10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 9,444 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Electrical system failure, vehicle would sometimes start and sometimes it would not, when vehicle on the road it would stop when making a stop at a stop sign or red light, or when turning either left or right.
- Mission, TX, USA
During replacement of heater blower switch consumer noticed that electrical wires were melted together and charred black. Dealership has not examined vehicle. Please provide any additional information/attachments.
- St. Thomas, PA, USA
I carried my car to the dealership for recall service. The dealership never completed the recall work, but did bill Ford for it. The dealership later offered to fix the symptoms that the faulty parts were causing for a fee or $279. I did not have $279 at the time to pay for the service so I purchased the parts for $101. After I had installed the parts, I saw a note in the package that described what the dealer sold to me. The dealership actually sold me the recall repair kit. I have the documentation and original part to prove this is the case. Also tail lights and dash lights are inoperable, head light switch has burned out, consumer states he should be reimbursed for the warranty work, consumer states he has in his possession the recalled part and that hte dealership did not perform the work, that they claim they replaced, even though the warranty work was not performed by dealership the Ford Motor Company was billed for the warranty repairs.
- Gainesville, GA, USA
Heater fan control switch began smoking and shutdown while vehicle was in operation. Consumer has taken vehicle to private mechanic, who indicated that defect resulted from factory wiring harness being too small a guage of wiring to carry electrical load. Replacement wiring harness was of a higher guage. Please provide any additional information/attachments.
- Gouldsboro, ME, USA
Vehicle experienced failure of the manufacturers recall (99M03) on several occasions prior to recall notification.
- Annandale, VA, USA
Hi, we have had so many problems I can't believe that Ford dosen't recall the 97 Contour.we only had the car 1 month and the e.g.R valve to the exhaust manifold was replaced.the P.C. valve has been serviced 4 times.the egr pressure feedback /back pressure was replaced.the rotor on the brakes was cracked and had to be replaced.we have had the car in the shop a total of 58 days.we took the car in 5 times telling them about this burning odor coming from the A/C vents. Recall about wire harness. They said could not verify concern. Untill my husband took it for the 4 time when the car was full of this foggy smoke. He made a service advisior come out and look at the car full of smoke.for three months 10-9-99 untill present.we have had to endure headaches vomiting and loss of our voices because they said they could not verify concern.we now have pictures of neglect of the safety of my husband and 5 children. The burned melted parts they should have replaced back on 10-9-99 it took untill 1-22-00 and as of right now 2- 10-00 another dealership has had the car for 7 day's. major defects with the 97 Contour.we think they sold all there CNG cars to people and didn't tell them. I know they sure didn't tell us. 3 times on the oil change paper they mention about the selenoid.you don't have that done with a oil change.maybe you guy's can check into it" why else would owners of just the 97 Contour have so many problems" check your T S B pages.please let us know what we can do we can't trust anyone to fix it right when we were told by Ford service people they couldn't find the problem.something is really wrong with all of these cars.
- Anaheim, CA, USA
Terminal at the headlight switch and wires was damaged which caused anti- freeze to leak.
- Kissimmee, FL, USA
Parked vehicle and turned ignition off. When the owner came back outside noticed that vehicle was on fire. The fire started under the hood. Vehicle was totaled. Consumer stated that before the fire broke out, he smelled gas for 10 days, and he had made an appointment at service station to check out vehicle. But the vehicle had caught on fire before the appointment. There were a couple of recalls listed on this vehicle concerning fires.
- Hampstead, MD, USA
- Brandon, FL, USA