I have had multiple problems w/ my 96 Ford Contour since I bought it 2/23/96. I have had it in for service multiple times, and I get told it's covered under warranty why worry about it. The srv.mngr.at my dealer supposedly talked to a "tony" at Ford & told him to tell me as long as it's covered under warranty I shouldn't complain it is no money out of my pocket. That is unsatisfactory -I believe my car to be a defect in that years line of Contour & I would like something done about these problems. My car runs worse than any used car I have ever owned! all I ever wanted done was to rectify the situation, they could have easily replaced my car with one similiar to that year & model & I would have been happy. I really would like a response to this matter. I am to the point where I will contact a lawyer to seek help dealing with Ford & kennedy Ford, if I can not get a fair & aggreeable outcome to this situation. Thank you.

- Philadelphia, PA, USA

Rack and pinion failed.

- Spring Gro, VA, USA

Excessive power steering fluid leak. The original rack and pinion assemply was replaced, due to leakage, with Ford parts. The replaced parts also leaked. After second replacement, the power steering hose leaked. At least two power steering hoses have been installed, both have leaked. All repairs attempts have been made by authorized Ford dealers under the manufacturers warranty.

- Rineyville, KY, USA