10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
69,619 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

Sep 182009

Contour

  • 37,777 miles
I was never notified of any recalls. I have had to pay out of pocket expenses lost control of vehicle replaced starter and brakes several times feels like suspension is falling apart and never notified I have small and older children shameful. These events starting taking place when I purchased the vehicle in 1999 arm control 3 times replaced I was lied to by Ford and said I must of hit a bump bump my bump 3 times almost dead.

- Ann Arbor, MI, USA

problem #3

Sep 222005

Contour 6-cyl

  • Automatic transmission
  • 60,000 miles
1999 Ford Contour SE sport dashboard peeling. My dashboard started to peel away at approx 60,000 miles. I now have 80,000 miles on my car. I did not receive notice of a recall on this matter, which was apparently a secret. I have owned 3 Ford and will never buy another due to the lax customer service and failure to take responsibility for product failure. I have also had all the head gaskets replaced (I am 60 and hardly hot rodding), rear struts and something related to a loud humming sound under the hood that was essential for the car to remain in working order and problems with the key sticking in the ignition and also a fuel pump.

- St Paul, MN, USA

problem #2

Apr 132007

Contour

  • Automatic transmission
  • 99,098 miles
Vibration when brakes applied. This problem started before I even pulled off the lot when I bought it used. The dealership had supposedly fixed it. Now, this was the second time that I needed to replace the rotors and brake pads. The first time I bought a set of tires, then got an alignment. Was told I needed different tires since the vibration did not stop. Bought more tires, and was told that it had nothing to do with the alignment. Today, my car would not accelerate. The check engine light came on, and I immediately took it to a repair shop. It's going to cost $120 just to have diagnostics done. I also heard strange noises from the back of the car every time I brake. I'm shopping for a new car tomorrow. I have yet to meet someone who can tell me exactly what was wrong with my car and fix it!

- Chesterfield, VA, USA

problem #1

Apr 062006

Contour 6-cyl

  • Automatic transmission
  • 81,600 miles
My car sporadic stalled in traffic because the new fuel pump would shut off. The cause was faulty wiring that shorted out and in turn destroyed the cars computer. No parts are available so dealer was using parts from different make/model parts for repairs. I was told that this is a recurring problem.

- Romeoville, IL, USA