parts to correct recall. Told consumer to come back in 6 weeks.
- Washington, DC, USA
Recall component failed prior to recall notice (99V-103), consumer is having trouble with refunding. Mjs
- Thomaston, AL, USA
- Alvarado, TX, USA