When turning or bearing to left there was a loud grinding noise. Sound got louder, and vehicle started pulling to left. Consumer went to Firestone to have vehicle checked out for vibration. Firestone took it for a drive to listen to it. Bearings and seals were shot, and needed replacemet. Also, lubrication had dried up.

- Snyder, NY, USA

I have taken my car into robke Ford numerous times to try and find what the grinding noise is when turning my steering wheel after numerous visits they have decided that I need a new axle and axle bearings. I am trying to find if there are any manufacture recalls/defects. I've been told that under normal circumstances a car does not need an axle with the low miles on the car. When turning the car mainly to the right the noise is extremely loud (people stare). I worry about the safety of my child and myself while driving. I've contacted Ford customer service more times than I can count to get this problem resolved and I've gotten no where. I've been told the cost of the repair is $670, and I feel that Ford should be paying for this. Since I don't have an extended warranty (which I don't know if that would pay for this) they won't look into this matter for me. I was told to bring proof into the dealership of all regular oil changes to prove that I have maintained my car correctly. Please help me in what steps I should be taken to get this matter taken care of before someone gets hurt/killed. Thanks for your time, dawn kennedy.

- Latonia, KY, USA

Coil spring on the right front of car broke. Replacement of the following was necessary: Shock absorber, cb spring, D boot, bearing assemnbly, aa seat, mounting assy, halfshaft assembly, cv joint assembly, brake shoes, disc brake rotor, tires.

- Berlin Heights, OH, USA