I was informed both rear springs had cracked and it was a potential saftey hazzard. Tires plus said it is possiable for the spring ends to puncture the tires.

- Saint Paul, MN, USA

I heard a loud noise coming from the front of the car everytime I drove over any surface that was not flat. Without taking the car apart a mechanic told me it was possibly the struts that needed to be replaced. It turns out that the right front coil spring was broken and I was told that Ford would have to repair the problem and this was not normal. I took my car to the Ford repair shop and they replaced both front coil springs for $632. I was later told that their was a program to replace defective coil springs for free but it ended months before my coil springs had broken

- Alameda, CA, USA

Had received several recalls on vehicle springs, recall 01V230000, and heater blower sensor, recall 01I009000. Took vehicle to dealership's mechanic several times to have repairs done, even left vehicle with mechanic. Received call to pick up vehicle, and also informed none of the recalls were ever repaired. Mechanic refused to complete the recall repairs. Bramview Ford; queen St; brampton Ontario Canada; 9054511041.

- Brampton Ontario, 00, USA